Amart Furniture Reviews 

I purchased the Madeline 3 seater sofa bed in light grey. When I unfolded the bed out the top part of the mattress where pillows go was not flat it was risen. I checked the frame to see if it would go lower to a completely flat position, but it doesn't. I see pictures of other sofa beds that have completely flat mattress's and I just want to know why this particular sofa bed does not have a flat metal base or mattress.
Was not informed of this feature by sales assistant when I was looking to buy a sofa bed.

The staff at Penrith were very helpful and engaging
New their products.

WARNING. DO NOT BUY ANY PRODUCT THAT FALLS IN THE CATEGORY OF ‘CUSTOM ORDER’
I have simply placed an order for a double bed. Which just so happens to be a ‘custom order’. The delay on this product is getting ridiculous. We were told to sign a waiver where we pay a minimum 30% deposit and reassured by staff that we will see our bed in 12-14 weeks.
The delivery has been pushed out to FIVE MONTHS now. For a double bed…..
The store will use every caveat on the waiver and hide behind the wording. ‘It’s out of our control’ ‘many factors’ blah blah. They will take zero accountability but they will happily take your money. The ‘manager’ offered an insulting discount and happily reminded me that I would forfeit 30% of the sale for cancelling the order. In the meantime my daughter who wanted the bed has been sleeping on a mattress on the floor since we placed the order.
If you are considering buying from Amart furniture I would recommend shopping around and DO NOT believe the sales person when they tell you misleading delivery expectations, because management will duck and weave and use every word of the waiver to hide behind to forfeit their responsibility and expectations to their customers.
Order was placed in the Gepps Cross store in South Australia

Customer service, quality of products . Great range , you can spend as little or a lot in store . It’s worth a first port of call .

We really loved the vibe and presentation of the store. One of the staff members was very welcoming, friendly and accommodating. We felt comfortable browsing around without feeling pressured to buy anything, which made the whole experience really enjoyable.

The staff member was also happy to help when we needed it and gave us the space to take our time and look through the products. We ended up having such a positive experience that we purchased three items. Overall, it was a great combination of friendly customer service, a welcoming store environment and a good range of products.

Service was great! Greg in the bedding department had great customer service.

All staff we had to deal with were helpful friendly and are an asset to the company.

All staff friendly and helpful keep up the good work

Nice friendly knowledgeable staff and non pushy sales floor.

Update Communication via email was very good

Customer service attention excellant. Range and item purchased suited needs.

Without a discount applied left me feeling a little ripped off after such a strong campaign.

Staff went above and beyond to help us with what we wanted and for the quickest delivery time

The sales process was unpressured and informative. The pickup process was extraordinarily easy, quick and friendly. The Cairns Amart team did a great job.

Start to finish. No issues. Friendly team. Not pushy

Side cupboard didn’t go together very well
The top didn’t fit properly we had to modify it to fix it as rural and didn’t want the hassle
Of a return . Bottom of one of the draws was scratched . I don’t think we would buy again from Amart

Amazing price and reasonable delivery charge. Fairly easy to assemble for 1 person and very happy with finished product

From entering the store to choosing a lounge suite and leaving, the service was great and very friendly. The store was clean and I liked the layout.
I will definitely be back.

We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We highly recommend tge Virginia Queensland A Mart store to everyone