Absolute scumbags. They don’t accept Amex (not mentioned anywhere in agreement) and will find any reason to add bolt-on charges. I was charged €150 as a ‘key deposit’, refundable upon return of t... See more
Company replied
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See what reviewers are saying
Bellow the suppose price to pay for my car rental, and after all those hidden chargers I end up paying 568.92. ______________________________________________________ ¡Thank you for you... See more
Company replied
Our ordered car was not available, so we got a downgrade (other lower category)! They didn't even excuse and they declined a refund by stating that the rented car was also suitable for 4 passengers! M... See more
I returned the car at AutoClick Alicante office on 12.10.2016 according to the rental agreement. There was a parking accident with a small damages on the car. I applied the papers about the accide... See more
Company replied
1.1
Bad
357 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Return customer
Booked with AmigoAutos before and happy to again. Quick, easy and fair pricing. Last time everything went smoothly at airport, so expecting the same this tme.
11 June 2015
Unprompted review
Reply from AmigoAutos.com
Dear Mr Crisp,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Reliable
I've used it on several countries and once you have confirmation ir's very reliable and good value for money.
7 June 2015
Unprompted review
Reply from AmigoAutos.com
Dear Customer,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
great service as ever
Great service as ever. It would be an even better service if it was much easier to see which companies were supplying cars from a desk at the airport and which were meet and greet.
7 June 2015
Unprompted review
Reply from AmigoAutos.com
Dear Kevin,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Reply from AmigoAutos.com
Dear Chris,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Easy site easy language clear instructions
Like this firm used them for years always good
17 May 2015
Unprompted review
Reply from AmigoAutos.com
Dear Martin,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
very user friendly
when booking I found your system very easy & user friendly
6 May 2015
Unprompted review
Reply from AmigoAutos.com
Dear Dee West,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Excellent service
I have used Amigo Autos many times and have always had excellent customer service. The cost of the rental and the quality of vehicles are excellent
I would strongly recommend them to friends.
6 May 2015
Unprompted review
Reply from AmigoAutos.com
Dear K. Higgins,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Never had a problem
I've been using Amigo for years as I regularly travel to Spain. I've never had a problem, and they've always been excellent on price. Would recommend them without hesitation, based on my experience.
3 March 2015
Unprompted review
Reply from AmigoAutos.com
Dear David,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards,
Rip off !
Booked on line for two days hire while in Majorca. 15euros a day. ended up paying another whopping 178 euros for insurance and a Tom tom ,, !,
Paid more for two days hire than 2 weeks hire !, would have booked for two weeks and left the car sitting at the door had we known
Won't use online booking with this company again beware hidden extras!!
3 March 2015
Unprompted review
Reply from AmigoAutos.com
Dear customer,
first at all we would like to apologize for the inconveniences you had.
Amigoautos as broker always inform about the extras which are not included in the web price. The insurrance included in the rate is a Colision Damage Waiwer with excess and on collecting the vehicule, the client can optionally purchase a extra cover.All the suplements and extra insurrance prices are indicated during the booking process in Term & Conditions of each offered rental.
Thanks.
Best regards.
Amigo Autos
Car rent
We are very happy with the Amigo Auto Company. For some years we rent every year a car and we never had any trouble with it. And when there is trouble with the confirmation of the rent, they help you to get it done !
The only trouble we have is the big row for the desk at the Alicante Airport !! Because that takes time and we have to drive in the dark !
28 January 2015
Unprompted review
GOOD PRICE ALWAYS
Can mostly, but not always, get the best price on this site. Nevertheless, worth a visit.
Web site could do with improvement. The input boxes for credit card details are confusing - e.g. expiry date of credit card is next to passport number which means it can easily be read as needing the expiry date of passport!
Off- site collections at airports should also be shown clearly before bookings are made.
12 January 2015
Unprompted review
good, quick and reliable
All ready foor many years a customer and hiring several times a year a car through Amigoautos; never a complaint...
12 January 2015
Unprompted review
trustworthy and reliable
I have used Amigo Autos in Crete, Spain and Portugal and have found their service excellent as well as their comparable prices. Well worth a visit
10 January 2015
Unprompted review
Reply from AmigoAutos.com
Dear Keith,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Bad experiance
When we vent to pic up our car, it turned out that We had to pay ekstra for the delivery in another place than the pic up. When booking at there web page, they did not tell us the total price of the rent. Yes it said that ekstra fees may be charged in the terms and condition, but were i come from the price should be told from the beginning. And by the way. To rent the car for 2 days they filled the car with gaz for 90€. In a ford fiesta.... Not a place i would recommend to rent a car again!!
23 December 2014
Unprompted review
Reply from AmigoAutos.com
Dear customer, first of all we are very sorry for the inconveniences. But we would like to remind you that we do inform about the possible extra charges for One Way bookings during the booking process with this highlighted message:
NOTICE
The One Way Fee (pick up and return in another office) is not always included in the price. Please see terms and conditions if additional charges apply.
Fuel policy is also explained in the terms and conditions and depend on the car rental agency.
Best regards,
Amigo Autos
I have used AmigoAutos for the last 8 years
I have used this site for the last 8 years going to spain and find everything about them a joy.
Highly Recomended
19 November 2014
Unprompted review
used amigo for years never had a problem
good service at a very good price
6 November 2014
Unprompted review
excellent and correct
after a horrorific experience with rentacarspain.com (arriving at Malaga Airport late evening, and no car), it was really super!!! I recomend it!
4 November 2014
Unprompted review
Cheaper than going direct
Used this company for years. Highly recommended.
29 October 2014
Unprompted review
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