While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Birketts are a great firm to work along side in particular Ryker Strange. Ryker will always go above and beyond for clients and always provide clear and concise updates. Ryker is amazing at prov... See more

Company replied

Rated 5 out of 5 stars

Amazing work by Meha Patel and Katie Taylor, not only did they have a client that was slow at providing information, but they still achieved a very tight deadline for the client, working directly with... See more

Company replied

Rated 5 out of 5 stars

We’ve had an outstanding experience with Shibli and the entire team at Birketts. From start to finish, they were professional, patient, and incredibly helpful. Every question we had—no matter ho... See more

Company replied

Rated 1 out of 5 stars

Having used Birkets twice previously I approached them to handle a small, but urgent legal issue. Without any proper or constructive consultation, with no evidence of hourly fees nor the... See more

Company replied

Company details

  1. Legal Services
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Immigration Attorney

Written by the company

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich
and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally. Our business is divided into four principal practice groups: real estate, corporate services, litigation and private client. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 41% of our partnership. We maintain the highest professional and ethical standards and are accredited with the UK Law Society’s practice management quality standard, Lexcel and hold the Centre for Assessment Customer Service Excellence accreditation. We are also ISO accredited in the areas of quality management (9001), environmental management (14001), information security (27001) and business continuity (22301).


Contact info


4.2

Great

TrustScore 4 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Birketts are a great firm to work along…

Birketts are a great firm to work along side in particular Ryker Strange. Ryker will always go above and beyond for clients and always provide clear and concise updates.

Ryker is amazing at providing any concerns along with clear guidance and recommendations and this is something that makes a massive difference in cases being clear and have a understanding of how to move forward from a legal perspective!

Ryker is always friendly and professional and a joy to work with.

23 March 2026
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a five star review for Ryker Stronge and our Real Estate Finance Team. We have passed your kind words along to Ryker.

Rated 5 out of 5 stars

Anneka acting for me

Anneka, took over my sale from Jenennifer, chain of 4, with others in the chain using cheap on line conveyancers, who do not respond, making the experience extremly slow and frustrating. Birketts Solicitors are available and contactable, and on the ball, well done team for exchanging contracts on 11/3/2026.

11 March 2026
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a 5 star review for Anneka Langford-Daley and our Residential Property Team. We're delighted the team were able to help and keep the process moving. Please do let us know if we can be of any help in the future.

Rated 5 out of 5 stars

Amazing work by Meha Patel and Katie…

Amazing work by Meha Patel and Katie Taylor, not only did they have a client that was slow at providing information, but they still achieved a very tight deadline for the client, working directly with the lender to speed up the process in the last 3 days before completion was urgently required. They never got frustrated with the client, explained in detail what was required. I would highly recommend them for all your conveyancing requirements. As a broker, they were wonderful to speak to too. This team is based in the Cambridge office.

18 February 2026
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a five star review for Meha Patel and Katie Taylor in our Residential Real Estate Team. It was a pleasure to work with you. Please do let us know if we can be of assistance in the future.

Rated 5 out of 5 stars

Birketts dealt with my Divorce

Birketts dealt with my divorce and I really felt like they were in my corner, Lucy Birch was great, gave good advice and actually made me feel like I had someone looking out for me.

18 February 2026
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a five star review for lucy Birch in our Family Team. We're delighted she was able to support you through your divorce. Please do let us know if we can be of any help in the future.

Rated 5 out of 5 stars

Unwavering professionalism

Jamie and Lauren at Birketts in Chelmsford. I cannot recommend highly enough. Unwavering professionalism from start to finish - thank you.

13 February 2026
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a 5 star review and recommendation for Jamie Coulthard and Lauren Waters in our Commercial Real Estate Team. We appreciate your feedback.

Rated 5 out of 5 stars

expert support through my divorce

They recently handled my divorce. A relatively straightforward one, but they provided expert advice, reassurance and delivered with empathy and kindness throughout

11 November 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for takling the time to leave a 5 star review for our Family Team. We're delighted the team were able to help.

