Avoid this company like the plague. Clearly still trading under false pretences. Money taken but no product delivered and no response to emails. Thankfully have been able to recoup money from credit... See more
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See what reviewers are saying
I bought a pair of shoes and they weren't wide enough. There was no address on the receipt but one on their website but I emailed Always Riding for their return address with no reply. So, I returned t... See more
I ordered the Brooks Dalston backpack, mostly under other recommendations on the site and i love it. It was packed beautifully and arrived it good time. The bag has a useful laptop pouch as well... See more
Ordered wrong colour trousers by mistake and Always Ridings responded positively by email to allow change in order. Quality of product great, service excellent and will definitely use again as well... See more
Company details
Written by the company
Always Riding is the UK's leading independent e-tailor of stylish cycle clothing from new and established brands for both men and women. Within our easy to use store, you can read reviews from your fellow cyclist, browse, buy and then receive same day speedy despatch.
Contact info
281 Mare Street, E8 1GR, United Kingdom
- N/A
- support@alwaysriding.co.uk
- www.alwaysriding.co.uk
No recent history of asking for reviews
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Ready for le tour!
The fit was perfect, the delivery time was fast even as an international order and the price was great!
Quick, simple and will buy from again
Quick despatch and delivery, along with an efficient exchange process made for a great shopping experience with AR.
Excellent Service
Bought 2 pair of gloves one pair fingerless and one pair phone friendly.
With the tour of Pembrokeshire looming the gloves turned up in time only to open the parcel to find a pair of fingerless gloves and only one right handed glove of the second pair ordered.
I emailed Always Riding straight away and had a speedy reply from Paul, after searching the warehouse they found the glove. In Paul's words a very lonely glove and it was dispatched immediately and I received it the next day. spot on!!!!!
The gloves them selves are a short version more of a summer feel with great padding in the palm and on the index finger and thumb they have a pad which allows you to use your mobile phone without taking your gloves off.
Great service, great product!
Got a great new cycling jersey, fantastic price and looks perfect. The product looked exactly like the website showed. Delivery was quick. Overall very pleased, will definitely be looking back for more.
No fuzz, just great product and delivery
Not much more to say. I'm fully satisfied.
great service -- I'm very happy with my jacket
Great jacket, sent in a jiffy -- very pleased!
What can be done better? Nothing!
Good quality product, good price, fast shipping and no problems whatsoever.
Lighting fast delivery to Oz and great pricing!
Ordered a Castelli Gabba from Always Riding and got it in lighting fast time sent direct to my door in Australia. The price was super competive with other retailers and the product is perfect!
Stylish cycle clothing
Great brands, fast service, good pricing. Highly recommended.
Very good service, fast delivery and quick to communicate
Their staff were very helpful and fast to respond when an item broke whilst under warranty. The replacements were delivered extremely quickly, especially as they weren't in stock.
Great experience with always riding, very comprehensive service with all the delivery notifications etc. you'd expect.
A good choice of products and first class service.
Everything as it says on the tin. Would recommend to friends.
Excellent products, prices and service!
I definitely use Always Riding again.
Fast and great communication and coffee!
great communication as to where my package was- who signed for it etc. The website is easy to navigate and look for items and get cycling information as well. I have pinned this place for future purchases!
A real pleasure to deal with this online presence
A R have an ethos that runs through the company you can really feel as an online customer. I ordered the wrong size, the customer support was excellent and I was refunded promptly too.
Appalling delivery service from DPD, but fantastic customer service from Always Riding
I ordered 3 base layers from Craft. Always Riding despatched these quicker than I had anticipated, and I was in Rome running the marathon when the first delivery card (from DPD delivery service) was left in my letter box. As I was not going to be at home to receive them for a re-delivery, I contacted Always Riding (Leire Amo Ortiz) who changed the delivery address to work my address. This was done very quickly.
I received an email the next morning from DPD saying my delivery would be that day at a certain time. This never arrived. This happened a couple of times and became incredibly frustrating. There was no way of contacting DPD directly, but Leire was very helpful and apologetic on each occasion that I had to contact her to say that DPD had failed again. Eventually DPD (after a very frustrating week) managed to deliver my parcel.
Always Riding provided me with a full refund. I was hoping for some sort of compensation for DPD's incompetence, but had not anticipated a full refund. That said I very much appreciated it. And the shirts are great!!
Fantastic customer service by Always Riding, and to Leire. It was very much appreciated. 5 stars for customer service, but let down by DPD. I will be using Always Riding again. Thankyou
They put up with us changing the delivery arrangements more than once without moaning!
Great service, great product. It was for son's birthday and so was going to his address. But he was out, and then it was rearranged and he was out again, but the update emails made it very easy to arrange to have it delivered to a neighbour. Was very impressed with the way they stayed in contact re the delivery. Will use the site again!
Great website, fast delivery
Always happy with always riding... Will no doubt be back again soon for more kit!!
Great company, good price & free next day delivery!
Really good company, great service & nice to have free next day delivery!
Great range of product, superb delivery service
Ordered a pair of cycling gloves and they were delivered very quickly. But, I ordered the wrong size. So I followed the simple returns process and a few days later the new pair arrived. Great service, I will definitely be using Always Riding in the future.
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