Whole transaction was smooth. Staff was friendly and quick in communication. The car was clean and quite new. In comparisson to other car rentals in the area where you'd always have to defend yourself... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything went smoothly as described in e-mails when booking. We were picked up at the airport and brought to Automania shop. As I sent document copies before arrival, administration took only 5 minu... See more
Company replied
Everything went perfectly from start to finish! 😊 The service was excellent, the staff were super friendly and helpful, and the whole rental process was smooth and hassle-free. The car was great an... See more
Company replied
I had a great experience with this rental company. Everything went smoothly from start to finish, and the whole process was quick and hassle-free. The staff were very friendly, professional, and alway... See more
Company replied
Company details
About Automania
Written by the company
Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia
Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.
La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.
Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
Siamo orgogliosi di offrire un’esperienza senza stress, con:
Scegli Automania per un noleggio che fa davvero la differenza!
Prenota Subito
Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.
La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.
Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
- Utilitarie per la città
- SUV per viaggi più lunghi
- Van a 7 e 9 posti
- Veicoli commerciali
- E-bike
- Gommoni
Siamo orgogliosi di offrire un’esperienza senza stress, con:
- Procedure semplici
- Tariffe vantaggiose e trasparenti
- Un’assistenza clienti sempre pronta a supportarvi
Scegli Automania per un noleggio che fa davvero la differenza!
-
Economico
-
Affidabile
-
Sul territorio italiano
-
Noleggio anche senza carta di credito
-
Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)
Prenota Subito
Il Tuo viaggio, la Nostra missione
Written by the company
- Autonoleggio su misura per ogni esigenza
- Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
- Prenotazioni facili e servizio clienti d'eccellenza
- Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
- Convenienza e trasparenza senza compromessi
- Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.
Sicurezza e fiducia al primo posto
Ti garantiamo trasparenza, qualità e supporto costante.
Dettagli
- Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
- Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
- Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
- Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.
Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.
Scopri di più
Seguici sui nostri canali social per rimanere aggiornato su offerte, novità e consigli di viaggio:
Contact info
Via Oliveri Mandalà Emanuele, 23, 90146, Palermo, Italy
- +39 0916785676
- info@automaniasrl.com
- www.automaniasrl.com
Noleggia anche senza carta di credito
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was fine
Car was clean and in good condition, pick-up and drop of from/to the airport war easy. Reasonable price. We would recommend to book your car there!
24 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
Top everything was very fine
17 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.
Great car, nice experience
The car was clean, and practically new, with less than 10,000 km on board. Driving a Fiat Panda along the remote roads of Tuscany was indeed a unique experience. The pick-up and drop-off process was quick, and the deposit funds were released the very next day.
6 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
auto check in was verry good
20 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.
It was very comfortable
It was very fast. Wonderful car selection. I rented small Toyota with automatic transmutation at the price of mechanical. I would recommend it indeed. For better business expansion the company could anchoring clients by loyal club card. Thanks a lot. I enjoyed.
23 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!
Reply from Automania
Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!
Reply from Automania
Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!
Stefano was amazing
Stefano was amazing! I really recommend renting a car here ! They’re nice and it made our holidays so much easier !
22 August 2026
Reply from Automania
Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!
The car was okay
The car was okay, nice people at the office. A bit dissapointing was the lack of a parking card for the blue zones in the cities. And that there wasn’t any windshield washer fluid for the windows in the car!
22 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
Everything was well organized and the…
Everything was well organized and the return was quick and without any problems!
15 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
Reply from Automania
Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!
scam artists
Bought a car that supposedly had a full NCT. They had paid off a tester in the Arklow centre to pass a car, then gave it to a staff member there to sell as a third-party sale, and there was no chance this car passed any test.
Reponse:
The name of this company is on the NCT cert as the owner of the vehicle and that the test centre is Arklow. I fully believe they paid off an inspector to pass the vehicle. I have contacted NCTs and the Gardí to investigate
21 August 2026
Unprompted review
Reply from Automania
Dear Customer,
Thank you for your review. However, we believe there may be some confusion regarding the business you are referring to.
