aphroditerentals.com Reviews 348

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Having rented family holiday villas for many years I can honestly say that Aphrodite Rentals are second to none!! They really are top notch!! From guiding us to a villa which met our requirements, re... See more

Company replied

Rated 5 out of 5 stars

Aphrodite rentals are a superb outfit. Welcoming, responsive, organised and accommodating. Any issues we had were dealt with immediately. The way they maintain and steward the properties is second to... See more

Company replied

Rated 5 out of 5 stars

We have booked through Aphrodite Rentals 3 times now & we can’t wait to book again. They’re very accommodating & helpful with any enquiries prior to your stay. Their properties are immaculate & spacio... See more

Company replied

Rated 5 out of 5 stars

Always booked via Aphrodite rentals super team ! We normally stay in 6 berth villas however just the 2 of us this visit so we chose a smaller Villa HG33 close to all amenities. Basically semi-d... See more

Company replied

Company details

  1. Vacation Rental
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency

Written by the company

The independent holiday rental option based exclusively on Aphrodite Hills Resort, Cyprus, since 2003. Our passion lies in providing the very highest quality accommodation and exceptional service to our guests. Find our full list of beautiful holiday villas and apartments on our website: www.aphroditerentals.com


Contact info

5.0

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

This might be our best ever villa holiday.

We have just had one of our best holidays ever!
Stayed in Aphrodite Rentals Villa Helidoni, a lovely quiet property only 10 minutes walk from all the facilities in Aphrodite Hills. The view from the front was spectacular. The villa was SO comfortable, spacious, very clean and well equipped. It also had its own pool and sun terrace which was great for privacy and total relaxation. Furnished both inside and out to a very high standard, we spent far more time there than we had intended, but it was such a perfect place to chill out that we didn’t feel the need to go far. Aphrodite Rentals were very good - booking was straightforward and easy, and after a couple of days the staff came to check that we were happy with our accommodation and that everything was ok. They were lovely, even when I accidentally set off the security alarm!
There was a really good, up to date guide to restaurants and attractions around Aphrodite Hills provided, which had honest reviews written by the company, so we used that to choose where to eat & visit. It was invaluable as this was our first visit to Cyprus.
The weather was hot so we were delighted to have really efficient air conditioning throughout the villa, as well as a covered terrace when we needed shade. I don’t think we’ve ever stayed in a better villa. It was such a lovely, relaxing and restorative holiday that we have already booked our next one.

21 October 2021
Unprompted review
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Reply from aphroditerentals.com

Hi Susan - thank you very much for taking the time to leave us a review. We are thrilled that you had such a great holiday and that you enjoyed Villa Helidoni so much, it's a beautiful property and we are very proud to rent it out. We look forward to welcoming you back to sunny Aphrodite Hills again next month! Best wishes from Mark and the team :)

Rated 1 out of 5 stars

No where near 5 star

Further to shared messages with this company regarding the air conditioning unit noise, we had to book
and stay in a hotel to gain some sleep.

When anyone is using the villa below and it’s air conditioning is in use there is a constant vibration that sounds like a broken washing machine which is on repeat, throughout the night. This company didn’t care or assist.
A few years before my entire villa flooded with toilet water and they wanted us to stay in it , I should have known then never to revisit.
This is not acceptable for a 5 star accommodation.
Their message back to me trivialising how locals are used to air conditioning noise is offensive.
To add insult to injury we could not use our air conditioning in the bedroom as it was so incredibly noisy. The noise came from other peoples use.

The actual resort which we will message directly, have also been over priced, lacking in basic manners, with rude staff who clearly don’t want us visiting.
The food was absolutely awful and expensive.
Obviously we will never be retuning, which is a shame after 15 years of me visiting this resort.
I feel it is only fair for all of the reasons above I will be leaving a reflective review, which I messaged you directly via my account manager Kate, and you chose to ignore.

Perhaps next time you might consider offering people like ourselves a partial refund or alternative place to stay. Or just apologise ?!

20 October 2021
Unprompted review
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Reply from aphroditerentals.com

Dear Hayley & Chris,

Further to your recent stay with us we were very surprised and disappointed to receive such a low rating from you.

We appreciate that issues can occur during stays in our property which is why we have a fully trained and experienced guest relations and property management team on hand 24/7.

We were not made aware of the level of your discomfort during your stay, if you had made us aware of this, we would have immediately offered you alternative accommodation - as you can see from our other recent reviews, our company pride ourselves on our customer service; guest satisfaction is at the core of our company ethos.