Rated 1 out of 5 stars

Very Slow - Avoid

Takes a very long time to progress a property transaction. Weeks go by with no response.

6 February 2026
Unprompted review
Birketts logo

Reply from Birketts

We're very sorry to receive your review and are keen to learn more about your experience. Please could you contact our Head of Client Development, Alison Sparrow at alison-sparrow@birketts.co.uk with further information.

Rated 1 out of 5 stars

TERRIBLE SERVICE - EXHORBITANT FEES

Having used Birkets twice previously I approached them to handle a small, but urgent legal issue. Without any proper or constructive consultation, with no evidence of hourly fees nor the estimated time likely to be taken I was told to pay an initial £3000+VAT before anything further would be done. This was a small piece of legal work by ANY definition.

To be clear: I used Birketts twice previously, had no issues, paid bills on time without question. So no negative history.

Therefore, to receive dismissive, finger-in-the-air fees not backed up with any data to demonstrate how those fees were calculated was appalling service.

£4000+VAT to write a one paragraph letter - literally.

I have found a direct access barrister at one third of Birketts' costs and an international London lawyer firm even less.

Shop around.

26 January 2026
Unprompted review
Birketts logo

Reply from Birketts

Thank you for providing additional information to help us locate your information. We can see you had a matter with us at the end of 2024 but can find no record of anything more recent. We are keen to learn more and have asked our Head of Client Development, Alison Sparrow to contact you to discuss the issues raised.

Rated 5 out of 5 stars

Rocksolid swift advise from my…

Rocksolid swift advise from my solicitor Francesca Skakel in Cambridge. I recommend listening to her course of action to not waste any money and time in your finance divorce.

31 October 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a 5 star review for Francesca Skakel in our Family Team. We're delighted she was able to help.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Shibli and…


We’ve had an outstanding experience with Shibli and the entire team at Birketts. From start to finish, they were professional, patient, and incredibly helpful. Every question we had—no matter how small—was answered clearly and promptly, which made the whole process so much easier and far less stressful.

Shibli’s expertise and calm approach gave us real confidence throughout. Jamie-Lee’s friendly communication also helped keep everything moving smoothly whenever we needed an update. It truly felt like the team went above and beyond for us.

We are extremely grateful for their support and wouldn’t hesitate to recommend them. Thank you Shibli and Jamie-Lee.

4 December 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you so much for leaving a 5 star review for Shibli Begum, Jamie-Lee Loweth and our Residential Real Estate Team. We're delighted to hear you felt supported in your matter and that everything went smoothly. Please do let us know if we can be of any assistance in the future.

Rated 5 out of 5 stars

Stephanie Butler and Lucy Grunwell both…

Stephanie Butler and Lucy Grunwell both did their jobs to a very high standard. What was a really stressful process was managed by them with care and attention. Their presence was professional, reassuring and thoughtful. Highly recommended.

20 October 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a five star review for Stephanie Butler and Lucy Grunwell in our Property Litigation Team. We're delighted they were able to help. Please do let us know if we can be of assistance in the future.

Rated 5 out of 5 stars

Good Family Law Service

I definitely would recommend Sarah Overy and the Family Law team who helped me with a short turnaround time. By explaining the process and outlining my options, I felt I had a good understanding and I was able to ask for clarity when needed.

4 July 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a five star review for Sarah and the Family Team. We have passed on your kind words.

Rated 5 out of 5 stars

Family law

I received support from Sarah Overy and the Family Law team and would thoroughly recommend them. She was clear, pragmatic, and invaluable in clarifying the process to me and what my options were. I felt like I understood what was happening beyond all the legal jargon, and could ask questions and clarify things when I didn't understand them.

31 July 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a five star review and for your recommendation of the Birketts Family Team. We're delighted to hear that Sarah Overy was able to help.

Rated 1 out of 5 stars

A very bad experience

A very bad experience. Just found out that they did not represent us appropriately.

Will update later

20 June 2025
Unprompted review
Birketts logo

Reply from Birketts

We have requested further information via this platform but have not been able to reach you. We are keen to learn more about your experience. Please content Alison Sparrow, Head of Client Development at alison-sparrow@birketts.co.uk.

