Anker Reviews 6,426

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,847 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, highlighting their high quality and reliability over several years. Many find the website easy to use, with products clearly labeled and simple to understand, making the ordering process quick and straightforward. The products are often praised for their fast charging capabilities, impressive capacity, and sturdy construction, with many appreciating the thoughtful packaging. Reviewers also commend the excellent customer service, noting quick shipping and helpful support when issues arise. However, some people were dissatisfied with certain aspects, such as difficulty linking products to personal accounts for support or finding orders placed through third-party providers. There were also occasional complaints about slow delivery times, faulty units, and issues with specific products not charging certain devices or requiring specific angles to work. A few customers experienced confusing customer service interactions and problems with shipping carriers leading to delays or damaged packages.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the high quality, thoughtful design,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping and timely... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Order

Customers had ambiguous experiences with order, with some reporting satisfaction with the ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall love Anker and their products. However, a few problems: They can never find your order if you purchased from a 3rd party provider, e.g., Amazon. They don't link your phone or email either t... See more

Rated 4 out of 5 stars

It was cheap, but the build doesn't feel super robust. I probably should have expected this, but it doesn't work well for connecting with USB drives. It's pretty smooth with everything else though.

Rated 4 out of 5 stars

Website easy to use, products labeled well and easy to understand. Product lasts a good few years, just had to replace my old cord that I have had since 2020. I have noticed some minor heat on the cor... See more

Rated 5 out of 5 stars

The old eufy e28 app clean had a commercial rewarding the custommer with floor and fabric cleaner...they didn t realize this. But delivered them both on asking. The new app doesnt have that coupon..ye... See more


Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yay!

It was so nice to be able to order direct for the same price on Amazon. Also, so impressed with the quality of Anker products. I'm sold for life!

17 February 2026
Rated 3 out of 5 stars

You don't ship to Hawaii

I took advantage of the Valentine sale and bought 2 external chargers. Luckily I had plans to visit a friend in Florida, cause you don't ship to Hawai'i

25 February 2026
Anker logo

Reply from Anker

Thank you for your feedback. We appreciate you sharing your experience and understand the inconvenience regarding shipping availability.

If you have any questions or need further assistance, please feel free to contact us at support@anker.com — our team will be happy to help.

Kind regards,

Rated 5 out of 5 stars

Nice website and real nice products

I bought the charger cube with the emoticon display and charger cord and it was a steep price. Almost $60 BUT hopefully it'll be worth it in the long haul. Had it for a few weeks now and the charge is quick. 10% to 100% in less than an hour. I like it, it's cute and I hope to love it more in the future.

4 March 2026
Rated 5 out of 5 stars

I’m a true believer in this product.

I’m a true believer in this product that I purchase. My phone charge faster, there multiple plug in it doesn’t matter how many phones are connected,or PC. I still get the fast charged. I would and will buy again. You can’t go wrong.

4 March 2026
Rated 5 out of 5 stars

Buy once, and done!

I’ve owned Anker products and found them to be reliable, long-lasting products. Technology changes and devices/fittings become obsolete before there is any degradation in product performance. Who can ask for more?

1 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look