We have reviewed our communication with you during your stay and we kept an open line of communication with you at all times (as we do with all our guests). We followed up with you to ensure that everything was ok, directly asking “if there was anything further we could do for you?” To which you replied you were “happy”.

To then receive a public review from you upon departure to the contrary, giving us no opportunity to rectify the situation leaves us extremely disappointed.

We do not believe that this review is a fair reflection of the situation or of our services, but respect that everyone is entitled to their opinion.

Rated 5 out of 5 stars

Last minute perfection!!

Another wonderful stay at Aphrodite Hills!!! This time we stayed in a 2 bed Apartment in Helios Heights! which had 3 fantastic, clean and quiet pools! Although we knew that we would not have a sea view we did have another superb apt with three balconies overlooking the pool and golf course to the side which was still so lovely and peaceful. There is nothing to fault and many many thanks to Katie and the team for sorting out a return to the apartment on a Sunday afternoon when we needed accommodation after we became yet another statistic to fall foul of the infamous Perry in Pissouri Bay who let us down badly on what we had booked!! We have stayed several times at different villages on the resort and always receive the best service and support!!

9 October 2021
Unprompted review
Rated 5 out of 5 stars

This was our 7th visit to Aphrodite…

This was our 7th visit to Aphrodite Hills and as for every year the holiday and service from Aphrodite Rentals was second to none. Thank you so much to Tracey, Hannah and Katie who always go above and beyond to help in any way. The villa was absolutely stunning and we are looking forward to returning to Aphrodite Hills next year.

1 September 2021
Unprompted review
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Reply from aphroditerentals.com

Hi Libby - thank you for your lovely review, it is always such a pleasure to help with your booking and welcome you back to stay with us. We're really pleased that you had such a great stay at Villa Paparouna this year, and hope to welcome you back again soon! Best, sunny wishes from all the team here at Aphroditerentals.com :)

Rated 5 out of 5 stars

5-star service!

Our second time booking with them and their service has continued to be 5-star. Starting with Hannah and Tracey for pre-booking who couldn't have been any more helpful, patient and understanding-we had a lot of questions around Covid restrictions and they were fantastic. After check in Katie was superb, serving as our local guide and helping us find the best spots for beaches, activities and eating out. Will definitely be using again.

13 August 2021
Unprompted review
Rated 5 out of 5 stars

7-Stars !!

My Family just completed a 10-day stay with Mark, Serap and their amazing property(s) and team at Aphrodite Hills. It could not have been any better and if the TP system could rate our stay and experience higher, we would. Of particular mention is Tracy, Hannah and Katie who all went above and beyond to ensure our stay was second to none. If you're considering Aphrodite Hills, I strongly recommend Aphrodite Rentals; in fact, we've rebooked and a returning client is always the best testament. Thank you Aphrodite Rentals !!

12 August 2021
Unprompted review
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Reply from aphroditerentals.com

Hi Ian, it was our absolute pleasure to host you and your family and we are really happy that you enjoyed your stay at Aphrodite Hills. Guest satisfaction is our top priority so it's lovely to hear that you were happy with our service. Thank you for being wonderful guests - we all look forward to welcoming you back again soon! Best wishes from the team here! :)

Rated 5 out of 5 stars

Aphrodite Rentals exceeded my expectations

I stayed in an apartment in Aphrodite Hills, Cyprus for 5-weeks. The apartment was exactly if not better than described, spotlessly clean, and very well equipped and maintained for a long-term stay. The team were polite and friendly. The service was outstanding in terms of weekly cleaning, helping me late at night when I lost my key, offering advice, etc. I am a difficult customer to please and I can find no flaw.

29 July 2021
Unprompted review
Rated 5 out of 5 stars

Team Aphrodite Rentals

The team at Aphrodite Rentals are simply the best, exceptional customer service and centricity from enquiry, to booking to arrival, our stay and departure.

We have been using Aphrodite Rentals for many years now - never fail to deliver and ensure that we have a wonderful vacation and that we are well taken care of always from beginning to end...overall great value end to end and highly recommended.

16 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Excellent service, the view from the villa was amazing, the villa was very clean and reacted quickly if any problem occurred. The PlayStation was a nice bonus for our stay.

