Artknit Studios Reviews 

922
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the natural materials, the fine craftsmanship, and the enduring, minimalist design of the clothing. People also love the prompt delivery service and the lovely, professional packaging that makes every online purchase feel extra special. Some reviewers were not happy with the sizing inconsistencies, noting that items can occasionally vary, run larger, or feel rather tight. Consumers mentioned having returned items due to fitting challenges and needing to carefully evaluate measurements before buying certain garments. Buyers also shared that certain clothes can be a bit challenging to fit properly depending on individual body shapes.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superb quality,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the clothing features exceptional... See more

Staff

Users describe positive interactions with staff, frequently highlighting very fast response times and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast shipping times and items... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as efficient, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Artknit, I love your brand and products. Thank you! I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find compan... See more

Rated 5 out of 5 stars

I’ve been looking for good quality knitwear that will last me for years for a while and I finally found it! So refreshing to find a solid, slow fashion brand that is actually worth your money. Bought... See more

Rated 5 out of 5 stars

Amazing products; timeless pieces very versatile that I wear for work and on weekends; very simple lines with details perfectly executed Also really like the quality of the fabrics Very effi... See more

Rated 5 out of 5 stars

Great classic products with perfect quality, shipped promptly enclosed in the most lovely packaging. Love the sustainability approach of the company. This was my third order of an Artknit product, an... See more


Company details

  1. Online Marketplace
  2. Men's Clothing Store

Written by the company

Artknit Studios connects you with the best Italian makers. 
By combining natural fibres, timeless designs and enduring craftsmanship, we offer you better products made in a better way at the lowest environmental impact.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

922 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(922)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful quality product

Beautiful quality product, classic design, packed with incredible care and attention and dispatched promptly.

21 July 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi Paul, we greatly appreciate your positive review! We take pride in ensuring that each item is packed with the utmost care and attention to detail, and we're pleased that our efforts were noticed. Thank you for taking the time to share your experience, and we hope to continue providing you with exceptional products and service in the future. Best regards, Artknit Team

Rated 5 out of 5 stars

Love my knit polo

Love my knit polo. Easy to wear and comfortable. Good quality. Fast, efficient service and the packaging was impressive.

7 May 2023
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Reply from Artknit Studios

Hi Alison, Thank you really much for your kind words! We're glad that you appreciate the good quality of our product and also the packaging. A warm greeting from Artknit Team

Rated 5 out of 5 stars

Great quality & ethical production

Great customer service (esp important when ordering made to measure) and great product! Super good quality and soft feel to the pants made of wool. Happy to have supported a ethically fair/family owned manufacturing facility.

28 June 2023
Unprompted review
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Reply from Artknit Studios

Hi Julia, Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service and our products :) Thank you for choosing Artknit!!

Rated 5 out of 5 stars

Nice quality

Nice quality - worth the price

31 July 2023
Unprompted review
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Reply from Artknit Studios

Thank you so much for your support and for choosing Artknit!! Best regards :)

Rated 5 out of 5 stars

From design to the quality of …

From design to the quality of clothing, you guys have exceeded my expectations.Artknit studio value their customers, you can tell the way they send their packages, almost a work of art.says a lot about their commitment & attention to detail.

1 July 2023
Unprompted review
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Reply from Artknit Studios

Hi! We truly appreciate your kind words and are delighted to hear that we have exceeded your expectations! We genuinely value our customers, and we make it a priority to provide exceptional service :) we look forward to continuing to provide you with outstanding products and service in the future, Artknit Team

Rated 5 out of 5 stars

Amazing products and service!

Amazing products and service!
I have bought 2 pieces from Artknit and I highly recommend it. Both because of the quality and the customer service.
It takes a bit longer for the clothes to arrive after you order them, but it makes sense since the quality is so much better and the pieces are not produced in large quantities.
I also got great customer service when I had a hole in my pull-over, where I could send the piece back to artknit and have it repaired and refreshed for a very small price. I believe I will wear my artknit pieces for many many years, and I will definately come back for more.

20 June 2023
Unprompted review
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Reply from Artknit Studios

Hi Frederik! Thank you so much for your wonderful review! At Artknit, we take immense pride in the quality of our pieces, and we're glad to know that it has left a positive impression on you. We're also delighted to hear about your positive experience with our customer service team. It's our goal to provide prompt and efficient assistance to our valued customers. Thank you for choosing Artknit! Best regards, Artknit Team

Rated 5 out of 5 stars

The material is truly amazing

The material is truly amazing! I love my blouse and how warm and fresh it’s at the same time. Costly but very high quality

29 June 2023
Unprompted review
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Reply from Artknit Studios

Hi Julieth, thank you very much for your kind words and for your support! A warm greating, Artknit Team :)

Rated 5 out of 5 stars

beautiful garments in excellent…

beautiful garments in excellent quality. For sure it was not my last purchase. Beautiful packaging too. highly recommended!

