Article London Reviews 36

I did not purchased anything from the site directly. I belive this site (article-london.com) is connected to urbanexcess.com.

Both are the same fake sites. They pump you for your money and you won't get anything.

If anything see my review on the TrustPilot for urbanexpress.com where I described what happened.

Do not buy Bhode products. They stole my money

Zack has been so helpful with sorting out my order for my sons coat. Prompt replies to emails too. Thank you Zack you have been great.
Claire Juchau

Great clothes and website but unfortunately that’s where it ends. Ordered gifts for my son’s birthday end of November. Courier company DHL delivered to a completely different postcode to that of mine and instead of the seller contacting DHL to resolve they did nothing and as it stands to date I’m £283 out of pocket with no goods received. After several back and forth emails they’ve just gone to ground and ignored me saying nothing they can do. It could have easily been resolved if they’d got the courier company to collect and redeliver or made a claim back as they had delivered to a completely different postcode. They did suggest I go looking for the parcel which I declined. Now having to raise charge back with my bank. Really disappointed with Zack’s response and lack of assistance. It’s a real shame as they do some great clothes but sadly the courier company and lack of customer service has let them down.

After reading all the reviews, I saw that things had gone wrong pretty quickly when ordering online... more so, with regards to returns.
The 15% discount was tempting though and nowhere else had what I wanted in stock, online or in store.

The item turned up on time with next day delivery (the right size and the right colour).

No complaints at all from me.

Have been waiting a month for a refund - this store is a total joke.

Bought a £100 top from them in blue. However, they sent me a green one. The blue one is now sold out. What a bunch of ...
Now they expect me to pay to send it back!!

Quality menswear and homeware is where this store truly delivers. I recently bought a Universal Works jacket and a set of Salomon trail shoes, and I couldn’t be more pleased. The jacket is handcrafted superbly well and the shoes are extremely comfortable. Their pitch is a selection of internationally vetted brands, like Rapha and A.P.C., which means there's always something new to try. Their homeware selection is great as well — Hay Denmark’s accessories are among my favorite. Also UK shipping is free guaranteed next day, which again makes planning my shop easy. To top it all off, their entire shopping experience, from browsing products to delivery, is all seamless and hassle free. I’ve told friends about this place, and they’ve all loved it as well.

I’m really impressed by their curated selection of men’s clothing and accessories. My recent purchases (a Bhode beanie; Satisfy running shorts) were top quality and fit well. They simplify the process of shopping for stylish, functional pieces. Fantastic next-day UK delivery is free, too, and the whole experience is smooth and trustworthy. I will keep coming back for sure!

I have great admiration for their curated selection of heritage menswear. My most recent acquisition, a Levi’s Vintage shirt and a pair of Paraboot shoes, was ideal. They offer unparalleled quality and style every single time. And fast UK delivery is the cherry on top!

I have shopped here several times, and they never fail to impress. Fashion-wise, the clothing selection is particularly strong: Universal Works, Snow Peak and Paraboot are among standout brands. All of the expectations from my recent purchase of a Beams Plus jacket and Nudie jeans were blown out of the water. The quality and fit and overall craftsmanship is great. I love their carefully edited homeware section, too, including things like Hay Denmark accessories. Also who doesn’t love the convenience of free next-day UK shipping, plus everything arrives beautifully packaged. I would highly recommend them for high quality menswear and homeware with a good shopping experience.

I've had a really poor experience with Article London. I ordered a pair of trousers and they did not fit so I requested to return them. The return portal does not work and you have to chase them for the returns slip. Once returning the item through tracked postage, they don't reply to you for weeks (longer than their refund policy states). I've chased customer services twice and they ghost you.

Also don't believe the recent positive reviews. They're written by people who've wrote 1 review and they're overly descriptive and AI generated.

Overall it's been a terrible experience and I wouldn't recommend them to anyone. Although they have enticing sales and well priced clothing, the hassle is not worth it.

I think all the recent reviews are likely fake. They’re all written by people who have only posted 1 review and they go overboard on naming brands. I bought a jacket, paid premium postage, no sign of it and no response to emails.

Aims to be the ultimate emporium for distinguished menswear and unique homeared furniture sourced from all over the world. It’s their attention to detail and choice of labels, including Beams Plus, Paraboot and PAS Normal Studios, that distinguishes them. I recently ordered a Universal Works shirt and a pair of Maap Cycling shorts; they were fashionable, comfortable and clearly built to last. Even better was the free next-day UK shipping made the purchase worthwhile. Their homeware collection also deserves an honorable mention—Hay Denmark accessories add a stylish touch to any residence. Their customer service is above and beyond, and the site is easy to navigate! Whether you’re a heritage clothing lover or simply in search of quality, this store never disappoints.

Their menswear heritage is fantastic. I bought a Vetra jacket and some Nudie jeans from this site — both will last for years to come while always looking good. But the quality pops right out. New UK next-day delivery for orders means slots are arranged to felt like very easy shopping.

I’ve been shopping in here for years never disappoint. Its menswear and homeware collections are already something of a dream come true for the sartorially-minded and aesthetic snob. With a variety of brands like Universal Works, Levi’s Vintage and A.P.C., there’s bound to be something for everyone. My most recent acquisition was a Velva Sheen T-shirt and a Salomon jacket, both of which far surpassed my expectations in terms of quality and comfort. Free next-day UK shipping is such a bonus, and the customer service team is always friendly and helpful. They provide a seamless online shopping experience. A veritable one-stop shop for fine menswear and home accouterments. Worth every penny!

Avoid this retailer...Customer service is non existent. Returned items and receipt was confirmed by retailer. Refund was not issued and communication was not returned. I have had to claim via paypal.

Avoid!!

Returned an item but still not received a refund, despite chasing multiple times. Having to now go through my bank for a charge back.

As other reviews have said, avoid this company

THE WORST, FRAUD EVEN.

The first parcel never reached me. The second one wasn't shipped DDP and now they pretend the parcel was never returned even though the DHL tracking states so and they try to charge me.

DO NOT ORDER FROM THIS SHOP!!!!

Do not order from Article - Non existent customer service, impossible to process a return. First and last time shopping there.