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Atkinsons Fencing Reviews 

77
•
TrustScore 4.5 out of 5

4.6

Fence Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent service and high-quality products offered, noting their robustness and bespoke options. Many people highlight the fast and reliable delivery service, often arriving exactly as promised and sometimes even earlier. Reviewers also appreciate the clear communication and the helpful, friendly staff who often place items where requested. The ordering process is frequently described as easy and straightforward, with a wide range of products available. People found the entire process, from choosing products to receiving them, to be hassle-free and efficient, leading to high satisfaction.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the excellent communication and... See more

Product

Consumers find product to be positive, with many reviewers consistently praising the excellent quality and... See more

Service

Users describe positive interactions with service, consistently highlighting excellent and amazing service... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting the ease of the process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a large quantity of timber and post-fix — delivered the very next day. Communication was excellent, everything arrived complete and on time. This is one of many orders over the years, and as a... See more

Rated 5 out of 5 stars

The product range is huge with lots of options to choose from. The pricing offers excellent value for money and delivery is very efficient. I have ordered from Atkinsons before and recommend them.

Rated 5 out of 5 stars

I think the actual panels are more robust and more substantial than those from other manufacturers and they told me what day they would be delivered and rang me on that morning to tell me the were com... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Went to Castleford to see a sample fencing panel, went home to remeasure then ordered online. Communication was brilliant throughout and delivery was bang on time... See more

Company details

  1. Fence Supply Store
  2. Deck Builder
  3. Fence Contractor
  4. Garden Building Supplier
  5. Garden Center
  6. Lumber Store

Written by the company

Atkinsons can supply everything you need for your garden project, fence panels , timber posts, decking, garden sheds, log cabins and summerhouses to name a few.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(77)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Found ordering on the website very easy…

Found ordering on the website very easy and painless. Collected my order and found the staff very pleasant and helpful. Order was brought out to my car in car park and forklift driver helped me load.
I would recommend ringing if you need your order before the date given on the website, if it’s in stock you can collect straight away

23 April 2026
Rated 2 out of 5 stars

The attitude of the guy at the counter…

The attitude of the guy at the counter wasn’t great. When asked for advice on the size of fence posts he told me » It’s your project «  in a rude dismissive tone .
When we saw the posts and decided to go for a smaller size, he didn’t offer to refund the difference and when asked suggested that we’d just get a « couple of quid back « , as if wasn’t worth the bother . The price difference was actually over £20.

No one offered any help to get the panels on the car . There was a lot of jokey banter in the background that didn’t sound great.

Another more friendly younger guy was helpful on how do fix the straps when asked.
Generally not a customer - friendly or respectful culture at this branch

16 March 2026
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Reply from Atkinsons Fencing

I can only apologise for the experience you had I can assure you this is not the way we operate, the customer is always the priority. I will find out who this was and take the appropriate action. Once again apologies for your experience.

Rated 5 out of 5 stars

Shed building

Builders turned up on time. Two pleasant and polite lads who new their stuff. Shed was built in no time, no fuss no mess just a job well done.

26 February 2026
Rated 5 out of 5 stars

Good quality fencing

Good quality fencing, we had a couple of issues with sizings which were delivered but Atkinsons were really helpful in getting these resolved. Reasonable prices.

26 September 2025

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