Ambrose Wilson logo
Visit website

Ambrose Wilson Reviews 

3,396
•
TrustScore 3.5 out of 5

3.4

Shopping & Fashion
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently find navigating the site and making digital payments very simple and straightforward. People truly appreciate the remarkably quick setup and the user-friendly payment system that allows transactions to be completed smoothly without unnecessary complications. Though some customers encountered persistent issues with delayed orders and missing items from their physical packages. Others noted that customer support was unhelpful and unresponsive when trying to resolve various account problems. Furthermore, shoppers experienced immense difficulties reaching representatives on live chat, leading to widespread frustration with the overall service quality and assistance provided.

What people talk about most

Payment

Consumers find payment experiences to be highly mixed. While many reviewers praise the system as quick, fast,... See more

Product

Clients share ambiguous opinions on product experiences, ranging from severe disappointment to satisfaction.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected cancellations... See more

Customer service

Customers consistently note negative experiences with customer service, expressing deep frustration over... See more

User experience

Reviewers express overall satisfaction regarding user experience, highlighting how quick the setup is and how... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have used Ambrose Wilson for decades, but in recent years the quality of the clothes has declined and they no longer stock EE width shoes. I recently went back to them and ordered a few bits, most w... See more

Rated 4 out of 5 stars

The description for the dressing gown states, ‘pockets for convenience’. Where are they? Mine does not have pockets.

Rated 5 out of 5 stars

Great service. Impressed with the checking and security questions, confident that it was safe. Extremely easy to understand and pay. Very quick and efficient.

Rated 5 out of 5 stars

Is was good but since requesting to pay and then waiting to get the link from you, meant you added extra for late payment. I'm not happy about that!!!

Company details

  1. Shopping & Fashion

Information provided by various external sources

Here at Ambrose Wilson we are proud to make clothes which fit and flatter our customers.

Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(3,396)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely customer service

Lovely customer service. Very speedy and efficient. Always let me know in fair time before my payments actually due, previous experience with other companies was finding out when already missed so end up with late fees. Highly recommended. 12/10

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

I have never bought anything from this company nor set up an account with them, but for the second time random goods have been sent to me. Their customer service make out like it’s my fault someone has stolen my details, they need to tighten up their security absolute scam artists. I wouldn’t purchase anything from them considering how lax their security clearly is

8 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look