B&C Properties Reviews 146

I used the Services of B & C Properties to let out a property in Kidbrooke . The Service imparted by both Jack the Managing Director & Tiffany the Coordinator was impeccable. Further, the Property was let very quickly with a choice given to us to pick the tenant we wanted without any pressure whatsoever. This was the very reassuring to be able to do this,. It shows that B&C Properties have a healthy tenant data base to be able to do this. Most importantly they have reasonable fees not out there to fleece Landlords like other Letting agents out there.
Nanik Hathiramani ( Laxmi Investments )

I am extremely disappointed with the standard of property management provided by this company.

During the tenancy, the tenants failed to pay any utility bills, which I was only made aware of after the tenancy had ended. In addition, significant damage was found at the property: the carpet was badly damaged and required replacement. Alarmingly, the overall condition of the property was far worse than what was reported in the check-out report.

The tenants’ deposit was insufficient to cover the cost of the repairs and the outstanding bills. As a leaseholder paying a management fee from the rental income, I expected these matters to be properly monitored and addressed. Instead, I have had to cover the shortfall from my own funds, which should not have been necessary.

This experience demonstrates a clear lack of oversight, inaccurate reporting, and poor communication. Based on my experience, I would strongly advise other leaseholders to think carefully before entrusting their property to this company.

The team is very responsive to any query you have. Very smooth on execution and getting things organized

After some really bad experiences in the past with other letting agents, B&C have been brilliant during the 2 years we have been tenants. We recently had an issue with a leak and Michelle went above and beyond to make sure we got it sorted. Thanks so much

I wanted to take a moment to thank and commend our property team manager Paige Thompson, for making our recent move incredibly smooth and stress-free. From the very beginning, she has been responsive, organised, and genuinely helpful with every detail.And what stood her out was her responsiveness and positive nature while answering all our queries be it big or small.

Whether it was answering our questions promptly, coordinating move-in logistics, or ensuring the property was in excellent condition before our arrival, Paige handled everything with professionalism and care. It’s clear that she truly cares about the tenants’ experience and goes above and beyond to make the transition seamless.

We’re so grateful for the support and couldn’t have asked for a better person to help us during this move. Highly recommend her to anyone looking for someone reliable and attentive in property management.

Thank you again Paige!

Fiona replies repidly and provides professional services.

Fiona is the person helping me from the account team of BnC properties agency. She has been able to support me either resolving issues directly by herself or guide me to the responsible parties in her firm.

It's very valuable for me as someone residing at far away country and not familiar with UK environment to get her timely response, giving me confidence and feeling trustworthy to look for her help

It’s always a pleasure working with Fiona. She is a highly professional and efficient property agent who communicates clearly and always responds promptly. Throughout our partnership, she has consistently demonstrated reliability, attention to detail, and a strong sense of responsibility.

Fantastic experience from start to finish, couldn't recommend Tiffany and the rest of the staff at B&C properties enough! Go well and truly out of their way to make things easier for you!

B&C is manage my letting property very well! They are very responsive and acted on any request quickly. Michelle from the management team and Fiona from the account team never missed my email or calls! I am so happy with their overall management.

Throughout my two year tenancy the service I received from B&C was professional, polite and always helpful. I couldn't recommend them highly enough, Michelle Anderson in particular has been excellent at every step of the way, thanks Michelle and the B&C team!

The Head of Property Management Michelle Anderson is an excellent trouble shooter. She resolved my issues with hot water and heating by securing an earlier engineer appointment after my repeated failures.

Always finds B& C properties efficient, professional and reliable! Always provide quick solution to property management related issues and issue fixed promptly and professionally for tenants. Michelle (Head of Property Management) is always professional, and really care and understand about the customers’ need. Highly recommend B&C properties with their great services 👍🏻👍🏻

The whole process was incredible, excellent communication, super efficient and understanding. We were very happy with our experience and Alan was amazing!

Good! The response was in time and very helpful!

Hi thanks so much Michelle. You have made a very detailed review about the conditions of my flat and it helped me understand a lot about it.

Furthermore, I also take this opportunity to thank you for all the prompt replies.

Baclis has been my most trustworthy management agent who works extremely hard in taking good care of my property. The team is amazing and I would like to give my special thanks to the property manager Michelle Anderson and the head of accounts Fiona Davey, not only because they are always prompt in answering any question that I may have, but also because they always go an extra mile to serve my best interest. Michelle has been very proactive in providing me with the market update and liaising with the tenants for solving various problems; Fiona on top of taking care of my rent account also helps with liaising with law firms and getting me legal advice on my request. They are considerate, caring and easy to communicate with. I feel so fortunate to have chosen Baclis as my agent, and hope they thrive in business as they deserve every success.

I would highly recommend B&C Properties. Michelle has been so helpful in finding my new place. She is very thorough in her work and remembers all the details that you need to know when moving which has meant the process was quick. One of the best estate agents that I’ve dealt with. Thanks again!

For almost 2.5 years, Michelle is the main contact we have at the property. She have been absolutely amazing. The prompt response to our requests and inquiries makes our stay here enjoyable and reassuring.

Michelle Anderson continues to provide exceptional property management support. She is always available, responsive and professional in all our interactions. I would highly recommend her.