Avast Reviews 43,273

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 6,712 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness in preventing viruses and maintaining computer safety, often highlighting its reliability over many years of use. Many find the software easy to install and user-friendly, appreciating its intuitive interface and quick operation. The service is frequently described as excellent, with consumers noting the value and the genuinely useful updates provided. However, some customers expressed dissatisfaction with the subscription model, citing issues with unwanted renewals and frequent attempts to upsell additional products. A few other people also felt that the product lacked certain features they expected to be included, or that it was not suitable for specific operating systems or email protocols.

What people talk about most

Product

People report positive experiences with product, often praising its effectiveness in detecting viruses and... See more

User experience

Customers had positive experiences with user experience, often praising the ease of use, installation, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing the product portfolio as great and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and confidence in the... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some finding the price excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the product works well and is worth my 4 star rating (always room for improvement) I would like to see a discount for a package of 3 or more products with 1 - 3 years (as now) similarly disco... See more

Rated 4 out of 5 stars

Avast Techies are constantly improving security programs. Easily contacted and helpful when glitches arise, which is not often. Sometimes a little enthusiastic with sales but that's not a problem. Goo... See more

Rated 4 out of 5 stars

Not being a techno buff all I can say is my laptop seems to run smoothly and I assume this is from the protection offered by Avast

Rated 5 out of 5 stars

Avast stays on top of how foul minds are trying to steal and destroy. Only criticism is that with disk cleanup/optimization there was no way to choose what programs need to stay active. On their list... See more


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43K reviews

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Rated 2 out of 5 stars

Not Easily Canceled

Although the program helps you delete files it also takes up almost 300MB of space!
When I decided to cancel it, I found out that there is NO drop down menu to cancel it. I also found out that unsubscribing does NOT cancel the subscription which you must pay for at once and not monthly.
I spent over a half hour trying to find out "where" I was being billed from and to find a phone number to call and speak to someone, and when I did, the person on the other end continually tried to give me reasons to keep and upgrade the subscription that I wanted to cancel! So, I want to warn you of this if you consider them for virus protection. I also did not find them helpful to protect me from this either.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

I have had Avast for many years now

I have had Avast for many years now, and the experience is very positive. It's reliable and detects malaware when it is the case. So I feel quite confident about surfing the net because I know that Avast will take care of everything

25 May 2026
Unprompted review
Rated 2 out of 5 stars

Unethical company

Avast as a product works to detect viruses and malware, however they are ready vultures that no matter what version you buy they always tell you you need to buy additional packages for additional protection. It is a bait and switch, I bought their premium version and they instantly wanted me to spend a lot more money on additional protections. They badger you at every turn to spend more money as if what you bought is trash and totally inadequate. When my subscription runs out I will find another company that will not continually use high pressure sales tactics. They are a bunch of gready vultures.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Avast stays on top of how foul minds…

Avast stays on top of how foul minds are trying to steal and destroy. Only criticism is that with disk cleanup/optimization there was no way to choose what programs need to stay active. On their list of what was going to be limited was the program that is the only reason I have this computer, couldn't see any way to pick and choose what would be on the list.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

It was great because I always…

It was great because I always interested in sending feedbacks, and have much ideas when answering several questions, it makes me thinks a lot so that I must understand what I'm writing. Therefore Avast is the best in securing my computer so that I can still use it for another three years roughly. Thank you for your cooperation by helping me out on my pc.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless tech support

Absolutely useless tech support. In the Philippines
because everyone is employed in the US. Avast Premium Security is "damaged or incomplete" on Mac and normally you would uninstall it and reinstall. However the Uninstall process says Avast Premium Security is not installed. So I can't uninstall it but I can't use it because it is corrupt. No help, wanted to set up a solution via email with the product support team which evidently is different than Tech Support. Had already spent an hour online trying to find a solution on their website before calling and spending another 20 minutes getting nowhere. Generally a great product on Mac and iPhone for this and VPN but not so much now.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Took money 118.69 dollars from the…

Took money 118.69 dollars from the account without notifying even though I was not using them. I have already cancelled the subscription or renewal after purchasing it for one year, but they charged me regardless. Buyers be aware, the product is ok but they will charge you double or triple without any notification.

23 May 2026
Unprompted review

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