AVS Fencing & Landscaping Supplies Reviews 

6,269
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptionally helpful and welcoming staff across multiple branches, noting that employees always go above and beyond to assist with various projects. Shoppers consistently praise the vast selection of top quality materials, extremely smooth ordering processes, and very fair prices compared to competitors. Many buyers also express great satisfaction with the prompt, highly reliable delivery service provided by skilled drivers. However, some customers also noted occasional problems, such as receiving incorrect items, dealing with unhelpful delivery drivers, or finding wood products to be warped upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional helpfulness and deep product... See more

Service

Customers consistently note positive experiences with service, praising the helpful and friendly staff who... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting punctual arrivals and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use AVS regularly as an individual gardener, actively landscaping and adjusting things. Will (mgr) and Dom (no.2) give excellent service and friendly as well. Phone S well as instore. The back up gu... See more

Rated 5 out of 5 stars

We've used Henfield branch the most over the last few years but have enjoyed using the other branches too 😊 Special mention to Klaus, Toni, Tom and delivery driver Sam who always look after us and t... See more

Rated 5 out of 5 stars

AVS supplied premium grade sawn Oak for me to make a pergola to my technical drawings. They machined the components accurately and it made it easy for me to assemble. The whole process from consult... See more

Rated 5 out of 5 stars

What a great find, did the sleepers that we needed and they didn't have a ridiculously high delivery charge. Delivered first thing on the day specified, they did ask if I wanted them the day before... See more


Company details

  1. Fence Supply Store
  2. Garden Building Supplier
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paving Materials Supplier
  6. Railroad Ties Supplier

Written by the company

At AVS Fencing & Landscaping Supplies we've been providing our customers with an excellent personal service since 1993. Whether you're in the trade or embarking on a DIY project, we have the supplies and advice you need to get the job done, with expert staff in our 12 local branches and our own friendly delivery drivers.


Contact info


4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,269)

409 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointed with AVS.

Topsoil supplied for our garden project contained numerous shards of glass of different sizes and appears to have been contaminated. The soil was used in sleeper beds and spread across our lawn before grass seeding, resulting in established plants and trees dying and further costs to repair the damage.
I initially contacted AVS multiple times by email and received no response. After eventually managing to speak to someone by phone, I was then told they would not discuss the matter with me because I was not the original account holder and did not have authority.
The contractor who placed the order has now formally authorised AVS to deal with me directly, and I have since submitted a formal complaint requesting reimbursement for the losses caused by the contaminated soil.
Very poor customer service and extremely concerning quality control given that glass was present throughout soil supplied for a family garden.

9 March 2026
Unprompted review
AVS Fencing & Landscaping Supplies logo

Reply from AVS Fencing & Landscaping Supplies

Thanks you for taking the time to bring this to our attention. Please email sales@avsfencing.co.uk with more details so that we can fully investigate your complaint and respond accordingly.

Rated 5 out of 5 stars

Great Service - Thank you

I just wanted to write and say a huge thank you to the Henfield AVS team for your help and assistance with my recent orders.
Aside from the excellent customer service - always with a “smile” at the desk, to the on time deliveries, and great prices, everything went very smoothly.
Unfortunately today there are not many companies like yours now, that take the trouble to help their customers or appreciate their custom.

26 May 2026
Unprompted review

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