Autotrader Reviews 

Every message I received about buying my vehicle was a scam! I couldn't even leave a bad review on their website, said it couldn't post. Please be careful about listening on this site, you don't want to have your identity stolen.

For 49 dollars I got nothing but scam offers and 1 low ball offer from Auto Trader. This used to be a good site but it is nothing but a place for scammers. I only have my ad up for less than a week. I will never use this site again!

Worst experience. App glitchy and slow to load. Most messages were spam. The ones that appeared legitimate lowballed their offers.

All fraudulent inquiries... No legit buyers.... Total waste of time and money... If you think Craigslist is bad, Autotrader will prove it's worse... Block buyer option either doesn't work or allows same name fraudulent accounts... 0 stars... :(

Full of scammers. Zero proactive measures in place to handle the amount of fraudulent accounts. Will never use this platform again.

The process is a little confusing for a firstimer. The process is long, but safe and thorough.

Letting me know how the process works and keeping me informed at every step.

The Autotrader website is completely filled with fraud. I had about a dozen people contact me about my listing, but every single one was fraud. They all gave me their phone number and couldn’t tell me what vehicle they were looking at, wanted to have me buy a car report from their website and promised to send me a check and arrange for their movers to pick up the car. The website is useless and I can’t imagine how many people have been taken by Autotrader allowing this activity. Don’t waste your time or money on this site.

I can't believe this is supposedly the best site for a private vehicle sale.

I paod for an ad, and since Autotrader and KBB are the same, and people usually go to KBB to check values, I listed my car at the estimated value - up to $5100.

Then I saw within my ad manager, that autotrader said I was substantially undervaluing my car. The recommended price was $6,300. Huh. Ok, if the market is that high, I dont want to leave it on the table. I updated the listing price.

Today, I check the ad again and now the recommended sell price is $6,900. Wtf?

Why are is the recommended sell price wildly different than your own car valuator?

On top of this issue, I have been getting multiple emails a day telling me I have "unread messages from buyers" even though I've read through them all - 12 messages so far, 10 of which being scammers. Nice ratio.

I call in to "support" which is an Indian guy introducing himself as Adam. He says the unread messages reminders is a known issue and theyre working on it. Then he tells me the reason the suggested sell price is exorbitant and changes daily is because it's showing "what its been sold for including dealers." This suggested sell price is literally in my ad I paid for as a private seller. He admitted this made no sense and had lead to weeks of me getting no offers and said he's "pass it on to the team."

Is this really the best service available? What a shame.

All the people who helped with this transaction were very knowledgeable and helpful

Thank you for making the process very easy

Smooth, fast and convenient

It was great to use and safe. Need to get paid now!

The process was safe and easy, but mostly because the seller was gem to deal with. Genuine gentleman with an excellent car.

From the beginning to the end of buying the vehicle was extremely pleasant this is the best way to purchase a vehicle

Some hiccups with paperwork but over all good.

FANTASTIC!!! No reason not to use that service :) It takes all of the risk out of the equation. The seller sends the funds to Autotrader. Once the funds have been confirmed and you do the tasks required, the funds are released. I ended up selling my car to someone who wanted it shipped. SUPER EASY PROCESS. I can't say enough goods things about and I'm not paid to say this!!

It was nice to have a real person to talk with regarding the process.

My issue is trying to sell your car on the site. There are a lot of scammers that make fake offers. There is very little to prevent this behavior. One scammer was shut down on the site only to pop up again a few days later and make another scam offer.
The company would not provide a refund. Facebook Marketplace works a lot better.

Having a phone number to a live person was wonderful. Person was personable, patient and laughed with me. Repeated herself genuinely when asked to repeat.

Super streamlined, helps avoid any scam behavior and verifies payment. Very easy process overall and has step by step checklists to follow the entire way.