We are a car rental company based in Italy, and we operate exclusively in Italy. We do not conduct business or provide services in Ireland or anywhere outside Italy.
We have no connection whatsoever with the business, testing centre, or individuals mentioned in your review in Arklow, Ireland. It appears that your review may have been posted on the wrong business profile.
We kindly ask you to verify that you have posted your review on the correct business profile. If you have any questions or concerns regarding our car rental services in Italy, please feel free to contact us directly.
Kind regards,
Good cars
Transfer from the airport and later back to the airport was perfect.
the car was in good shape and we have nothing to complain! Next time we defently come back
14 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
Both batteries from E Bikes died on us…
Both batteries from E Bikes died on us as we were driving back from Palermo to Mondello even though they were 90% full on one bike and 100% on the other before we started driving to Palermo. We had to drive manually 9 kilometers back. Nobody informed us about the bike's reach.
14 August 2026
Reply from Automania
Dear Customer,
Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced during your ride back from Palermo to Mondello.
We would like to clarify that the batteries of our e-bikes do not have a fixed number of hours of use or a guaranteed range, as the battery consumption depends on several factors, including the level of assistance selected, how much the motor is used, the route and terrain, and the rider’s pedaling.
It is also important to note that continuing to pedal helps reduce battery consumption and, depending on the system and riding conditions, can contribute to maintaining or recovering some battery charge.
We always recommend using the electric assistance appropriately and monitoring the battery level throughout the ride, especially on longer journeys. We’re sorry if this information was not sufficiently explained to you at the time of rental, and we appreciate your feedback.
Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.
Unexplained €295 charge after returning the car
Unfortunately, our overall experience with Automania has turned into a very disappointing one.
The rental itself and the return of the car were initially fine. The vehicle was returned with a full tank, and according to the final rental documents, the amount due was €0.00.
However, after the €700 security deposit was apparently released, we suddenly noticed a separate charge of €295 on the credit card — without any clear explanation, invoice, or information at the time of return.
What makes this especially frustrating is that this additional amount is extremely high compared with what we actually paid for the rental itself. We are not refusing to pay legitimate costs, but we do expect such a significant charge to be clearly explained and documented.
We contacted the company through CHECK24 three days ago and the case is still being processed, with no clarification so far.
At this point, we are leaving a 1-star review mainly because we simply want someone to look into this properly and explain what the €295 charge is for. If there is a reasonable explanation and the matter is resolved fairly, we will of course be happy to update this review.
For now, however, an unexplained charge of this size after an otherwise normal vehicle return is simply not acceptable.
14 August 2026
Reply from Automania
Dear Customer,
We’re sorry to hear about your recent experience. Our team is thoroughly trained in delivering attentive and professional service, and we strive to ensure every interaction is clear, smooth, and satisfactory.
At the time of vehicle pick-up, it is the customer’s responsibility to carefully inspect the car and ensure that any existing damages are properly recorded in the check-out document. This step is essential to avoid any misunderstandings upon return.
If any damage is identified during the subsequent inspection the damages are then assessed by the partner body shops we work with. Once the repair estimate is received, Automania will proceed with charging the corresponding amount.
The customer is always informed in a transparent manner regarding the cost and the charge for any detected damages.
Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.
Good and uncomplicated service for pick up and drop off
The didn‘t try to force us to get another expensive insurance since we aleady got one by booking via check24.
Also the drop off was easy and quick. The car was also modern.
Would choose them again.
21 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!
Smooth, Professional & Stress-Free Car Rental Experience in Sicily
Excellent experience from start to finish. We were pleasantly surprised to receive an almost-new hybrid Peugeot 3008, complete with three booster seats for our children. The car was modern, comfortable, and very fuel-efficient.
Due to an unexpected eruption of Mount Etna, our flight was diverted to Palermo instead of Catania. The company was very understanding and kindly waived the additional fee for our late-night pickup, which we greatly appreciated.
The staff were polite, professional, and efficient. It took only about 20 minutes to collect the car and less than 15 minutes to return it.
Overall, we had a smooth and very positive experience. We would definitely recommend this company to anyone renting a car in Catania or visiting Sicily.
20 August 2026
Reply from Automania
Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.