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Automania Reviews 

7,883
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,611 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, friendly, and helpful staff, highlighting their efficient service and well-organized shuttle transfers for quick pick-up and drop-off. Many reviewers consistently find the cars to be in excellent, clean, and well-maintained condition, contributing to a smooth and enjoyable overall experience. However, some customers noted concerns regarding vehicle condition, citing issues like dirty interiors, significant scratches, dents, or mechanical problems. A few others also mentioned inefficient shuttle services, leading to waiting times, or unclear communication about the rental station's location.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency and professionalism of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the cars received,... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the cars were in excellent,... See more

Location

Customers had ambiguous experiences with location, with some finding the pickup location very convenient for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flawless experience from start to finish!I rented a car from this agency at Bari Airport (BRI) for a week-long road trip around Puglia, and I couldn't be happier. The desk was easy to find in the arri... See more

Company replied

Rated 4 out of 5 stars

Overall, the car was in good condition, but the child car seat was a huge disappointment. It was old, dirty, and torn. We rented the seat for our 5-month-old baby, but it was completely unsuitab... See more

Company replied

Rated 5 out of 5 stars

We were very happy with our rental from Automania. The car was reasonably priced, the pickup location was very convenient for the airport, the company offers on-line check-in which made picking up the... See more

Company replied

Rated 5 out of 5 stars

The car was in very good condition and the price was really correct. Automania's team membres are nice and they all speak english. We were extremely late for the return of the car (high risk to miss o... See more

Company replied


Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Boat Rental Service
  4. Scooter Rental Service
  5. Van Rental Agency

About Automania

Written by the company

Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia

Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.

La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.

Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
  • Utilitarie per la città
  • SUV per viaggi più lunghi
  • Van a 7 e 9 posti
  • Veicoli commerciali
  • E-bike
  • Gommoni

Siamo orgogliosi di offrire un’esperienza senza stress, con:
  • Procedure semplici
  • Tariffe vantaggiose e trasparenti
  • Un’assistenza clienti sempre pronta a supportarvi

Scegli Automania per un noleggio che fa davvero la differenza!

  • Economico Economico
  • Affidabile Affidabile
  • Sul territorio italiano Sul territorio italiano
  • Noleggio senza carta di credito Noleggio anche senza carta di credito
  • Ampia flotta veicoli Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)

Clicca qui Prenota Subito

Il Tuo viaggio, la Nostra missione

Written by the company

Autonoleggio su misura per ogni esigenza
Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
Prenotazioni facili e servizio clienti d'eccellenza
Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
Convenienza e trasparenza senza compromessi
Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.

Sicurezza e fiducia al primo posto

Ti garantiamo trasparenza, qualità e supporto costante.

Dettagli

  • Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
  • Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
  • Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
  • Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.

Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.


Scopri di più

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Contact info

Promotion box for Automania

Noleggia anche senza carta di credito

Semplice e sicuro con la Nostra Kasko Platinum: Vieni a scoprirla!

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(7,883)

4,697 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

Everythink from booking of the rent car…

Everythink from booking of the rent car across picking up untill car delivery was without any problems.
Car had a many dmages, but documented from Autoamnia and on my own photos too.
Nice staff.

19 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 4 out of 5 stars

Need to call for shuttle. Easy and smooth handling

Good and efficient handling when we arrived at the station.
No info, that we need to call for a pick up. That would be helpful as pre info.
Car return was very fast with prompt shuttle service to airport
Overall:
Recommended :-)

22 July 2026
Automania logo

Reply from Automania

Dear Customer,

Thank you very much for your kind review and recommendation!

We're delighted to hear that you were happy with our service and that both the pick-up and return processes went smoothly.

Regarding the airport pick-up, we'd like to mention that all the necessary information, including our phone number, meeting point, and pick-up instructions, is always provided on the rental voucher sent at the time of booking.

We hope to welcome you again on your next trip!

Rated 5 out of 5 stars

Quick car pickup and return

Quick car pickup and return, deposit unlocked on the next day.

Right at the airport

24 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 4 out of 5 stars

Easy process, but car and location of rental station to be improved

Easy Pickup and Return process. However, rental station far away from airport airport even though they stated to be inside the Terminal. Staff friendly. Car not very clean but ok.

21 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that the reception staff were kind and helpful. We hope your experience with us was enjoyable and look forward to seeing you again soon.

Rated 5 out of 5 stars

Awesome customer service and experience

Awesome customer service and experience

29 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

All perfect

28 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

It was a very smooth cooperation

It was a very smooth cooperation. We were picked up quickly, and we received a brand new, well-maintained car. The rental agreement along with the car photos was sent directly to our email. The return process was just as efficient—after the vehicle inspection, the security deposit was released immediately. I highly recommend them!

28 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

everything was great

everything was great. fine car, fine space and nice to drive..

14 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Great service.

Great service.
Next time I’ll need to rent a car in Pisa I’ll book it to Automania.
I recommend for sure!!!
No doubts.

21 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Nice experience with Automania Fumicino

Free shuttle from/to the airport, easy pick-up, everything went smoothly, we got even better car than we booked.

25 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

Very good

Nice experience, very nice people at the Office.

27 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Recommended 5/5 stars

Good car as booked, fastest check-in and return in my history.
Can only recommend!

28 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Very easy

Ease of collection. Friendliness. unlike many rental companies who make life stressful

28 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Fast

Fast, professional, and friendly service. We were assisted by Pietro—cheers! Excellent car rental terms: a competitive price and a reasonable security deposit. The return process was just as smooth—done in five minutes. The rental location is excellent. Highly recommended!

19 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Very happy with all the service…

Very happy with all the service provided.
Friendly and professional staff
Strongly raccomanded

27 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Evening pickup went smoothly

Evening pickup went smoothly, and returning the car was quick too. Excellent service.

20 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your excellent review.
We’re really pleased to hear that everything went smoothly and that you were satisfied with our service. It’s always our goal to provide a fast, easy, and pleasant rental experience, and we’re happy we met your expectations.
We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Everything ok

Everything ok

18 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Automania in neapel war alles Super

Automania in neapel war alles Super. !

19 July 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

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