Barretts Motor Group Reviews 

Service is always good. Efficient, friendly and well organised. Customer is always keep informed of progress.

Had to bring my car in for a recall, which was carried out quickly and with lots of communication resulting in a smooth experience, I always bring my car to Barrett’s as they always go the extra mile with service and communication.

I have to give Barretts a five star rating . I couldn’t fault their service
Sophie had everything organised before hand , from picking my car up ( the chap was professional ) to keeping me well informed to what was happening and to delivering it back to me. First class service Barretts of Ashford thank you.

Customer Service is as important as the vehicle itself. Many thanks to Ellie Rees-Davies for negotiating me through my service in such a professional & positive manner. A great ambassador for the brand!

As always great communication and atte

Good friendly service , kept me informed of any updates. Quick service , very happy

As always great service from Barretts BMW team members. Special thank you to assistance service manager Miss Abbey Davies who dealt expertly with my recent problems on the car whilst on holiday in France and Miss Sophie Simpson who looked after me once the car had been repaired.

Had a 10/10 experience would be using them again thanks again

Very professional, good friendly service

Excellent service, maintenence on car was carried out quickly and I felt I got value for money.

Fabulous customer interaction from drop off to collection. Intermittent fault with Z4 which typically resolved itself on deposit to garage, but reactivated on way home. Nonetheless kept fully informed during the day, and will need to re-book, but fully confident with service team.

First service on my 225e all good kept informed and I chose pick up and delivery which suited me this time and was done brilliantly all in all a pleasant experience

Always take my BMW Barretts at Ashford . Bought the car off of them in 2019 and have had it serviced there ever since
Always treated well and they always do a first class job

Helpful staff; lovely waiting area; car serviced while I waited, and cleaned for good measure!

Barretts did what they promised, very important in todays sad world.

Great service from Ashford workshop, particularly from Tanya Aksarova; she kept me informed of progress and sorted out two problems for me - Thank you Tanya

I have to give Barretts a five star rating going on my experience. I couldn’t fault their service from picking my Jaguar XE up to keeping me well informed to what was happening and to delivering it back to me. Great Service Barretts thank you.

Courtney and all other staff was absolutely amazing and I couldn’t ask for better service

Polite and helpful staff

Quick turnaround with my vehicle

Vehicle was washed free of charge

I could not fault the experience. Had c with Barrett’s Ashford. Tim was very understanding of my situation and made sure that the Countryman was the right car for me. He was knowledgeable about the whole range ands explained everything clearly. Myself and my friends will be back to use Tim again. Thank you Tim!!