Broadband for the Rural North Reviews 

478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and incredibly fast service, highlighting its reliability and efficiency, with issues often resolved very quickly. Many people commend the professional, friendly, and knowledgeable staff and support teams for their helpfulness, making interactions pleasant. The customer service is frequently described as outstanding, with prompt communication and personalized assistance. Reviewers also find the pricing competitive and the service offers great value for money, often being significantly cheaper than alternatives while delivering high speeds.

What people talk about most

Service

Consumers consistently report positive experiences with the service, often describing it as exceptional,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as top-rated, fast, and... See more

Price

Customers had positive experiences with price, consistently finding the service to be reasonably priced and... See more

Value for money

People report positive experiences with value for money, consistently highlighting that the service offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent incredibly fast connection, excellent incredibly fast service when someone puts a JCB through the fibre, normally repaired in less than 4hours... Left a voicemail one Sunday over a minor i... See more

Rated 5 out of 5 stars

A brilliant idea to get the local community involved in installing our own high-speed broadband. The after-sales and technical helpline are good, and most issues are fixed in an acceptable timescale.... See more

Rated 5 out of 5 stars

When installed the visits were scheduled and the staff and volunteers arrived on time. They were polite and explained everything. Since that time the performance has been outstanding. One glitch an... See more

Rated 5 out of 5 stars

Reliability and speed of signal are unparalleled. Very, very few power outages and those only occur for necessary maintenance and take place when most people don’t need the service. The price for the... See more


Company details

  1. Internet Service Provider
  2. Internet Provider

Written by the company

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(478)

458 reviews in the last 12 months

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Rated 5 out of 5 stars

Super fast and super reliable…

Super fast and super reliable broadband. I've been with B4RN for several years having helped to dig in the fibre ducting for our village. The day we moved from our 2Mbps BT connection, to a 1Gbps connection with B4RN was a revelation. The B4RN team are very helpful too.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything has been exactly as…

Everything has been exactly as advertised and promised. The speeds have never faltered from the top rate @ the router. My internal wifi has, as a result of the higher speeds previously experienced from other suppliers, has been much better, faster and more reliable through my internal booster system. We receive updates on any planned outages which are adheared to in terms of time etc. Price has only risen slightly since our installation. The service and assistance from the office and the local support group has been beyond first class. I would most certainky recommend B4RN to anyone who is looking at the potential switch from other providers. All in all, highly recommended.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

B4RN the service for rural communities

B4RN has brought ultra-fast broadband to rural areas ignored by the large broadband providers.I have experienced no unscheduled loss of service in the 7+yrs that the service has been available. Locally when a farmer has inadvertantly damaged the cable B4RN engineers have sorted the problem out within hours rather than the days and weeks that the large providers take. B4RN is vital for rural communities.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from an ISP

Brilliant service from an ISP that has directly responded to specific requests from me to adapt its service to meet my needs with personal technical support, all for free. The synchronous upload/download @1Gbps for the price is in my knowledge unmatched.B4RN does however need to remind customers in its service area of the unique form of its package if it is not to lose out to competing offers just on price; not all fibre is equal.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

B4RN Is The Gold Standard In Superfast Broadband

From the very start with working within the neighbourhood to get vouchers through to the first switch on, B4RN has been supportive, encouraging and professional. Through the build, Team B4RN worked swiftly and tidily, causing very little disruption even when roads and footpaths had to be utilised for the fibre feed, unlike Fibrus which is chaos personified. Since the switch on, the service has run faultlessly. The one hiccough was when a neighbour, whose land our fibre ran via a way leave, put a spade through the fibre planting a tree. B4RN was out within 24 hours to replace and connect. Stunning service. B4RN is the gold standard in full, fast fibre installation.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant B4RN

Brilliant B4RN

Excellent experience with this company. Very responsive and helpful on the phone. They came to fit my broadband very promptly and did a speedy and thorough job. The wifi has been strong and consistent and the monthly price very reasonable. Highly recommended.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

It has been OUTSTANDING

It has been very reliable, good value and honest in it's dealings. There, in my opinion, a better ISP then B4RN in the UK. Fast, storm-proof and power-cut-proof This is the future of rural community internet.

15 June 2026
Unprompted review

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