Avant Homes Reviews 

Louise was so kind and patient with us today, she explained things so calmly to us and answered all my many questions. Really fab experience🩷

Called in to the Seely Fields development without an appointment and Ruby was extremely helpful and knowledgeable about the site and showed us around a couple of plots.

Went to look at earls park and was helped by Louise. She is absolutely fantastic, a real credit to the company.
Nothing too much bother she was so helpful and patient and very knowledgeable. Absolutely faultless

Louise at Earls Park went above and beyond to assist me with my house enquiries and even gave me a tour of one of the show houses available just so I can have an idea and feel of both quality of the houses and living in one. Traditional customer service with a smile and extra touch you don't get nowadays.

Louise was so informative and helpful we felt really supported in our decision making

If I could give less than 1 star to write a review I would. Shocking build standard and customer service. After moving in it took 9 months and countless visits to replace my front door. Water ingress was so bad they eventually had to replace the floor too. Fast forward to this year and my home has been destroyed by sewage water. Reported to them 9 weeks ago and only thanks to my insurance has my 2 year old property been stripped out and sanitized. Complaint closed saying it was wipes & owner negligence without any actual inspection or visits from them. I have had to have an independent cctv drainage inspection to demonstrate poor workmanship including dip in pipes, ragged ended joins in the pvc pipework to name a couple noted in the report. Now trying to escalate through NHBC as avant failing to take responsibility for their poor construction all while I live in a house unfit for human habitat with exposed concrete floors and a direct health hazard.

Great customer service, really friendly and helpful! Laura at Smithywood Gate is always willing to help out and answer questions to make sure we have everything we need when purchasing our Avant home.

Excellent customer service .

I’ve always found Keiran Wilmot helpful, honest to customer and readily available whenever we need him. He always ensures all our queries are answered in timely manner. He was the reason we purchased in this area and decided to go with builder. We can see he was honest in his commitments and any queries he answered. He is really an asset. Thanks Keiran

They are scamming people. Do not trust them. I bought a new home from them and I found 500+issues after snagging. They did not resolve these issues even after one year. Legal proceedings are ongoing now. I escalated my driveway issue a year ago(plot 87 shann lane project Keighley) yet they failed to resolve it. Complained to new home ombudsman service last week. So depressing experience. Don’t fall for this builders.

Our experience with Avant has been a good one. We have been in our new house for a year now and Kieran in the sales office has been a great neighbour. Nothing has been too much trouble when we have asked for advice. Kieran’s after sales service has even extended to putting our bins in and out for us when we’ve been on holiday! Tim & Donna

Meghan was cheerful and informative and always ready to help us with our queries.

Very polite and efficient

(Rosyth) Vivienne in the sales office is 10/10 and was brilliant with us from start to finish, however I have to say that the aftercare specifically for our garden which was an incentive has been atrocious. Took 6+ weeks to get our garden chips for the most part sorted and we’re still pushing for new grass due to the awful state of the grass provided when we got our keys with it being dead in corners, and replacement strips also with dead patches. Would highly recommend avoiding getting your lawn from Avant as it has been a waste of a summer for our kids who were excited to move into their new house and play in their garden.

We visited Stewart Quarter in Rosyth back in October last year & had the pleasure of meeting Vivienne Cazaly.
We only went for a look.
We have been in our new property since 29th June. Vivienne has been amazing from start to finish. We built up such a lovely relationship with her, she has been like a family member.
Even now after moving in we still stop by for a chat & catch up when she not to busy. Thank you again Vivienne for everything. Anne, Robert & Brodie

Popped into the show homes and Kornelija was brilliant. Very knowledgeable about the houses and the development. She gave lots of good advice of the process too.

The sales staff were so lovely and attentive! The process was smooth and every question was answered with speed and precision! Going into the move in date, our liaison member was attentive and every snag was dealt quickly and in a timely matter

We've been visiting a few of the show homes in the East Midlands this weekend and have found all sales staff extremely helpful and friendly. Whilst we won't be purchasing locally (but explained the purpose for our visits), we think we may have found the type and style of property we would highly consider when we are ready to move. Thanks to Louise, Rosie (?), and Julia.

We couldn't be happier with the service Darren provided. He was brilliant from start to finish, sorting out the issues in our new Avant Homes property efficiently and professionally.

Darren was friendly, knowledgeable, and took the time to explain everything he was doing. Nothing was too much trouble, and he made sure every issue was resolved to a high standard before leaving. It's reassuring to have someone so reliable and committed to doing a great job.

A real credit to Avant Homes. Thank you, Darren, for your brilliant work; we really appreciate it!