Customer service is always 10/10, always there to help with any queries Iv had. Never had a problem with the hair been using since 2020, and will continue to use as my supplier. I love all different... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Angel Remy hair has always been the best quality. My last extensions lasted me a year and a half. I bought some from another company before, cheaper but absolutely awful! My new hair from Angel Remy i... See more
Company replied
First time using these guys and it was so easy, although clear pay wouldn’t work at check out unfortunately. The communication was great and order arrived as arranged/ expected. The quality of the pon... See more
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I have been using Angel Remy Hair for around 7 years now and honestly, they are the best in the business. The quality of the hair is always outstanding. My clients love it and it lasts beautifully. T... See more
Company replied
Company details
- Hair Extensions Supplier
- Beauty Product Supplier
- Beauty Products Wholesaler
- Beauty Supply Store
- Cosmetics Industry
- Hair Product Store
About Angel Remy
Written by the company
Home Shop Aftercare Trade
Angel Remy have established themselves in being the nationwide’s leading Hair Extension Company offering the best quality hair at very competitive prices to trade. Angel Remy has over 40 hair colours to choose from, Enabling you to create your perfect look. Aside from our fantastic range of Hair Extensions, we also supply a range of hair extension tools which are needed when applying hair extensions. Angel Remy Hair Extensions, Global suppliers of high quality 100% human hair extensions.
Contact info
Unit 13 Redmill Trading Estate, Rigby Street, WS10 0NP, Wednesbury, United Kingdom
- 01215026943
- angelremyhairsuppliers@gmail.com
- www.angelremyhairextensions.com
4.3
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Angel Remy
Hello Jennifer, thank you for taking the time to leave a review!
Such a good product and great customer…
Such a good product and great customer service
18 September 2025
Reply from Angel Remy
Hello Amelia, thank you for leaving such a nice review!
Great customer service and hair is…
Great customer service and hair is beautiful thank you
17 September 2025
Reply from Angel Remy
Hello Nicola, glad you love our hair and thank you for the review!
Always fantastic quality and service…
Always fantastic quality and service used for years
15 September 2025
Reply from Angel Remy
Hello Shelley, thank you very much for leaving such a nice review!
I am very pleased with the fast service…
I am very pleased with the fast service and delivery. They respond to emails immediately when possible and very correctly.
4 September 2025
Reply from Angel Remy
Thank you for taking the time to leave such a lovely review, we try our best here at Angel Remy to make sure every one of our customer's is happy so we are extremely glad to hear you appreciate the effort! Really appreciate the kind comments!
Reply from Angel Remy
Hello Sharon, thank you for taking the time to leave us a review! We really appreciate your kind words!
Very easy company to deal with anytime…
Very easy company to deal with anytime I call. Website is also very easy to use
2 September 2025
Reply from Angel Remy
Hello Myles, thank you for taking the time to leave a review! Glad to see you like the website!
Poor quality and bad customer service
I purchased a wraparound ponytail from this company and it tangled very easily, so I found myself brushing it - with a wig brush - much more than I would have expected, and after just 7 days large parts of the hairpiece were frayed, had lost its shine, and had become frizzy. When I asked for a refund, I was told the item had already been heavily discounted so no refund would be issued and that, from the photos I sent, they accused me of using heat on the fibres, which I did not do; I've used hairpieces for many years and this is the worst I've ever used by far. I cannot comment on the rest of the products from this company as I have not used them, but I highly recommend avoiding the ponytails.
8 September 2025
Unprompted review
Reply from Angel Remy
Teresa, you can clearly see from the photos you have sent us that heat had been applied to the hair piece which cannot be done with synthetic hair and because of this the hair piece has been singed. This is the cause of the lost shine, frays and frizzy patches you are describing. As you can see on the website we state these are a non-refundable sale item at £10, the synthetic pieces we sell are amazing for this price. Synthetic hair pieces are not made for permanent use, if this is something you are looking for maybe a human hair piece would be more beneficial to you.
great quality hair
The hair colours are true to pictures online. Very silky good quality hair. Only downfall was i had to pay 81€ extra for duty on them coming into ireland
3 September 2025
Reply from Angel Remy
Hello Dawn, thank you for taking the time to leave a review, we are happy to hear you love the quality! It is unfortunate that Ireland charges you the import duties, we always recommend checking before placing an order.
