I purchased an iPhone 15 Pro Max and it was exactly, or better than, described. I can't find a scratch on it, battery was at 88% life and it was a snap to set up and get activated. I looked at eBay... See more
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Company details
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Electronics Store
- Online Marketplace
Written by the company
Smartphone made good-as-new and with warranties. Plus hundreds of computers, PS4s, tablets, televisions, etc. 2 day delivery. Refurbished iPhone 6, refurbished Galaxy S6, etc. https://www.backmarket.com/ https://www.backmarket.com/reviews
Contact info
United States
- www.backmarket.com
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quick, affordable, as advertised!
quick, exactly as advertised, and affordable! I got a replacement airpod - it arrived within days, took about 2 minutes to set up and pair with my original airpod and case, and works perfectly. It was also much cheaper than a new pair, and I couldn't see any evidence of previous use on it whatsoever.
Great Condition
The device I ordered works extremely well and it's appearance is nearly flawless (for it being in fair condition as well) and was packaged nicely. Price was also good
phone works fine,I will need time to…
phone works fine,I will need time to reach all the features but, I'm not on one every minute. Saving half of the purchase price is good. Older phone had some issues but I'm sure it will work fine for someone else.
When packaging the phone we did notice a small crack in the back by the lenses.
Great Purchase Experience!
I purchased an iPhone 15 Pro Max and it was exactly, or better than, described. I can't find a scratch on it, battery was at 88% life and it was a snap to set up and get activated. I looked at eBay also, but I found the prices and product quality to be better on Back Market. I also received my order 2-3 days earlier than expected. I couldn't be happier -- perfect experience!
I like it
The website is good. The phone is good. Delivery went fast. Im still not sure of the battery life. I've had it for about 3weeks and the battery is already going down fast and kinda draining but I guess it's still a good phone.
My phone works great
My phone works great. I’m very pleased. It arrived quickly and in really good shape. The price is certainly a huge plus. Thank you.
Samsung phone purchase
Delivery was quicker than expected. Price was great. The quality of the product was as good or better than promised. I have never bought a single refurbished electronic device before this one and warned people not to in the past. I would recommend using this company.
May use AI-assist with repliesRead more
Nonexistent customer service you’re…
Nonexistent customer service you’re dealing with people at their words so you’ve got nothing but liars and scammers. There’s no way to get in touch with anyone they tell you you’re gonna have your item on a certain day and you’re lucky if it gets mailed at that point, and you have zero recourse to deal with anything other than after the fact, BS apologies, fluff, prevarication, and a lot of placation so they can keep their good ratings. Back market sucks.

Reply from Back Market - United States
I wanted to give the Switch a try after…
I wanted to give the Switch a try after being a long-time PC player. Getting an used one was the right call, but I've had several bad experiences with Amazon Renewed in the past. Found Back Market which had an used unit within the price range I was looking for, and it works great, as expected. Delivery was free, fast, and product was correctly packaged. Will get tech from them again for sure.
Good quality phones I’ll keep buying em…
Good quality phones I’ll keep buying em , fast delivery and they also have good used phones
Super fast delivery
A great product arrived earlier than expected. Quality and condition was great. We always like shopping back market for good phones.
Love my new watch!
I love my Google Pixel watch from Back Market. It arrived earlier than expected and in perfect condition. I had it set up in minutes. So glad I bought it and saved the money it would have cost new!
Will shop here again!
Took a leap of faith because they're not well known. But after some homework, I thought it was worth a chance. Overall I got exactly what I needed, on time, at a good price. Will use them again!
Everything was great
Great experience on two Apple Products.
I have purchased two items (Apple Watch and MacBook Air) now on Back Market, and couldn't be more pleased. My items were in perfect condition and I was supported all the way to delivery. Definitely my first choice for future purchases!
Easy to deal with
Easy to deal with, product as described.
Able to do a return.
Fast shipping
Excellent service
I have been buying phones from backmarket for years. I love the customer service, and the phones are flawless. I only ever purchase excellent condition.
Delivery was quick
Delivery was quick, and the phone was in extremely great condition.This is the second phone I have purchased through this company and am quite pleased.
The product was perfect !
The product was perfect I was expecting a fair computer to have cosmetic damaged but it didn't. The computer is actually beautiful works great and I expect to purchase more from this company. This product was actually the perfect price too those computers usually run in their thousand but it was less then 400.
Terrific service
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