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Batransfer Reviews 1,014

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TrustScore 4.5 out of 5

4.6

Taxi Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and helpfulness, often noting their punctuality and safe driving. The service is frequently described as excellent, with many appreciating the smooth, seamless experience and good communication. People often highlight the drivers' reliability and their ability to make journeys comfortable and efficient. However, some customers also noted issues with the delivery service, such as drivers being late or not arriving at the expected pick-up location. A few other people also felt that the wrong child car seats were provided, causing concern about their suitability, or experienced a lack of communication regarding delays.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and friendliness of... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise drivers for being on time,... See more

Based on these reviews

Rated 5 out of 5 stars

I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flig... See more

Rated 5 out of 5 stars

Our driver provided excellent service. Our luggage was delayed for almost an hour, but we were able to text with our driver who assured us that he would be waiting for us. He was a skilled, careful... See more

Rated 5 out of 5 stars

Another excellent service from BA transfer. Friendly driver, clean vehicle. They keep track of your flight status & stay close contact with you on where you are about for efficient pick up.

Rated 5 out of 5 stars

I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advanc... See more

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service

Information provided by various external sources

Batransfer.com was established in 2005, with specially trained professional drivers and large vehicle fleet equipped with latest satellite navigation system. We are also reputed in the industry for good customer service, which pays attention to ensure every individual customer' satisfaction. England Transfers has won lphca (London - Licensed private hire car association) five star award continuously since 2005, see lphca.co.uk member name Airport Only.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 20% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Very misleading company

Very misleading company, advertising itself online as Wembley minicabs, allows you to book and pay in full, then rings and says it only does airport transfers!!!! Do not use

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the printer shaker bundle…

I purchased the printer shaker bundle and I am very impressed. I am a new printer so this is perfect. It was easy to assemble and thier customer service is excellent. I couldn't ask for a better set up and the quality of the prints are great. I'm very happy and will be purchasing the supplies from them when needed.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Our driver provided excellent service

Our driver provided excellent service. Our luggage was delayed for almost an hour, but we were able to text with our driver who assured us that he would be waiting for us.
He was a skilled, careful driver, pleasant and polite. The trip from the airport was a great start to our holiday in London.

16 October 2025
Rated 5 out of 5 stars

Amazing service

We only take BATransfer for airport journeys. All drivers are lovely, verh competent and great conversationalists if you are so inclined! Cannot recommend enough!!+

18 October 2025

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