I have been using Angel Remy Hair for…
I have been using Angel Remy Hair for around 7 years now and honestly, they are the best in the business. The quality of the hair is always outstanding. My clients love it and it lasts beautifully. Their customer service is just as amazing as their products. On the rare occasion I messed up an order, they were so helpful and understanding, and made sure my order was sent out to me straight away. I wouldn’t go anywhere else. Highly recommend Angel Remy!
29 August 2025
Reply from Angel Remy
Hello Gemma, thank you for taking the time to leave such a lovely review! We are try our best for all of our customer's and we are so glad to hear it is appreciated! Thank you for your comments.
Disappointing!!!
Poor quality extensions and dreadful customer service.
29 August 2025
Unprompted review
Reply from Angel Remy
Hello Natalie, you informed us that 3 strands had came away from the metal tip which is unheard of for us, when we offered to get the hair re-tipped, you then told us you had already threw two strands away. We are disappointed that you are saying "dreadful customer service" when we had offered to help you.
Why was I charged for next day delivery
Ordered Thursday 11.23am (before bank holiday)
My order was not posted out until Tuesday (this should have been posted out Thursday as I ordered before 12 noon or at the latest on the Friday.
There was no answer at the warehouse when I chased this up and no note on their website advising customers that they would be closed Thursday & Friday before the bank holiday.
I was still charged the £8.95 for next day pre 1pm delivery but my order took 5 days to arrive even though bank holiday was only 1 day.
26 August 2025
Reply from Angel Remy
Hi Dawn
Thank you for taking the time to review.
We took a break here at Angel Remy for a few days, this information was shown via our website and all our social media posts, upon ordering via our website you would have seen on our home page all orders placed after 4pm on Wednesday 21st August would be despatched Tuesday 26th August
Angel Remy
Paid next day guaranteed by 1pm it…
Paid next day guaranteed by 1pm it turned up after 5pm
26 August 2025
Reply from Angel Remy
Hello Nicola, I can see Royal Mail delivered your parcel late. This is out of our control as it is Royal Mail who deliver the parcels. We can claim to get your postage money back as Royal Mail did not deliver on time, please contact us for this.
Best wefts
Always a speedy service from angel and the wefts are always the best for weave installation as they are so compact, I always use the double drawn super weft
14 August 2025
Reply from Angel Remy
Hello Emma, thank you for leaving such a lovely review!
Reply from Angel Remy
Hello Melissa, thank you for the review!
I’ve rated on the basis that there was…
I’ve rated on the basis that there was 18 count instead of 20 in my order.
4 August 2025
Reply from Angel Remy
Hello Dotty, our bundles are sold by weight not the number of strands. For example if you buy a 16g bundle, usually you will get 20 strands but as it's sold by the weight it could be some more or less.
Absolutely awful hair extensions ive…
Absolutely awful hair extensions ive never had such bad extentions in all my life!! Do not waste youre money, ive messsed an trying yo contact then even by email and they are totally ignoring me an i think they will wait till 30 days are up then say i cant return the hair. I had the hair in 2 days and it notted really bad its snapped awfully i paid 514 pounds for hair to snapp matt an wont brush very well! It smells like sentheic hair!! Im absolutely devastated as im a mum an just wanted a new look and i got this as the outcome! Beauty works all the way!!! This hair is awful and i wouldnt ever go back do not waste youre money people i will be posting all over socials too!
22 July 2025
Reply from Angel Remy
Hello Chelsey, you emailed us on 03/08/25 when we were closed and then left us this review 2 hours later. This is why you didn't receive a reply straight away. Our hair is 100% Human hair not synthetic. Regarding the hair "snapping", you admitted on Whatsapp that you hadn't had the ends cut off, this is the over hang you are looking at not snapped hair. The over hang should always be cut off.
Responded quickly to a query
Responded quickly to a query, product arrived, beautiful quality
28 July 2025
Reply from Angel Remy
Hello Sharon, thank you for taking the time to leave a review!
Been using angel remy for yearsssss…
Been using angel remy for yearsssss quality always amazing, price very competitive. Customer service amazing. Thank you all ❤️
23 July 2025
Reply from Angel Remy
Hello Lyndsay, thank you for leaving such a lovely review!
Reply from Angel Remy
Hi Claire, thank you for your review, if the colour you ordered was incorrect, you can return as we do offer a 14 day refund or exchange
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