25 April 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you so much for your kind words and positive feedback! We strive to provide our customers with exceptional products and service, and knowing that you had a positive experience encourages us to continue doing what we love :) Hope to see you soon, Artknit Team

Rated 5 out of 5 stars

Great products and great service.

The quality of the products is high and the service is flawless.

15 May 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you so much for taking the time to share your review! We truly appreciate your kind words :) We sincerely value your support and trust in our brand, a warm greeting from Artknit Team!

Rated 3 out of 5 stars
Artknit Studios logo

Reply from Artknit Studios

Hi Niklas, thank you for your feedback! We sincerely apologize for any inconvenience caused. If you have experienced any quality issues, please don't hesitate to reach out to us at hello@artknit-studios.com, so that we can better understand how we can help you. Thank you for your collaboration! Best regards, Artknit Team

Rated 2 out of 5 stars

Unfortunately green color polo shirt…

Unfortunately green color polo shirt was damaged after two days.

A cotton thread went out and created a hole in the polo short which is not wearable anymore.

Is it a usual problem ?

19 May 2023
Unprompted review
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Reply from Artknit Studios

Hi! We're really sorry to hear that you experienced a problem with your polo. At Artknit, we value high-quality craftsmanship and take pride in the products we create. We're committed to providing our customers with products that are made to last, so we take concerns about product quality very seriously.
We're going to write you an email to find a solution together in the next 24 hours. A warm greeting from the Artknit Team :)

Rated 5 out of 5 stars

Excellent product

Excellent product, packed with care.

17 April 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you for your positive feedback :) We hope to see you again, Artknit Team

Rated 5 out of 5 stars

High quality

High quality, very nice and straight design, perfect service - already my favorite pieces

5 February 2023
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Reply from Artknit Studios

Hi Birgit, thank you very much for your kind words! :) we're very happy to know that you appreciated our project! Best regards, Artknit Team

Rated 5 out of 5 stars

I am a big fan of your materials

I am a big fan of your materials. Items purchased have a wonderful fit. I wish you much success in the future. With a job of this quality, congratulations again.

21 April 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi René, thank you for your kind words and support! It is our goal to continue providing high-quality products :) Hope to see you again, Artknit Team

Rated 5 out of 5 stars

The quality of the fabric is really…

The quality of the fabric is really good. Packaging is very elaborate.
Size is exact
It just took more time to send than I expected.

14 April 2023
Unprompted review
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Reply from Artknit Studios

Hi! We are thrilled to read that you appreciated our quality of fabric and packaging! We apologize for any inconvenience caused by any delay in shipping. We will continue to provide you with high-quality products and service :) Artknit Team

Rated 3 out of 5 stars

I’m thinking it’s a good fabric

I’m thinking it’s a good fabric. But a few quality issues with the stitches.

I will see how long the fabric will stay.

12 April 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi! Thank you for your feedback. We're very sorry that you encountered issues with stitches. Please feel free to contact us to hello@artknit-studios.com so we can better understand how we can help you. We look forward to continuing to provide you with the high-quality products you have come to expect from Artknit studios. A warm greeting from the Artknit Team

Rated 5 out of 5 stars

Beautiful material and design, and eco packaging

Beautiful material and design. I love the driving idea and the sustainable commitment of the brand.

1 March 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi! We are very happy to know that you appreciated our project :) thank you for your support!
See you soon, Artknit Team

Rated 5 out of 5 stars

Very good product and great service

Fast shipping, nice packaging, very beautiful items!
The quality is very good.
First purchase , will buy again.
Overall great service!

30 March 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi Ross, thank you very much for your kind words and your positive feedback. We hope to provide you with great service again in the future :) See you soon, Team Artknit

Rated 5 out of 5 stars

Top-notch quality

Top-notch quality, excellent fits and very prompt and fast shipping. The prices are fair and honest. Will buy again as soon as the need arises!

26 February 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi Lyon, Thank you for your review! We appreciate your kind words and your recognition of our fair and honest pricing. Hope to see you soon, Artknit Team

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