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Andertons Music Co. Reviews 

2,527
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,830 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality of service. Customers frequently mention that the staff members are extremely helpful, providing wonderful advice and making in-store interactions truly pleasant and productive. Consumers also appreciate the fast delivery service and competitive prices, noting that musical items arrive securely well-packaged and in pristine condition. However, some reviewers were not happy with product details, mentioning occasional setup flaws like strings positioned too close to the fretboard edge or deep nut cuts. A few other people also felt that online purchases occasionally required extra adjustments or attention compared to shopping directly in store.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that instruments arrive well-packaged, in... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, efficient shipping times and items... See more

Service

Customers report widespread satisfaction and praise the outstanding service provided. Consumers highlight... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpful, patient, and... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and great deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying from Andertons for a few years now; a couple of guitars, some pedals, an amp, various accessories and even a ukulele. Service has always been great. prices competitive and items pe... See more

Rated 5 out of 5 stars

Really pleased that Anderson’s had this at a great price because there was NO WAY I was going to give my money to some planet trashing millionaire d*ck. Support family owned small businesses wher... See more

Rated 5 out of 5 stars

I ordered a Yamaha guitar, but realised shortly afterwards that I’d tried this type of guitar and didn’t like the feel of it. felt a bit foolish but cancelled the order early the next morning. I g... See more

Rated 5 out of 5 stars

Andertons are a uk based independent music shop. That’s pretty rare these days so I’m happy to support them. Also they tick all the boxes for pricing, stock, choice and speed of service. The last thin... See more


Company details

  1. Musical Instrument Store
  2. Drum Store
  3. Guitar Store
  4. Piano Store
  5. Used Musical Instrument Store

Written by the company

For over 60 years, Andertons has sold Guitars, Amplifiers, Keyboards, Drums, Pianos, Recording Equipment, Accessories and more to the music community. From beginners to pros looking to expand their sound, we started making musicians in 1964 - and haven't stopped since! With the iconic store in Guildford, Surrey, and the website that ships all over the UK and around the world, Andertons is one of the biggest musical instrument retailers, winning multiple industry and consumer awards. Not sure what musical instrument or gear is right for you? Checkout the Andertons YouTube channel for reviews, first-looks, and pure entertainment! Or use the quizzes, blogs and buyer's guides on the website to learn even more.


Contact info

Promotion box for Andertons Music Co.

Great Offers On Guitars, Synths & More

Save on guitars, basses, synths, drums & more - new offers every week!

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,527)

1,841 reviews in the last 12 months

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Rated 5 out of 5 stars

Bass Boost!!

The item I required was in stock and I was able to check it out, with a short instruction from a member of the team, and was pleased with their recommendation.

29 July 2026
Rated 5 out of 5 stars

We went to buy a new electric drum kit…

We went to buy a new electric drum kit for our 14 year old. It was great for him to play the different kits and see for himself the differences. Luke was really helpful, advising on the different kits, set up and play. Very efficient and quick delivery. Thank you

4 July 2026
Rated 5 out of 5 stars

They had guitar at a competitive price

They had guitar at a competitive price. To have a competitive price is not difficult, but what makes the difference is the process. I ordered online. Online purchases can be risky without handling the goods, but they have a good reputation of putting things right if they are not right. I bought 2 guitars and accessories recently. The products were a least as good as I expected, but it’s the service and the quickness of action which was impressive. I have been semi pro for decades now so have accrued lots of guitars. In fact I’m full. I wish I wasn’t because I’m like a little kid looking forward to the carrier to advise me of the shipment details. They always turn up on date, and on time, which is very important to me. Important so that I can as the wife to nip to the shops so she doesn’t see that I’ve bought another bloody guitar. Highly recommended.

4 August 2026
Rated 5 out of 5 stars

Andertons are reliable and good value

Andertons are reliable and good value. Sure I could have bought my Arturia Keylab 61 from Thomann and got it cheaper but I trust that, should anything go wrong with the product, Andertons have got my back. That's worth the price difference to me.

27 July 2026
Rated 5 out of 5 stars

Very good shop

This is a very good shop. Shipping is super fast. There's a lot of choice and plenty of stock. Being in the EU, I had some issues with customs, who weren't doing their job properly. Anderton helped me as much as he could. Thank you to them.

1 August 2026
Rated 5 out of 5 stars

Great service

Item was delivered early quickly, and was well-packaged with no risk of damage. Great price and great service overall. I shall definitely use again.

19 July 2026

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