ATS Euromaster Reviews 

35,385
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent, efficient, and professional service they received. Many people praise the staff for being courteous, friendly, helpful, and knowledgeable, making interactions pleasant and appreciating the honest work. Reviewers frequently commend the great customer service and competitive, reasonable pricing. However, some customers also noted issues with customer service, citing unhelpful staff attitudes and an unwillingness to assist. A few other people felt the company sometimes failed to provide services due to broken equipment or being too busy, causing inconvenience. Additionally, some reviewers reported concerns about service quality, including incorrect diagnoses or work not being completed properly, such as wheel balancing.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting excellent service... See more

Price

Clients share positive opinions on price, with many reviewers finding prices competitive, fair, and... See more

Product

People report ambiguous experiences with product quality and service, with some customers praising efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have known the staff for many years, and every time I booked my car in for any maintenance, I had great service. Unfortunately, they are now gone!! The company ATS has gone and been replaced by ano... See more

Rated 5 out of 5 stars

The staff in Pembroke are always courteous, friendly and helpful. Prices are competitive and I always leave feeling confident that they have done a good job. I can't believe this branch is closing thi... See more

Rated 5 out of 5 stars

I understand that another great company is closing it's doors. Many thanks to all at ATS Euromaster for their great service. Always smiling and happy to go beyond the norm. Hopefully all the staff at... See more

Rated 5 out of 5 stars

As always- excellent service at Halesowen. Booked in for a slow puncture or maybe leaky valve. Everything explained and shown when the problem of a 6inch nail embedded on the outside part of the tyre... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(35,385)

5,518 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harry and Ali worked on my car today…

Harry and Ali worked on my car today and I couldn’t of asked for better service I highly recommend this garage and I will be using this garage for all my repairs they also have an MOT station which is at the back of age concern in town which I have also used and they are good there too service from both workshops

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant garage

Brilliant garage. I have been using this branch for a number of years. The guys r always so nice & very helpful. They never try to 'sell' me a service or product that I teally don't need. As a woman on my own I really value that & their kindness. They r as honest as the day is long. Thank you guys 😊 & long may u remain in business

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this garage. The place is clean, well-organised, and very welcoming. Their pricing is fair and transparent, which is always reassuring. The team is highly skilled and clearly takes pride in their work. They handled my vehicle with great care and attention, making sure everything was done properly. I would definitely recommend this garage to anyone looking for reliable and honest service.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I have known the staff for many years

I have known the staff for many years, and every time I booked my car in for any maintenance, I had great service.
Unfortunately, they are now gone!! The company ATS has gone and been replaced by another company, and all the old ATS staff have also gone. Oh well, it was great while it lasted. Good lck for the future where ever you are, especially the old manager.

11 December 2025
Rated 2 out of 5 stars

My car was booked in for a service

My car was booked in for a service
One of my tires has a pressure sensor fault
ATS were unable to replace it because their machine has been broken for some time
The attitude of a member of staff was blarzia because they had just found out they were all being made redundant
They advised me to take my car elsewhere for repair as any warranty would not be upheld

31 July 2025
Rated 1 out of 5 stars

Came here months ago and my car is still broken

Came here months ago and. I'm still trying to get my car fixed after they purposely broke my bonnet latch. They already messed me around saying the MOT guy was sick and I had to wait till next week. Then obviously dealing with the back log rang me within 30mins saying my bonnet cable was broke. My partner had just checked under the hood in the morning to make sure all was ok so we knew they were lying. They just laughed in our faces. Do not go there especially under Groupon they will just mess your car up as it's worth nothing to them

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Took my nearly new fully serviced…

Took my nearly new fully serviced Jaguar in for an oil change at ATS Euromaster in Colchester, they started the engine before putting new oil in, the engine seized so the RAC towed it away for scrap, and all ATS could say was " can you get your car off are forecourt " they are useless.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

On our way back from France a front…

On our way back from France a front tyre pressure indicator flagged up. Pulled off the M25 and headed for ATS Elite. These guys were amazing!
Problem solved in about 20 minutes and we were back on the road. Well done guys and thank you.
John& Di Rock from Stafford

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought 4 expensive tyres on a deal…

I bought 4 expensive tyres on a deal direct from ATS.
A week later I got a nail through a sidewall which rendered one of the tyres useless. Ats replaced it the same afternoon at the deal price, which was no longer available. Good service and cheerfl people

30 June 2025
Rated 1 out of 5 stars

Let down terriblely

Having booked both of our Cars months ago for both MOT and service we arrived on Tuesday the 2 of June at the Haverhill branch in Suffolk to find the garage had been closed for two weeks!

I find it astonishing that no one called to advise us that they we’re closing and would not be able to carey out the work booked so many months before.

We always found those working in that garage to be very able, helpful and professional. Ours Cars we’re always service well. We are sorry all of them have last their jobs. What a shame!!

2 June 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn't recommend

I arrived at ATS with a completely blown tyre and my 9-year-old daughter with me. The staff appeared stressed and, unfortunately, gave the impression that they didn't really want to help. I was told to come back later that day, which wasn't a practical option given that the tyre was fully blown and I had my daughter with me.

I was then informed that they didn't have a suitable tyre available for my vehicle. While I understand stock issues can happen, the overall customer service was poor and I left feeling like my situation wasn't taken seriously.

In the end, I carefully drove at around 5 mph to First Stop Tyres in Kidderminster, where the team were brilliant. They replaced the tyre without any issues and provided excellent customer service from start to finish.

Based on my experience, I won't be returning to ATS and would recommend First Stop Tyres instead. Customer service makes all the difference when you're stranded and in need of help.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Booked a service for my car

Booked a service for my car. Great value with genuine oils/parts not 'Chinese specials'. On the day staff were great, informative, friendly and accommodating for any other add ons.
Genuinely a very great service which I will be using again.

26 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look