16 May 2021
Unprompted review
Rated 5 out of 5 stars

Came for a couple of weeks and am still…

Came for a couple of weeks and am still here after five months due to pandemic and five cancelled flights !!
However if you ever plan to get stuck then do so with Aphrodite Rentals ! The villas are first class and obviously the world class amenities are hugely attractive and impressive (which goes without saying) but the hidden gems are the staff themselves ! Any issues have been addressed instantly and professionally by a myriad of personnel ,wether it is Richard in maintenance or Hannah Lowri and Tracey in the office led by Mark Petts who has been a constant source of help and support in these unprecedented times .I have travelled to over sixty countries and this team are as good as I have ever encountered anywhere
In the world . I couldn’t recommend them more highly . THANKYOU and we will return!!

23 March 2021
Unprompted review
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Reply from aphroditerentals.com

Hi Bill, thank you so much for taking the time to share your review on TrustPilot. It's been our absolute pleasure to help and to have you here. The team will miss you both when you do go back, but we hope to see you back again soon! Congrats on rehoming a doggy in need as well; that's a holiday souvenir and a half! Best wishes from all of the team :)

Rated 5 out of 5 stars

Villa 26 - Inia

We recently stayed at the Villa a group of 6 adults. We found the accommodation very spacious. The pool and outside areas were amazing it was very quiet and secluded. Albeit really convenient for golf, restaurants and supermarket. Lovely roof terrace views as well. We were lucky enough to play the course just before the European Tour arrived. A big thumbs up from all of us.
Lynn

5 November 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Lynn, thank you for taking the time to write a review of your stay. Villa Inia is a beautiful choice of holiday villa on the resort, especially for golfers as you mention! We love the golf views from there! We're pleased you enjoyed your stay and hope to see you back again soon.

Rated 5 out of 5 stars

My second stay at the lovely apartment…

My second stay at the lovely apartment Avdimou in Adonis Village was for 2 weeks in late September/early October and again we have had a wonderful trip. Our stay of course has coincided with the difficult period we have all been facing around the world in 2020. I have to say all the staff at Aphroditerentals, from the whole booking process to through my stay, have made my trip feel very stress-free, safe, and as normal a holiday experience as possible during these testing times we have been experiencing in 2020. Thank you so much all at Aphroditerentals!

The apartment is in a fantastic location 5 mins from the main "village square" with the shops and restaurants and the view of the sea and the ravine are simply breathtaking from the apartments 2 large terrace areas. The apartment was prepared for my stay spotlessness clean by Lowri and has all that you would need for a stay in a holiday apartment. I had a wonderful time at apartment Avdimou and can't praise enough the professional, friendly, and helpful staff at Aphroditerentals. Book a holiday at apartment Avdimou...you will not be disappointed.

12 October 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Steve, what a lovely review, thank you so much for taking the time to share your experience in a review, we really appreciate it. We're pleased that your holiday was as normal as possible and that you had a wonderful stay! :) We agree that Apartment Avdimou is in a fab location and we love the views there too! It was our absolute pleasure to welcome you back for a good break in the sun this year, and look forward to welcoming you back again next time! Best wishes from all of the team here at Aphroditerentals.

Rated 5 out of 5 stars

Brilliant service from start to finish.

22 September 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Sarah, many thanks for taking the time to leave us a review! We hope to welcome you back again soon! Best wishes from all of the team at Aphroditerentals.com :)

Rated 5 out of 5 stars

very good service and experience would…

very good service and experience would definitely recommend

22 September 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Lee, thank you so much for taking the time to leave us a review :) We are really pleased you had a great holiday, and hope to welcome you back again soon! Best wishes from all of the team at Aphroditerentals.com :)

Rated 5 out of 5 stars

Villa Rio 141 - AMAZING

We stayed at Villa Rio for a week and got married there too. The Villa was amazing and out of this world. Everything was at a very high standard. You will not be disappointed if you stay here.

18 September 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Ben

First of all CONGRATULATIONS! We are so pleased that the villa provided you with the perfect venue for your big day, and that you had an amazing time. We hope to welcome you back as Mr & Mrs Bell again soon!

Best wishes from all of the team at Aphroditerentals.com

Rated 5 out of 5 stars

Fantastic service

Fantastic service - very helpful and attentive

15 September 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Jo, thank you so much for taking the time to leave us a review. We hope to welcome you back again soon! Best wishes from all of the team at Aphroditerentals.com :)

Rated 5 out of 5 stars

Lovely villa which exceeded our…

Lovely villa which exceeded our expectations.

15 September 2020
Unprompted review
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Reply from aphroditerentals.com

Hi Helen, thank you so much for taking the time to leave us a review. We are really pleased that you loved the villa! Hope to see you all again soon! Best wishes from all of the team at Aphroditerentals.com :) x

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