American Golf Reviews 

180,824
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 21,065 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the staff members are extremely welcoming, exceptionally knowledgeable, and thoroughly patient when guiding them through their equipment choices and purchases. Consumers genuinely value the detailed custom fittings and professional advice that ensure they find the right products for their personal sporting needs. Shoppers frequently mention finding great competitive prices and a wonderful variety of items available conveniently in store. Some reviewers were not happy with specific clothing products, clearly mentioning recurring problems with incorrect sizing, poor design, and disappointing overall fit.

What people talk about most

Staff

Customers report a high level of satisfaction and appreciation for the staff, highlighting their welcoming... See more

Product

Reviewers mention positive feedback about product quality, value, and selection. Consumers frequently praise... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and thorough staff... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs, competitive pricing,... See more

Customer service

Consumers find customer service to be exceptionally positive and welcoming. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more

Company replied

Rated 5 out of 5 stars

As always the lads at American Golf in Aintree looked after me with great knowledge and professionalism..Big shout out to young Oliver the newby who is very friendly and knowledgeable.. thanks aga... See more

Company replied

Rated 5 out of 5 stars

Great help and guidance from staff member, who was able to talk me through styles, options and price points for a new putter. Gave me time to practice, understand what was suitable for my game and fou... See more

Company replied

Rated 5 out of 5 stars

Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181K reviews

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1-star

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4.7

All reviews

(180,824)

20,593 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Certain goods in sale with lots of…

Certain goods in sale with lots of choice.
Staff on hand and very helpful.

20 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thanks for taking time out of your day to leave this wonderful review. 

We are glad to hear that you were happy with the selection.

We take great pride in our customer service, so thank you for the feedback, It's appreciated!

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Good service

20 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 

Thanks, 
AG Service Team

Rated 5 out of 5 stars

Simon was really helpful

Simon was really helpful, he listened to our needs and took the time with my son to find the right set of clubs. Simon has a great knowledge of golf and even took time to share tips. Definitely be going back.

20 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Simon. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 4 out of 5 stars

Replacement shoes

Good service although had to wait for them to come from depot.

19 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re pleased to hear that you received good service. 

We do apologise for the wait while your items were brought in from the depot and appreciate your patience and understanding. 

We hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Good selection and always helpful…

Good selection and always helpful friendly staff

20 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thanks for taking time out of your day to leave this wonderful review. 

We are glad to hear that you were happy with the selection.

We take great pride in our customer service, so thank you for the feedback, It's appreciated!
  
Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Salesman was knowledgeable and very…

Salesman was knowledgeable and very helpful. Good price for the irons

20 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re delighted to hear that our team member was knowledgeable and helpful, and that you were pleased with the price of your new irons. 

We really appreciate your feedback and hope you enjoy your new clubs!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Really helpful

Really helpful. Allowed me to try out putters in their putting area. Well priced.

20 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you so much for your fantastic 5* review! 

We're delighted to hear you enjoyed trying out the putters in our putting area and found our prices well suited to you. 

Looking forward to welcoming you back soon!

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Great advice

Great advice and time with John P on ping equipment.

19 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially John P. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Excellent staff

Excellent staff

20 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Always great service and very helpful.

Always great service and very helpful.

20 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars

Very helpful with clothing purchase and…

Very helpful with clothing purchase and club advice

20 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you for the wonderful review and for taking the time to share your feedback with American Golf. 

Our priority is customer service. 
  
Many thanks, 
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re delighted to hear that you received excellent service and that your order was delivered promptly. 

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re pleased to hear that you were impressed with the range of stock available and found our prices to be competitive. 

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Good stock good service clean and well…

Good stock good service clean and well presented premises

20 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re pleased to hear that you were happy with our range of stock and the service you received. 

It’s also great to know that you found our premises clean and well presented. 

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 4 out of 5 stars

Would not price match Foremost…

Would have given you 5 but you wouldn’t price match Foremost Golf who were £15 less for same item of clothing.

20 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for taking the time to share your feedback. 

We’re sorry to hear that our price match policy affected your overall experience and understand your disappointment when you found the same item available for less elsewhere.

We appreciate you bringing this to our attention and will ensure your feedback is shared with the relevant team for consideration. 

We hope to have the opportunity to provide you with a 5-star experience in the future.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Staff and service always good and…

Staff and service always good and helpful.

20 August 2026
American Golf logo

Reply from American Golf

Hi,

Thank you very much for your lovely review.

We truly value your feedback and are delighted to hear that our staff and service met your expectations.

Thanks again,
AG Service Team

Rated 5 out of 5 stars

Very helpful in the shop and helped me…

Very helpful in the shop and helped me find what I wanted very quickly
Great value for what I bought.

20 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thanks so much for leaving your 5* review. 

We are glad that our staff looked after you in store, we take great pride in our customer service! 

Hope you enjoy your new purchase. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful advice from Jake.

20 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Jake. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

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