Barcodes, Inc.Reviews 

1,875
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great customer service from Tony who helped get us the right scanner and printer for our office. Super helpful, will use again!

Company replied

Rated 1 out of 5 stars

I sent our tablet in for repair. Since purchased from Barcodes (Emkat) 6/20, tablet has not performed well, broke down. Sent in recently for repair-was case issue-not touched, charged me $649, sent ba... See more

Rated 5 out of 5 stars

Our rep Mike is the bomb.com! He is timely, knowledgeable, and friendly. He excels at finding innovative solutions for our company needs ands assists us every step of the way from ordering to integrat... See more

Rated 5 out of 5 stars

The service level that Mike Laciura provides to MCPc is above and beyond what other distributors provide. Many times that MCPc has placed an order and due to current manufacturer delivery delays has... See more

Company details

  1. Printer and Scanner Store

Information provided by various external sources

Shop the largest selection of barcode scanner, label printer, point of sale, id card, mobile computing, RFID, Auto-ID and CCTV video security products available online.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,875)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Because I am impatient I did not wait…

Because I am impatient I did not wait long enough to receive an order acknowledgement as with most on-line orders it is almost instantaneous. So I placed another order, and like the first order I did not immediately receive an order acknowledgement.
What I did receive was an email from a representative asking if I intended to enter two identical orders. As it turns out, we need all that I ordered anyway so I was fine with double the quantity.
I was amazed that a real person actually monitored the on-line orders.
Unfortunately the two orders were separated by FedEx although they shipped same day same time. One order arrived a day later, but still no big deal.

All-in-all, very satisfied.

16 September 2021
Rated 5 out of 5 stars

Very Happy

My business opens in 3 weeks. Not only did I find the exact printer I needed but Dana was of so much help and put my mind at ease. The price was just right too.
I can’t wait to get my printer. My labels came today.
Thank you so much for everything!

Sincerely,
Vanessa Arrington
Life In Threads

16 September 2021
Rated 1 out of 5 stars

Barcodes, Inc. advertises next day delivery. Do not believe them.

My ID badge printer failed the morning before I needed to use it to print out all our new student ID cards (our building is card-keyed, so we really need them). I figured out the problem, but needed a part. Barcodes, Inc. had the part in stock, and advertised that they could overnight it to arrive at 10:30am the next morning. I paid the expensive $75 for shipping, and placed the order 90 minutes before the cut-off time. I even called and asked if I had made they cut-off, and the person I spoke with said yes, definitely.

10:30am rolls around, no package. Noon, no package. Meanwhile I have 50 badges to print before classes start the following morning (today). I call, and our account manager is on the other line, but if I leave a message, he'll get back to me. Leave a message = nothing. Package arrives at 9:40 this morning, nearly 24 hours after advertised. Still no contact from Barcodes, Inc. I will call them after I get the badges printed, and will definitely be asking for a refund of my overnight shipping fee.

15 September 2021
Rated 5 out of 5 stars

Great experience

Customer service was very competent and polite. They weren't able to get me what I originally asked for, but actually found me a alternative that saved me money. Would definitely shop with them again.

11 September 2021
Rated 5 out of 5 stars

Barcodes/Scanners

Barcodes, Inc was able to provide me with what I needed. The customer service I received was fantastic. The sales rep was patient with me and provided continuous support. I would recommend anyone looking for scanner applications to go through Barcodes, Inc.

8 September 2021
Rated 5 out of 5 stars

Outstanding customer service

Barcodes Inc, Was able to provide an outstanding customer service experience. I have to acknowledge the fact that the experience this time around is owed to Alyce Miller, replacing ASP's last sales Rep. We now have someone we can count on.

27 August 2021

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