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Automania Reviews 

8,596
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,604 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team members for being exceptionally friendly and helpful, ensuring that the entire vehicle rental procedure remains fast, efficient, and completely smooth. Many consumers also highlight that the provided automobiles are exceptionally clean, modern, and maintained in excellent condition for safe and comfortable road trips. Though some reviewers encountered older, heavily used vehicles that lacked basic modern features and struggled significantly on steep hills. Additionally, a small group of people mentioned occasional instances where cars required maintenance attention, cleanliness upkeep, or arrived with minor surface blemishes.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with pick-up... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction regarding clean, nearly... See more

Quality

Consumers find quality to be positive, frequently describing vehicles as clean, comfortable, and... See more

Location

Users describe ambiguous interactions with location, as opinions are divided regarding convenience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole transaction was smooth. Staff was friendly and quick in communication. The car was clean and quite new. In comparisson to other car rentals in the area where you'd always have to defend yourself... See more

Company replied

Rated 5 out of 5 stars

Everything went smoothly as described in e-mails when booking. We were picked up at the airport and brought to Automania shop. As I sent document copies before arrival, administration took only 5 minu... See more

Company replied

Rated 5 out of 5 stars

Everything went perfectly from start to finish! 😊 The service was excellent, the staff were super friendly and helpful, and the whole rental process was smooth and hassle-free. The car was great an... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this rental company. Everything went smoothly from start to finish, and the whole process was quick and hassle-free. The staff were very friendly, professional, and alway... See more

Company replied


Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Boat Rental Service
  4. Scooter Rental Service
  5. Van Rental Agency

About Automania

Written by the company

Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia

Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.

La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.

Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
  • Utilitarie per la città
  • SUV per viaggi più lunghi
  • Van a 7 e 9 posti
  • Veicoli commerciali
  • E-bike
  • Gommoni

Siamo orgogliosi di offrire un’esperienza senza stress, con:
  • Procedure semplici
  • Tariffe vantaggiose e trasparenti
  • Un’assistenza clienti sempre pronta a supportarvi

Scegli Automania per un noleggio che fa davvero la differenza!

  • Economico Economico
  • Affidabile Affidabile
  • Sul territorio italiano Sul territorio italiano
  • Noleggio senza carta di credito Noleggio anche senza carta di credito
  • Ampia flotta veicoli Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)

Clicca qui Prenota Subito

Il Tuo viaggio, la Nostra missione

Written by the company

Autonoleggio su misura per ogni esigenza
Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
Prenotazioni facili e servizio clienti d'eccellenza
Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
Convenienza e trasparenza senza compromessi
Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.

Sicurezza e fiducia al primo posto

Ti garantiamo trasparenza, qualità e supporto costante.

Dettagli

  • Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
  • Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
  • Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
  • Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.

Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.


Scopri di più

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Contact info

Promotion box for Automania

Noleggia anche senza carta di credito

Semplice e sicuro con la Nostra Kasko Platinum: Vieni a scoprirla!

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(8,596)

4,933 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sempre la grande efficienza del…

Sempre la grande efficienza del personale, la serietà e la disponibilità

26 August 2026
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Reply from Automania

Gentile cliente,
grazie per la sua recensione! Siamo lieti di sapere che la sua esperienza è stata così positiva. Siamo particolarmente lieti che abbiate apprezzato la cordialità del personale. Ci impegniamo sempre a fornire un servizio clienti eccellente e siamo lieti di essere riusciti a superare le vostre aspettative. Ci auguriamo di rivedervi presto!

Rated 5 out of 5 stars

Everything went so fast and easy

Everything went so fast and easy, they were nice too

26 August 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

The people were great to work with

The people were great to work with. The car was brand new and a pleasure to drive.

19 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

All good

I recommend Automania

19 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

First time renting a car

First time renting a car, and could not recommend automainia any more. Quick and easy communication from the airport, included a free shuttle to the shop. Ended up with a very nice lancia which made our travelling very smooth and comfortable. So overall a 10/10 experience.

19 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 4 out of 5 stars

The experience was good overall

The experience was good overall, except that I would have appreciated a better communication when I sent a picture of a warning sign in the car nobody replied and I was a bit stressed the first days.
On the other hand I dropped an Airpods case in the van and they found it and brought it to me at departures.

18 August 2026
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Reply from Automania

Dear Customer,

Thank you very much for your kind review and for choosing Automania. We’re pleased to hear that you had a good overall experience with us.

We sincerely apologize for the lack of communication when you sent us the picture of the warning light. We completely understand how receiving a warning on the dashboard, especially at the beginning of your rental, could be stressful, and we’re sorry that you did not receive a prompt response. We will take your feedback seriously and work to improve our communication and response times.

We’re also very happy that we were able to find your AirPods case and return it to you before your departure! Our team is always happy to help whenever possible.

Thank you again for your feedback. We hope to have the pleasure of welcoming you back to Automania in the future and providing you with an even better experience.

Kind regards,

Rated 5 out of 5 stars

Everything was great!!

Everything was great!!! Very good service

19 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

A safe and solid choice

The service and customer care are top-notch.
Everything you expect is delivered to you on a silver platter.
Thank you and best regards.

19 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Everything went perfectly from start to…

Everything went perfectly from start to finish! 😊 The service was excellent, the staff were super friendly and helpful, and the whole rental process was smooth and hassle-free. The car was great and everything was exactly as it should be.

We would definitely choose this rental company again on our next trip to Sicily. Highly recommended! 🇮🇹🚗

9 November 2025
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Best car rental experience!

The easiest and most pleasant car rental I’ve ever had! Great customer service at the desk, there was no upselling at all. The car was great value and in pristine condition. Quick pick up and drop off. I’ve rented a lot of cars in a lot of countries, and this was by far the best experience - highly recommend!

