Amart Furniture Reviews 

30,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,753 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often share that the store staff members are consistently friendly, highly informative, and always ready to assist buyers without any pressure. Buyers are also very pleased with the furniture selection and the smooth delivery service, noting that orders arrive promptly and setup is handled with great care. Some reviewers were not happy with unexpected delivery delays, poor communication from customer care, and difficulties getting timely responses when problems occurred. A few other people also felt that certain delivered items had quality defects or did not match the expected standards.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that sales teams are friendly, helpful, and not pushy.... See more

Product

Reviewers mention positive feedback about product quality, highlighting amazing ranges and excellent... See more

Delivery service

Consumers find delivery service to be positive, highlighting professional and efficient experiences overall.... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth journey from browsing... See more

Customer service

People report positive experiences with customer service, noting that representatives are friendly, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found exactly what I needed online and the instore purchase was simple. I was able to arrange delivery for a small fee, if required. There was a great range of furniture and decorator products, givi... See more

Rated 5 out of 5 stars

Buying a lounge is as personal as buying a mattress. The staff at Amart Bundaberg were not only patient with me jumping from couch to couch but were able to also guide me through their payment options... See more

Rated 5 out of 5 stars

We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We high... See more

Rated 5 out of 5 stars

Very happy with quality of our new leather lounge setting. Excellent service from lounge selection to purchase and delivery. Very courteous and helpful staff all round and delivery was exceptional.... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(30,210)

4,484 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 out of 10. No pressure hard selling technique just…

No pressure hard selling technique just professional honest informative detailed answers to my questions. Nothing was too much trouble to provide the information requested. All Amart personnel at the Midland store have earnt well deserved accolades. remaining respectfully yours Mr. John Kohl.

9 September 2026
Rated 2 out of 5 stars

I ordered my item online and item sent and tracking issued, but now no-one knows where my item is :(

I ordered my item online on 3/9/26, tracking advised delivery on Monday 7th but nothing, tracking not updating, I called Tues and told I would be emailed with update nothing. Then called again Wednesday, put on hold for 32 mins and then call is cut off before anyone even speaks to me. I call back, after another 30 mins, get told the team will contact driver and will email you in 24-48 hours. so much for "all orders should be received within 3 days" customer service is extremely poor with really long hold times. So very disappointed.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

A GREAT RANGE OF QUALTY PRODUCTS

I found exactly what I needed online and the instore purchase was simple. I was able to arrange delivery for a small fee, if required. There was a great range of furniture and decorator products, giving buyers a number of quality choices, and multiple colour options. The staff are friendly and helpful. The store is tidy and the layout makes it easy to locate what you're looking for. I always make Amart my first stop when looking for quality furniture and decor.

21 August 2026
Rated 5 out of 5 stars

Amart, Great with Everything

We were looking for a couple of recliners. We bought one online but the colour was totally wrong and it arrived damaged. We decided to only buy instore & visited one store that only had half of their stock on the floor. We couldn't see the items we were interested in. We then went to Amart and the range is massive, we found exactly what we wanted, on sale, and once trying it out, were able to purchase and leave in a few minutes. (Not to mention a 5 yr warranty). The staff member was very helpful and knowledgeable. The only downside was a 2 week wait but for the bargain we got we're happy to wait. Great store, service and range.

3 September 2026

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