The technician was great, arrived on time, friendly and efficient. Worked well, windscreen changed in an hour, glass cleaned etc. Booking was different, a constant push for upselling extras, 3 or 4... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I feel that Autoglass really care about their customers, we aren't just a number. This is evident in the time taken to communicate before, during and after the service provided. The Booking process wa... See more
Stress free Insurance claim for a cracked windscreen. All online which took minutes. I booked the time and date that best fit me then had great communication from the team of 2 who replaced my screen... See more
The whole job of reporting my windscreen damage, replacing my windscreen and paying the insurance excess was made simple. Booking a day & time on-line was easy. Being able to choose it to be done on m... See more
Company details
Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
4.5
Excellent
150K reviews
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I’ve just told you
22 August 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Amazing service by auto glass
Technicians were great, arrived on time and very polite and curtious.
Done the job in record time and left my van very clean and tidy.
Was a great experience
22 August 2026
Very efficient service
22 August 2026
Very friendly and efficient staff
22 August 2026
Having the stone chip repaired
Having the stone chip repaired within 3 hours of it happening is just amazing.
This left could have developed into a long cracked windscreen requiring a complete new screen
22 August 2026
Stacey was fantastic
Stacey, who did my replacement, was fantastic. She let me know when she would arrive and gave updates on how close she was to my house. She was friendly and very reassuring. I had to go out while she was doing the repair, so she got on with it then posted my keys through my door and rang me to let me know it was all done. She got the job done quickly and well, and I am really happy. Stacey is a real asset and great ambassador to the company. 02712008
21 August 2026
Unprompted review
Great timekeeping
Great timekeeping, very friendly incredible Customer Service and Bethany was 100% professional
22 August 2026
Really good experience
Really good experience. The engineers arrived in the stated time window and then worked efficiently to leave me with what I believe is a very good replacement windscreen
21 August 2026
Ease of booking and good service.
21 August 2026
Fast, polite, efficient repair.
I contacted Autoglass on the day my windscreen was damaged. The technician arrived the following morning. Although it was raining, the technician carried out the repair beneath a canopy attached to his van. The technician was pleasant and polite. He carried out his work quietly and efficiently. Many thanks.
19 August 2026
Technician Liam stayed back after work…
Technician Liam stayed back after work to redo parts of the screen replacement that I was already happy with he went above and beyond to make me feel like a special customer well done Autoglass very impressed by the word done !!
21 August 2026
Very good service and no fuss or…
Very good service and no fuss or problems with the booking process
21 August 2026
Awful service left car in dangerous state
Awful, trim not fitted properly, scuttle not fitted properly, for some reason the brake fluid resivoir cap was removed, now I have contaminated brake fluid and no brakes, warentee calls go answered but not followed up.
My car has been left in a dangerous state and is going cost me money to repair, luckily we spotted the missing cap before the brakes failed and we had an accident
19 August 2026
Unprompted review
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
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