I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only r... See more
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Company details
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AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
Contact info
Unit 83, 3/F, Yau Lee Centre, No.45 Hoi Yuen Road, Kwun Tong, Kowloon, 999077, Hong Kong, China
- support@aomeitech.com
- www.aomeitech.com
Replied to 36% of negative reviews
Typically replies within 24 hours
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Very pleased with the support…
Very pleased with the support especially Joey A was extremely helpful and helped to resolve my request in a timely manner. Keep up the great work!
I like the AOMEI software
I like the AOMEI software : it does what's needed.
Very good service
Very good service (thanks Lanry Lucky)
Reactive support.
It's pure malware
It's pure malware. It acts as free personal software, then prompts you with a subscription screen that you can't skip.
Great service
Quick response on my service request by mail with the solution for my problem.
Got the program up in no time.
Joey help me to solve my request fast
Products were purchased several years…
Products were purchased several years ago, but customer service was speedy and great. Fixing my
problem very quickly......
Excellent costumer service
Excellent costumer service. Fast response and friendly personell. Joey A was able to solve my problem in just 24h. If you need help with one of their products, you're in good hand. 10/10
Produkt + Support
Best backup solution we've used so far.
Product: Cyberbackup
The support is really great. Fast response time. Quick problem solution. In my case, it involved merging two license keys.
Registration code no longer worked
After reinstalling my computer, I had a problem with my Backupper Pro registration code.
I reported it, and Megan Z solved the problem in one day.
Now that's what I call real service!
Greatr Customer Support great software
First of all the Software is great. Second I had to get my serial codes back since I lost my Email and upgraded to win11, Lanry Lucky helped me quick and everything was fine!
I was surprised at how quickly Lanry…
I was surprised at how quickly Lanry responded to my issue. Also very happy that his help actually worked the first time. Lanry also personalized his email..
Lanry proved excellent service.
AOMEI Cyber Backup for VMware on Linux BUGGY
If you plan using AOMEI Cyber Backup for VSphere please be aware that the Linux Version of Cyber Backup is outdated and >2years old! There is no actual Version and Version 2.3 has massive bugs in the VM Snapshots. So be aware that this is no solution for reliable Backups!

Reply from AOMEI Technology
Very quick to answer emails and help…
Very quick to answer emails and help out. I really appreciate the hard work!
Megan Z was very helpful and concerned…
Megan Z was very helpful and concerned to make sure i could download my product files
The existing problem was solved quickly…
The existing problem was solved quickly and easily by Megan Z. I would like to thank her again at this point.
Joey did a great job
Joey got back to me with my licence code really quickly 🙏
They solved my Problem imediately
They solved my Problem imediately. Lanry Lucky and Megan.
Multiple issues solved at once.
I was helped by Xanthus through 2 issues, and he was efficient, knowledgeable and very helpful. Issues were resolved!
I have been with AOMEI for many years
I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only responded within 24 hours, but gave me the answer I needed. I will always be grateful to AOMEI for their products---which do what they advertise---and their excellent customer service as well. Thank you.
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