Apprentus Reviews 

788
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I was looking for a Spanish tutor for my daughter and found Apprentus through a Google search. I am so happy I did! The website is very intuitive and I was able to learn about multiple potential tutor... See more

Rated 5 out of 5 stars

Apprentus is a great platform for a Math tutor and easy to use. I've found several students through here over the past 3 years. Their support team responds quickly as well in case of any issues. Highl... See more

Rated 5 out of 5 stars

Apprentus found us a great tutor named Ollie. He was able to understand the difficulties my daughter was experiencing studying maths and really helped her to get the grade she needed on her IGCSE. Th... See more

Rated 1 out of 5 stars

This platform is a classic bait and switch operation. You only discover that there's a "membership" once you're about to book what you think is one lesson. The only other options are bundles... See more

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3.7

Average

TrustScore 3.5 out of 5

788 reviews

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3.7

All reviews

(788)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I signed up for ten Farsi courses in Istanbul. Due to an error with Apprentus, my teacher was unable to receive payments from Apprentus. My teacher did not want to meet until this issue was resolved. It took almost two weeks for Apprentus to resolve the payment issue. Because my time in Istanbul was limited, this meant I wasn't able to attend the lessons I signed up for. Therefore I asked to be refunded, minus one course. They refunded me but withheld a 25 euro "membership payment." Keep in mind that this all happened because of an error on their end and had they resolved the issue in a timely manner, they would have had my business. There are no benefits of having a "membership" so withholding that money is dishonest, unethical and illegal. Don't do business with a company that treats its clients with such contempt.

16 November 2020
Unprompted review
Rated 5 out of 5 stars

Very Helpful

I’m very happy with all the sources of tutors from Apprentus . Able to get a ideal tutor for my children . And the customer service is excellent... we can get problem solved quickly.

14 November 2020

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