Balfe's Bikes - Reigate Reviews 

1,010
TrustScore 5 out of 5

4.8

43 Bell Street, RH2 7AQ Reigate, Surrey, GB


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Rated 5 out of 5 stars

This is an great bike shop. Having previously visited them to get my existing bike fixed, I was advised at the time that it would not be cost effective for them to do this, thereby saving me considera... See more

Rated 5 out of 5 stars

Good service from the team at Reigate, the speclized creo was ready to collect on time Emma was very helpful in setting the bike up,

Rated 3 out of 5 stars

Please tell Will in the repair shop that the power still goes off intermittently. On Saturday it was after 52 minutes into the ride and then it conked out again 2 more times. Each time it stated again... See more

Rated 5 out of 5 stars

everything was fine at balfes bikes really pleased with how it all went very helpful friendly staff and love the bike really good choice to have them build and have the bike ready


Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Road Cycling

About Balfe's Bikes - Reigate

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • 43 Bell Street, RH2 7AQ, Reigate, Surrey, United Kingdom

  • 01737 242163

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,010)

4,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly, knowledgeable, informative and professional. Evidence as a returning customer that the service is good and the prices are keen.

9 September 2026
Rated 5 out of 5 stars

The staff here have great integrity

This is an great bike shop. Having previously visited them to get my existing bike fixed, I was advised at the time that it would not be cost effective for them to do this, thereby saving me considerable wasted costs. I appreciated their honesty and so decided to get a new bike from them at a later date. The one I was then recommended by them was excellent, and very well priced. I am very happy with it, and its transformed my cycling experience.

10 September 2026
Rated 5 out of 5 stars

Absolutely spot on. !

Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable about everything to do with cycling. Gave me some really useful info about maintaining my bike and things to look out for to ensure I maintain it properly and save money in the long run.I cannot fault the staff or the service. The replaced an inner tube for quickly. I thought I might need two but they suggested because of the age of the bike probably no need. They were right. Could have got an extra sale but instead that gave got a long term new customer. Would not hesitate to recommend them

18 August 2026

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