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Alternative Airlines Reviews 

30,529
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Considering 4,255 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and straightforward booking process, making it simple to find and secure flights. Many appreciate the diverse and flexible payment options, including plans to spread costs, which makes travel more accessible. Reviewers often highlight the excellent service, clear pricing, and prompt confirmations, contributing to a smooth overall experience. However, some customers noted that prices could be higher compared to other booking services, especially with additional charges. A few also mentioned that certain purchased options or services, like adding checked bags or understanding ticket types, did not always meet expectations.

What people talk about most

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy, quick, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as streamlined, simple, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, convenience, and... See more

Payment

Customers had positive experiences with payment, finding the process easy, simple, and straightforward with... See more

Price

Reviewers express satisfaction with the pricing, often highlighting competitive rates and the absence of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great! I made an error with my travel dates while booking and only realized after payment had gone through. I immediately put a call through to their customer support and the lady th... See more

Rated 5 out of 5 stars

My experience using alternative airlines has always always been stellar. The ease at which I can search for flights and book them. I feel confident that even on a budget I can still fly the way I want... See more

Rated 5 out of 5 stars

I looked at the price and looked at other sites and I found alternative airlines to be cheaper straightforward and truthful regarding what they offer. Prices elsewhere can be cheaper but when every... See more

Rated 5 out of 5 stars

I had to go back and forth several times in and out through the Klarna app and the website and that’s when usually prices almost doubles when you try to complete a purchase. It didn’t happen here and... See more

Company details

  1. Travel Agency
  2. Airline
  3. Airline Ticket Agency
  4. Flights Search Site

Written by the company

Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.

Contact info

4.9

Excellent

TrustScore 5 out of 5

31K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(30,529)

4,407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A super experience

A super experience ! It was best price and good options to choose from ! I saved the website and always will book with them !

18 July 2026
Rated 5 out of 5 stars

This was a great find!

I found options she choices here that I didn't see on other platforms.
They also had greater flexibility with payment options.
The process was very smooth and uncomplicated. Will use again 😊

18 July 2026
Rated 5 out of 5 stars

Tipple A: Amazoing Alternative Airlines…

My experience with Alternative Airlines was nothing short of Amazing! The site is user friendly and very easy to use. The booking process was quick and seamless! I definitely will be recommending the service to my clients!

18 July 2026
Rated 5 out of 5 stars

Amend a booking

Issue: I requested and paid to change my trip to a different date, but the system did not process the payment.

Resolved: I had to call at 4 a.m. local time, which was 9 a.m. in the UK, and lose some sleep just to get the issue resolved. Thankfully, I was able to speak with Kayleigh, who provided outstanding customer service from beginning to end. She understood my situation, asked the right questions, and resolved the issue promptly.

Thank you to the amazing team working the morning shift at the call center in UK!!! Keep up the great work 10/10.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

A very hassle free booking

A very hassle free booking. It smoothly went through from flight and date selection and down to payment and confirmation of flight ticket. Great service 👏
Will use definitely use Alternative Airline again.

16 July 2026
Rated 5 out of 5 stars

Fantastic online service

Fantastic online service! Great
Price above all and I will definitely be choosing this excellent service in the future. A very happy customer and will highly recommend. Thank you so much for making my booking easy and at great value!

18 July 2026

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