Babla's Jewellers Reviews 

1,557
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have used Bablas Jewellers quite a few times over the years to look after my watches. They make repairs for me and service/clean, liasing with Rado and myself keeping me informed when they have com... See more

Rated 1 out of 5 stars

Im so disappointed I am nearly crying. Over a hundred pound on a cuckoo clock and it arrived with the cuckoo not coming out and a random coin sized cog loose in the opening. The cog just fell out. The... See more

Rated 5 out of 5 stars

The wrong item was delivered by mistake , one Drama free phone call and Bablas had it sorted free of charge in a couple of days , extremely helpful and as I said no Drama , just an efficient fast and... See more

Rated 5 out of 5 stars

Absolutely delighted with the first class service given. My darling wife's Armani watch hadn't worked for several years after being looked at by a Horologist who declared it as irreparable and its n... See more

Company details

  1. Watch Store

Information provided by various external sources

Provide a professional watch repair service on premises, in addition to authorised sales of cK Calvin Klein, Swatch, Casio watches and many more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.3

All reviews

(1,557)

13 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor customer service

My experience of Babla's is that they take no responsibility for the quality of goods they sell and that their attitude towards customers is mean and obstructive. This is why.

A Seiko radio-controlled alarm clock supplied by Bablas didn’t always show the correct time. Babla's advised me to send it for repair to Seiko UK repairs, which I did. The fault recurred so I sent it back again to Seiko UK. This problem was resolved but after a few months a further issue developed. The alarm did not always go off because the minute hand seemed to be getting stuck against the alarm hand. After turning the alarm off the clock set itself right again.

At this stage I had paid three times for postage of the clock – once for the original delivery and twice for sending it to the repairers. I asked Babla's to refund the sum of £27.50 for supply and delivery. The clock is totally unreliable as an alarm clock and has caused such serious inconvenience that I am not going to use it again. I pointed out that Bablas had made no contribution to the cost of sending it for repairs and asked them for a prepaid return label if they wanted the clock returned to them. They refused to pay in advance for return of the clock and said that if I sent it back to them and they found a fault, they would refund postage up to £2.95. Although the clock was bought through Amazon and purchase details were easily available online, they asked for a copy of the invoice and also for the repair references (which I supplied).

£27.50 is not a huge sum and I am writing it off. The useless clock is going into the rubbish bin, where Babla's rightfully belongs.

13 May 2015
Unprompted review
Rated 5 out of 5 stars

Service that would be difficult to beat!

The watch I wanted (Bulova Accutron 2 Spaceview) was in stock at a good price, but Babla's were happy to match the lowest price I could find. I ordered and the watch was dispatched within hours ...sent by Royal Mail Guaranteed Delivery at no cost. It arrived well packed the following morning...everything as it should be.
So, I went from considering this watch to actually wearing it within 18 hours...and at a better price than I anticipated.
I'm very impressed and would recommend them without question.

7 November 2014
Unprompted review
Rated 5 out of 5 stars

A truly incredible service

I needed to repair and service my 10+ year old Tag links chronograph and had been given quotes from local independent jewellers at almost the cost of purchasing the same watch again new. Having found Bablas on the internet and received a verbal quotation on the phone I took a trip in to Wembley to see for myself where I would be leaving my beloved watch. The owner was not only extremely knowledgeable but it was obvious that he loved his work. True to his quotation the watch was repaired, serviced and also polished. It looked amazing when I collected it. I was so pleased I purchased a new watch for my girlfriend whilst I was there, as a sign of my appreciation for his work. My girlfriends watch was cheaper then any other on line retialer. Thank you Bablas you will be thoroughly recommended to others.

23 March 2014
Unprompted review
Rated 5 out of 5 stars

Superb service

I ordered 2 watch bracelets and received them very quickly. I also sent an enquiry regarding replacement spring bars, asking where I could purchase them. I had a fast response from Premal saying that they would supply them and had included them at no extra cost. Thank you so much for that.

I am very impressed with the service and how I was treated, all very professional.

I would not hesitate to recommend buying from this company. I have been very satisfied.

4 August 2013
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

I ordered a new strap for my G-Shock watch at about 3pm. Just before 6pm the same day I received an email saying it had been dispatched and it was delivered through my front door the very next morning. Totally faultless service. Thank you very much

4 August 2013
Unprompted review
Rated 5 out of 5 stars

Hey pronto- the order's here!

Only website where I could source the correct strap for a Calvin Klein watch- clear detailing meant I was quickly assured of the match. Really delighted with the very swift delivery. Push the button to confirm order and hey presto it's in the mail box.

3 August 2013
Unprompted review
Rated 5 out of 5 stars

Very fast delivery!

Fast delivery and high quality product! Looked everywhere for replacement strap (eBay etc) should have come to bablas first!

3 August 2013
Unprompted review
Rated 5 out of 5 stars

This is how internet shopping should work!

I ordered a new clock from Babla's on Wednesday afternoon and it arrived by lunchtime the next day. In between times, I had an email confirming the order followed quickly by another confirming dispatch. This is how internet shopping should work.

3 August 2013
Unprompted review
Rated 5 out of 5 stars

Exactly what I asked for

I am really glad to have found a business like yours, that store the original parts for Tissot watches, so the joy and the experience of wearing this brand of watches wont end, a different strap would had killed the look of my watch. Also, I am very happy with the prompt and accurate response to the order I placed with you.

3 August 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Ordered my replacement watch strap late on a Monday afternoon, I was emailed on Tuesday informing me that it had been dispatched. It arrived on Wednesday morning.
This was fantastic service,well done Babla`s Jeweller.

3 August 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ordered a brand name watch strap, website said 2-5 working days, arrived the next day. Exactly right and in mint condition.

2 August 2013
Unprompted review

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