I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flig... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our driver provided excellent service. Our luggage was delayed for almost an hour, but we were able to text with our driver who assured us that he would be waiting for us. He was a skilled, careful... See more
Another excellent service from BA transfer. Friendly driver, clean vehicle. They keep track of your flight status & stay close contact with you on where you are about for efficient pick up.
I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advanc... See more
Company details
Information provided by various external sources
Batransfer.com was established in 2005, with specially trained professional drivers and large vehicle fleet equipped with latest satellite navigation system. We are also reputed in the industry for good customer service, which pays attention to ensure every individual customer' satisfaction. England Transfers has won lphca (London - Licensed private hire car association) five star award continuously since 2005, see lphca.co.uk member name Airport Only.
Contact info
Unit 1\D, 142 Johnson Street,, UB2 5FD, Southall,, United Kingdom
- +44 208 900 2299
- contactus@batransfer.com
- www.batransfer.com
4.6
Excellent
1K reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
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Excellent service
I have been using BA Transfer for the last 15 years, and I have never been disappointed. I will definitely recommend BA Transfer. They offer first-class transportation service.
23 February 2025
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Seriously impressed
We used BA Transfer services just a week ago from Heathrow and were seriously impressed. The driver Mohamed was courteous, arrived on time, very kind and helpful. The car was clean and tidy, and the drive was smooth. Thank you!
17 February 2025
Unprompted review
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
We hope to see you again in the near future.
Very courteous driver
Very courteous driver who was on time and drove us between Heathrow and Gatwick in good time. Thank you.
15 February 2025
Reply from Batransfer
Thank you for your lovely feedback! We're glad to hear everything went smoothly and that you were happy with our service. We hope to see you again soon!
Most reliable service in London
I have been using Batransfer since 2012, and still use it. The reliable service is essential.
18 February 2025
Reply from Batransfer
We’re so glad to hear you had a smooth and pleasant experience! Thank you for your kind words — we look forward to welcoming you again soon!
Service always reliable and drivers…
Service always reliable and drivers very helpful
16 February 2025
Reply from Batransfer
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure to have reviews as such.
Professional and helpful driver
Professional and helpful driver. Car arrived before time.
I like the before trip service given by BA transfers.
14 February 2025
Reply from Batransfer
Thank you for your wonderful feedback! We're glad to hear that everything went smoothly and that you found the reminders helpful. It’s great to know the process was easy for you — we hope to see you again soon
Excellent service
Following booking and prior to picks-up provided with excellent vehicle/driver information and call checks to ensure flight arrangements had not changed. Vehicles provided were clean, on time and the drivers were courteous and helpful.
9 February 2025
Reply from Batransfer
Thank you for leaving us a review.
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
Efficient.
On time. Friendly, helpful with luggage, very efficient. Excellent all round.
13 February 2025
Reply from Batransfer
We’re so glad to hear you had a smooth and pleasant experience! Thank you for your kind words — we look forward to welcoming you again soon!
Excellent service
The driver was waiting on time and the journey was swift and safe. On arrival the driver helped me with my suitcase.
10 February 2025
Reply from Batransfer
Thank you for your lovely feedback! We're glad to hear everything went smoothly and that you were happy with our service. We hope to see you again soon!
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
A very helpful and smooth experience with BA Transfer
Making the roiginal booking was very straightforward and BA Transfer's helpdesk answered immediately our call when we had a small question we needed to ask, and handled the question very promptly and helpfully.
Our driver on the day of our transfer from Heathrow to Gatwick was extremely helpful, as well as personable..Our inbound flight arrived earlier than we had expected: our driver was easy for us to reach on the mobile number BATransfer had sent us for him in advance, and he adjusted his schedule to pick us up half an hour earlier than had been arranged. We then had a very smooth and professional trip over to Gatwick, and the car was very comfortable for us and our luggage.
An entirely positive experience with BA Transfer.
21 January 2025
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
We hope to see you again in the near future.
All good
All good, but it is becoming a bit expensive compared to other options, especially Uber, even though BATransfer bookings are made with 2-3 days' advance notice, which should ideally offer a better price compared to last-minute Uber bookings.
14 January 2025
Reply from Batransfer
Thank you so much for your kind words! We're glad to hear you had a smooth and comfortable experience. We look forward to serving you again soon!
Can you offer more help for the disabled?
The driver was very nice but I had tried to book him to help me to the check in as I’m disabled. He parked in a taxi zone and I had to struggle with a trolley and my luggage.
I often use BaTransfer but was disappointed this time.
20 January 2025
Reply from Batransfer
Thank you for letting us know about your recent experience. I’m sorry to hear that things didn’t go as planned. While it’s good to know the driver was courteous, I understand how frustrating it must have been to manage your luggage without the expected assistance, especially with the parking issue.
We aim to make every part of your journey smooth and stress-free, and I apologize that we fell short this time. Your feedback is important to us, and we’ll make sure to address this with our team to avoid similar issues in the future.
Reply from Batransfer
Thank you so much for your kind words! We're glad to hear you had a smooth and comfortable experience. We look forward to serving you again soon!
Reply from Batransfer
Thank you for your lovely feedback! We're glad to hear everything went smoothly and that you were happy with our service. We hope to see you again soon!
The best company for airport transfers
The best company for airport transfers. Always on time. kind polite and very helpful drivers. The cars are lovely, and spotlessly clean. The firm keeps you up to date on any bookings.I have used the transfer service for over 7 years and I highly recommend
19 January 2025
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Reply from Batransfer
Thank you for your lovely feedback! We're glad to hear everything went smoothly and that you were happy with our service. We hope to see you again soon!
H was courteous
H was courteous. Helped with my bags at the airport and at destination. I have used BA transfer for many years.
19 January 2025
Can not fault the experience
As usual outstanding service, prompt and professional, from ease of booking to drop off could not ask for a better experience.
17 January 2025
Reply from Batransfer
We’re so glad to hear you had a smooth and pleasant experience! Thank you for your kind words — we look forward to welcoming you again soon!
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