Barker Gotelee Reviews 3

TrustScore 3.5 out of 5

3.6

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Company details

Information provided by various external sources

General practice solicitors serving individuals and businesses. Profile and services.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Highly recommend

So pleased that we chose to use this company for our sale and purchase. Having purchased many houses over the years, I can honestly say that Simona was exceptional. We were always able to contact her and despite problems that our sellers posed she managed to get the sale completed before the 31 March deadline. Would highly recommend both her and this firm generally.

25 March 2025
Unprompted review
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Reply from Barker Gotelee

Thank you very much for taking the time to leave us a review. We're glad that you were satisfied with the service you received from Simona and we'll be sure to share this feedback with her.

Rated 1 out of 5 stars

I’d advise against using this firm if…

I’d advise against using this firm if you want transparency and to be treated with any decency.

As a beneficiary, it has been an emotional journey … this firm has insulted us, not been straight with us about a trust that they’ve aided in dissolution along with the winding up of a company.

We’ve spent a lot of money asking basic questions and been fobbed off with no answers and insults.

They have been incredibly difficult.

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking communication and…

Absolutely shocking communication and no level of customer service provided - do not use this firm if you want any transaction dealing with in a timely manner. I am extremely disappointed with the way in which we have been treated after paying for enquiries to be answered, to then be ignored time and time again. No response to telephone calls nor emails to resolve the matter or even attempt too. I would avoid this organisation at all costs.

31 July 2023
Unprompted review
Barker Gotelee logo

Reply from Barker Gotelee

Good afternoon Lucy Philippa,

We've noted the review and are disappointed to note that you appear not to have received our usual level of service. Unfortunately, your name does not match any known records on our system, and accordingly, we have been unable to investigate the matter further and ascertain what may have gone wrong and to address any issues with the relevant Team. We are keen to understand the issues encountered and should be grateful if you would kindly contact John Bradshaw with further details: john.bradshaw@barkergotelee.co.uk

We look forward to hearing from you.

Barker Gotelee

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