Watchmax Jewellery Reviews 20

Purchased a pair of gold earrings just before Christmas and they arrived the next day, my daughter absolutely loved them. Overall brilliant service & jewellery from watchmax

Purchased a 9ct gold locket from watchmax and it was perfect, it arrived the next day and came in a lovely jewellery gift box. Very happy with the customer service and overall experience.

Excellent product and services.

Purchased a diamond ring from watchmax for my wife and she absolutely loves it. I would like to say thanks to watchmax for the help in choosing the correct ring and the fast delivery. highly recommend.

Purchased a Gold Bangle for my wife which at first I wasn't too sure on as these things can be difficult buying online, however it arrived the next day and it was perfect and exactly what my wife wanted. The service from Watchmax from start to finish was amazing, highly recommend.

Sold my information to scammers

I used a specific email address on watchmax (only) for a purchase years ago, in the time since that purchase my that email address has been sent scam emails about TV Licensing renewal and missed packages. The email address is a random string of characters, unguessable without having it.

I'd recommend not giving your information to this company, or purchasing anything from them.

Fantastic Service and great prices!

We have been using Watchmax for a while now and have bought many watches. Delivery is fast, communication is second to none, and any problems (very rarely) have been sorted out promptly.

Happy customer, Thank you Watchmax

Brilliant service.
Found the watch cheapest on WatchMax which was great. easy to order except after I placed the order I saw there was a 5% code. I called them and they said no problem, refunded me the 5% right away!
Great service and quick delivery

Amazing service, would definitely recommend for anyone wanting to buy a watch!

Excellent website to buy a watch. Was much cheaper than anywhere else, super fast delivery and watch was beautiful. The receiver was thrilled. Would deffo buy from these again.

Awesome company, great customer service, fast delivery and really good prices. Defo buy from here again 👏

Fast delivery, great customer service. Would be happy to use again.

Excellent customer service, unbeatable prices and a large variety to choose from.

DO NOT USE THIS COMPANY.

I ordered a replacement watch strap, it broke within 1 month of having and the company wouldn’t entertain replacing or a refund - the straps are not guaranteed so I would not purchase from here.

Awful company with awful customer service - definitely buy from somewhere more reliable.

Watch is amazing, delivery was on time and the service was brilliant from start to finish. Highly recommend Watchmax!

Amazing service even during the most busiest periods. I would highly recommend buying from their website. Very pleased with the product and easy to navigate through their website.

AVOID REFUSE TO CANCEL ORDERS. SEND FICTICIOUS DELIVERY EMAILS WHEN YOU CANCEL ORDERS. TAKE YOU MONEY AFTER CANCELLING. STILL NO REFUND AFTER A MONTH. EVEN SENT AN EMAIL REVIEW FOR THE SERVICE AND THERN EMAILED TO SAY I HOPE I ENJOYED THE WATCH WHICH I NEVER HAD. I AM GOING TO FCA TO REPORT ALONG WITH TRADING STANDARDS. MY FIRST REVIEW ON YOUR WEBSITE IS NOT SHOWING ON TRUST PILOT ANYMORE??
YOUR RESPONSE IS INCORRECT NO PARCEL HAS EVER BEEN DELIVERED TO ME OR EVEN ATTEMPTED. YOU EXPECT A CUSTOMER TO WAIT OVER 3 WEEKS TO GET A REFUND. I JUST RETURNED A CLOTHING ITEN AND WAS REFUNDED WITHIN 3 DAYS. YOU DID HAVE COMMUNICATION FROM ME AS I RAISED A CASE IN PAYPAL AS NO ITEM OR DELIVERY EVER ARRIVED AT MY HOUSE. YOU NEVER EMAILED ANY TRACKER DETAILS EITHER AS THERE WAS NO TRACKER OBVIOUSLY AND NO SUCH DELIVERY COMPANY. YOU HAVE MY MONEY AND I WILL GO TO FCA AND TRADING STANDARDS UNDER THE LONG DISTANCE REGULATIONS LAW. CUSTOMER SERVICE IS KEY TO A COMPANIES SUCCESS AND YOURS I AM AFRAID IS APPALLING AS YOU CHOICE TO WRITE WHAT YOU WANT CUSTOMERS TO SEE.

The delivery was fast.

When needing to know how to shorten the links in the watch, I asked them and their responses were super helpful and quick. Really great customer service. I made the links smaller myself.

The range of watches they have is huge. And the watch I bought is gorgeous. Looks really nice, is water resistant, and came in really nice packaging.

The price for the product is also astounding. Really happy with this purchase. Definitely do recommend, and I will be back for sure.

Amazing customer service, although i haven't yet received the watch i ordered, they personally phoned me to say the watch would be arriving late and offered me either a refund or asked if i was happy to wait. I have dealt with many company's like this and their customer service is usually so bad but i am more than delighted i found this company online, i will 100% be using them again. Cannot wait to receive my watch!