Worst online shopping experience ever. Same as a lot of people here, received a poor quality product that didn’t fit. Cost £36.46, first they offered me £6 to keep them, then £5(what a joke it went d... See more
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I thought I'd share since I saw so many bad reviews. I ordered my wedding dress for 60$ I ordered it 2 sizes bigger and it fit perfect I absolutely love it and its good quality. My wedding isn't til... See more
Utter nonsense of a company. DON'T ORDER WITHOUT USING PAYPAL OR TRUSTED CREDIT CARD COMPANY so that you can get refunded when you don't get what you paid for. I ordered on 9/9, paid $15 for expedit... See more
Company replied
I sent in an order on November 26, 2018 and they accepted my payment right away, I have not been informed that my item was ever shipped, I have sent two emails and still no response as soon as I recei... See more
1.6
Bad
65 reviews
No recent history of asking for reviews
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Customer service is shockingly bad
Customer service is shockingly bad. A dress arrived, which was of very poor quality and nothing like that advertised. Despite several e-mails, Live Chat and FB messages, they have yet to respond appropriately. The 45 return period has expired, but this is due to their lack of replies! I am still waiting for a proper reply... all I got was "tell us your problems dear"!! Would NEVER use this company again. Still fighting a battle to return a dress!
4 May 2017
Unprompted review
Reply from Azbro
Dear customer, we are really sorry about that. Could you please offer us your order number. You can respond here directly. We promise that we will offer you a satisfactory solution.
I placed an order on 4.21.17 and have …
I placed an order on 4.21.17 and have yet to receive any updates on my order and can not get anyone to answer an email or chat!! The website does not list any type of phone number so you are forced to use chat or email. I would like a response or will be having my bank reverse this charge from my account and going elsewhere.
2 May 2017
Unprompted review
Reply from Azbro
Dear customer, thank you for your support and review. We are sorry about all happened. May I ask that whether your problem is solved now? If not, you can contact us via mail or livechat. Due to the time difference, we believe that the call will be inconvenient sometimes.
Terrible
Terrible. I wouldn't recommend to anyone. Dress completely different colour then on the picture really bad sizing. I'm seize 10-12 ordered medium and its massive. When emailed asking for a return address was suggested to give the dress to a friend and they will refund me £5. Paid almost £50 for the dress. Return address is in China and have to pay for postage as its my fault I ordered wrong product.
6 April 2017
Unprompted review
Reply from Azbro
Dear customer, thank you for your support. We have been improving our service all the time. Hope you will come one day and have a good shopping experience. Sorry about all the trouble and inconvenience before.
poor cloth quality
really poor quality, most of them much smaller than the measurement
9 March 2017
Unprompted review
Reply from Azbro
Dear customer, thank you for your support. We have improved the quality now. Hope you will come one day.As for the size chart, you can ask for us if you are not sure.
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