Barcode Giant Reviews 405

Overall good to deal with. They have worked with me on several pricing challenges. My only complaint would be product availability which is not always within their control.

Partially shipped order as several of the same items were on back order. Company communicated issues and met alternate ship date on back order. Prices are competitive.

Miss leading and little product information make a choice from. Will not use again.

This one really works great. I had the old model of this same tracker ball & it lasted at least ten years. This new model is a little smaller and has rubber on the bottom so it does not slide. I love it - thanks a lot for still stalking this model.

Great team at Barcode Giant, thanks for the continued hard work. I will definitely be using them again due to the great service, good quality product, and all at a good price.

I did not think the baterry would work. The salesan took the time to check the specs and determined I had a match. I am back in business!

Responsive team and quick delivery.
Excellent experience.

The work they do is excellent, only as a suggestion if they do not have the product available, do not put it on the page that is in stock. because I have to wait longer.
Thank you.

No reservations. Staff very helpful.

Great service, fast delivery

Barcode Giant always has what we need and gets it to us quickly!

The shipment of the items was very poor ..

Customer service has dropped considerably over the years. We often have to write followups asking if they got our equipment order or to please send the tracking number.

Frustrated by a lack of response last week from our sales rep over an urgent order, I submitted both an email and a "chat request" indicating my disappointment with service and asking for a response. We heard from our rep on both channels a few minutes later. In one, he apologized as he had been "on the phone", and on the other -- seemingly forgetting he'd just said he'd been on the phone -- he apologized saying he had "just arrived to the office". It seemed dishonest.

The unit came w/o a power cord. No mention in any of the specs. Totally disorganized as far as the shipping goes. Seems like a garage operation. Buy from elsewhere.