Rated 5 out of 5 stars

Outstanding service from start to finish.

Our whole experience from start to finish was outstanding. Ben Green and Sharon Bell are straight talking, in a plain English. They explained every detail, the positive and negative so we could make our own decision to which path we would like to take. They are very professional and thorough. Overall two lovely people who made an extremely sensitive situation, easier to cope with. Would definitely recommend, absolutely excellent service. THANK YOU.

14 August 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a 5 star review for Ben Green and Sharon Bell in our Private Wealth Disputes Team. We have passed your kind words to the team.

Rated 5 out of 5 stars

Safe pair of hands

Outstanding support from Cara Chambers and Clare Andrews. Very responsive, always available, competent and with clear communication throughout the process. Much more personal and dedicated than other conveyors I used before, which makes you feel truly looked after by a safe pair of hands - I cannot recommend Cara and Clare enough and I look forward to working with them again in the future.

29 July 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a 5 star review for our Residential Real Estate Team. Please do let us know if we can be of assistance in the future.

Rated 5 out of 5 stars

First Class Dispute Resolution Lawyers

I cannot rate the legal expertise and support of Nick Stotesbury and Sharon Bell highly enough.
I found myself part of a Contentious Will situation brought by another beneficiary which eventually involved 4 law firms.
Nick came highly recommended to me, and he and Sharon have proved with every twist and turn of this case, why they are held in such high regard by their fellow lawyers.
They really know their stuff and can explain to the lay person what is going on. I felt looked after from start to finish even though geographically we were miles apart. Their depth of legal knowledge, communications(both with me and the other firms involved), advice, strategy in reaching closure was exceptional. They went the extra mile every time making sure I understood everything that was happening and what was needed from me.
Their support for me through the very emotional at times, and highly strategic and legally mind boggling day-long mediation process was exemplary.

For me, Nick and Sharon are the best.

24 June 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a 5 star review for our Private Wealth Disputes Team. We're delighted Nick and Sharon were able to help. We have passed your kind words along to them.

Rated 5 out of 5 stars

The best Solicitor around

I encountered a challenging situation involving inheritance and family affairs. My lawyer, Shrone, successfully resolved all the issues and provided exceptional service. I am exceedingly pleased with the results and deeply appreciate Shrone's helpfulness, kindness, and compassion.

3 July 2024
Unprompted review
Birketts logo

Reply from Birketts

Thank you for leaving a 5 star review for Sharon Bell and our Private Wealth Disputes Team. We're glad that Sharon was able to help.

Rated 5 out of 5 stars

First-class family law

I cannot recommend Francesca Skakel highly enough. She is, without a doubt, a first-class solicitor with a razor-sharp mind when it comes to family law.

What truly set Francesca apart for me was her approach to resolving my problem. I greatly appreciated her advice and strategic thinking in reaching a solution without escalating matters and going to court. Unfortunately, in my experience, some family solicitors will deliberately escalate disputes to profit from the acrimony. However, Francesca genuinely has an eye on how family disputes can be resolved amicably.

It is very rare to find someone with this blend of legal expertise and a focus on peaceful resolution. If you're looking for a family solicitor who prioritises finding a sensible solution while protecting your interests, Francesca is an exceptional choice.

23 June 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a 5 star review for Francesca and our Family Team. We have passed your kind words along to the team.

Rated 5 out of 5 stars

Above and beyond!

I have been working (as a client) with Rachel Frost-Smith and Francesca Skakel for the last 5 months.
Their professional expertise, work ethic and interpersonal skills are exceptional. They go above and beyond and it was obvious from day one that they are passionate about what they do.
Rachel’s and Francesca’s commitment and compassion made it possible for me to cope with an extremely stressful situation.
Although the outcome is still unclear, I am certain that I am in good hands and can look forward to a happy future.
Thank you Rachel and Francesca!

22 June 2025
Unprompted review
Birketts logo

Reply from Birketts

Thank you for taking the time to leave a 5 star review for our Family Team. We wish you every success with your matter and have passed your kind words along to Rachel and Francesca.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look