21 August 2026
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 2 out of 5 stars

My big problem and made me extremely…

My big problem and made me extremely disappointed is that I specifically asked for an automatic car. I asked minimum 5 times at the desk to make sure that I had an automatic and was always assured that it was an automatic. I paid for an automatic. I went to pick up the car and it was a peugeot 2008 manual. I asked for it to be replaced and there wasn’t any available. I have an injury in my left leg and can’t drive a manual car. I called your office and asked what I could do. I was told that someone else can drive instead. Fortunately there was my husband with me and he drove instead but I travel very often alone. I don’t know what I would have done if I was alone. A big disappointment. I had booked the car months before to make sure I had an automatic car. All I was told that it is easy to drive a manual car. I know how to drive a manual car but because of my leg it is not safe for me. It was certainly not an upgrade. It was only a huge problem that could have ruined my holiday.

22 August 2026
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Reply from Automania

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear that you were disappointed with your rental experience.

We would, however, like to clarify the circumstances regarding the vehicle provided. Your reservation was for an automatic Opel Corsa, but at the time of collection, we provided you with an upgrade to a Jeep Renegade. In accordance with our Terms and Conditions, when the reserved category is not available, we may provide a vehicle from a higher category at no additional cost.

We understand that the transmission type was particularly important to you. However, we would also like to point out that no additional driver was added to the rental agreement, and our staff were not informed that another person would be driving the vehicle.

As clearly stated in our Terms and Conditions, only drivers who are registered and included in the rental agreement are authorised to drive the vehicle. Therefore, regardless of the circumstances, another person cannot drive the rental vehicle unless they have been officially added to the contract and meet all the rental requirements.

We regret that the vehicle provided did not meet your expectations and appreciate your feedback. We always aim to provide our customers with a suitable vehicle and to follow the conditions of each reservation.

Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.

Kind regards,

Rated 5 out of 5 stars

Fantastic service

Fantastic service, new cars. I highly recommend

25 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 1 out of 5 stars

Bad experience

Booked for opel zafira or similar, recieved a base model no equipment (not even a radio screen) Dacia Sandero, which didn’t get the right maitance and the dash light was on since the moment they gave me the keys. Tire pressure light came on not even 20km in, checked pressure, they were allright, so the tire presure meter was broken, meaning that they knew that and the light error was being removed each time with an OBD.

The car was booked in a third party website, they had all the info but still they tried to scam me saying that I had to play much more, that second driver wasn’t included… among other things.

I don’t recomend them, you won’t get the car you booked for, not even close.

24 August 2026
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Reply from Automania

Dear Customer,

Thank you for sharing your feedback.

We would like to clarify that, as stated in the booking conditions, we guarantee the vehicle category reserved, not a specific make or model. The booking was made for an Opel Corsa or similar, and the vehicle provided was within the category reserved.

Vehicles are assigned according to availability at the time of collection, and a different make or model within the same category may therefore be provided.

Regarding the other points mentioned in your review, we are sorry that you were dissatisfied with your experience. However, we do not agree with the suggestion that we intended to mislead or “scam” you. Any additional charges or optional services are explained according to the terms and conditions of the rental.

Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.

Kind regards,

Rated 5 out of 5 stars

Everything was perfect!

Everything was Perfect!

16 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 4 out of 5 stars

Friendly check in and check out but car was damaged when I collected it.

Friendly check in and check out. My car had a damaged headlight which I later discovered vibrated violently at night meaning the light flickered. I don't think this is legal and it should have been repaired before hiring.

24 August 2026
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Reply from Automania

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our check-in and check-out service friendly.

We’re very sorry to hear about the issue with the headlight. We take the safety and condition of our vehicles very seriously, and we regret that this problem was not identified and resolved before your rental. We understand how concerning it must have been to experience the light flickering while driving at night.

We appreciate you bringing this to our attention, and we will make sure the vehicle is thoroughly inspected and the issue addressed. Thank you again for your feedback, as it helps us improve our service.

Kind regards,

Rated 4 out of 5 stars

good car for a competitive price

good communication, even in case of a car accident. quick pick-up and return of the car. only one negative feedback - withdrawal of additional EUR 500 from my account after the car accident (despite the fact that the accident was caused by another driver). reimbursed by the insurer, but anyway

31 July 2026
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Reply from Automania

Dear Customer,

Thank you for your positive feedback regarding our communication, as well as the quick pick-up and return process. We’re glad we were able to assist you efficiently, even in the unfortunate situation of the accident.

Regarding the additional €500 charge, we would like to clarify that all applicable costs and conditions are clearly explained in our Terms and Conditions, which the customer accepts at the time of rental.

We understand that having to pay this amount initially can be frustrating, especially when the accident was caused by another driver. However, these charges are part of the agreed rental conditions and, as you mentioned, the amount was subsequently reimbursed by your insurer.

Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.Kind regards,

Rated 5 out of 5 stars

Very friendly

Quickly delivery. Very friendly.
New car, almost 0 km.

24 August 2026
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 1 out of 5 stars

Avoid

Avoid. Vehicle with 49,900 km, fitted with advertising decals on the sides and in poor mechanical condition.

17 August 2026
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Reply from Automania

Dear Customer,
We’re sorry that this happened and appreciate you bringing it to our attention.
All our vehicles are constantly updated and inspected as Automania is committed to make every experience trasparent and efficient.
Automania ensures the same category you booked, not specific model as per our Terms and Conditions.
Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.

Rated 5 out of 5 stars

Everything was fine

Car was clean and in good condition, pick-up and drop of from/to the airport war easy. Reasonable price. We would recommend to book your car there!

24 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

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