Anker Reviews 6,414

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,888 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the products, highlighting their quality and reliability. Many appreciate the fast charging capabilities of various devices and the overall durability of items like cables and power banks, with some products lasting for years. The ordering process is often described as quick and easy, with many consumers finding the website user-friendly and products well-labeled. However, some people were dissatisfied with aspects of delivery and customer service. There are mentions of slow delivery times and issues with tracking information, particularly with certain carriers. A few customers also experienced problems with customer service, citing difficulties in resolving issues, especially regarding order tracking or faulty products, and some found the support confusing or unhelpful.

What people talk about most

Product

Consumers generally express satisfaction with Anker products, often highlighting their high quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many consumers praise the high quality and durability of... See more

Delivery service

People report ambiguous experiences with delivery services. While many customers praise fast shipping, timely... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report extremely negative... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall love Anker and their products. However, a few problems: They can never find your order if you purchased from a 3rd party provider, e.g., Amazon. They don't link your phone or email either t... See more

Rated 4 out of 5 stars

It was cheap, but the build doesn't feel super robust. I probably should have expected this, but it doesn't work well for connecting with USB drives. It's pretty smooth with everything else though.

Rated 4 out of 5 stars

Website easy to use, products labeled well and easy to understand. Product lasts a good few years, just had to replace my old cord that I have had since 2020. I have noticed some minor heat on the cor... See more

Rated 5 out of 5 stars

The level of concern and support these people have about customer service is second to none. I purchased one of their advanced charging stations that needed servicing and I cannot speak more highly o... See more


Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

First class customer service

First class customer service. My headphones developed an issue 4 months after purchase - a quick chat on the phone with their customer service rep followed by a follow up email providing proof of purchase etc and replacement is on its way to me. I’m super impressed with the simple and effective process.

10 March 2026
Unprompted review
Rated 2 out of 5 stars

OnTrac

You shipped my order using the worst possible carrier, OnTrac, and the result was my package was mistakenly sent to Washington. Then when it came back to California, they claimed to need a gate code (I don't have a gate or code), resulting in another day of delay.

Use a better shipping partner.

6 March 2026
Anker logo

Reply from Anker

Thank you for sharing your feedback. We’re sorry to hear about the delivery delays and the frustration caused by the carrier.

We appreciate you bringing this to our attention. If you have any questions or need further assistance with your order, please feel free to contact us at support@anker.com — our team will be happy to help.

Rated 4 out of 5 stars

Great daily driver

I use this battery daily for personal and travel use. I get about 5 charges for my phone, and gets my laptop over 50%, but I have a pretty big battery on my computer. I have noticed some output issues when having more than 2 devices connected, especially if your running passthrough, but such a rare case for me. For my day to day this device is perfect

26 February 2026
Rated 5 out of 5 stars

This is a really nice device

This is a really nice device. I'm loving how fast it can charge my devices and I can trust it with my iphone and my old bluetooth speakers. Love how it can be left plugged into the wall waiting for more devices to be charged. It takes good care of your devices' batteries! Good product.

26 February 2026
Rated 5 out of 5 stars

Sleek & strong cord

Cord arrived as described. I’m combination with a new 20w USBC plug, my phone charges MUCH faster. The cord is more discreet than the old rubber cord. Thanks!

5 March 2026
Rated 5 out of 5 stars

Yay!

It was so nice to be able to order direct for the same price on Amazon. Also, so impressed with the quality of Anker products. I'm sold for life!

17 February 2026

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