Alltrue Reviews 395

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the mission and values of the company, finding the products to be of good quality and enjoying the variety offered in the boxes. Customers also value discovering new and ethical brands through their subscription. However, some people were dissatisfied with the user experience, particularly regarding notifications for product selection and shipping updates. There are also concerns about product repetition and a perceived decrease in the diversity and quality of items in recent boxes, with some customers receiving products they have no interest in.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers appreciate the quality and uniqueness of... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the good quality of products, highlighting... See more

Subscription

Clients share ambiguous opinions on subscription. Many customers express satisfaction, enjoying the items... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers enjoyed... See more

User experience

Reviewers express disappointment with the user experience, citing a lack of fun and issues with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first joined when it was Causebox and have received some very nice items over the years. Recently I stopped getting notification that it is time to make my selections and ended up getting things I... See more

Company replied

Rated 4 out of 5 stars

I've been a loyal Alltrue customer since the early days of the pandemic. I absolutely love their mission and values, and their offering of products that align with those. Because of Alltrue, I've disc... See more

Rated 4 out of 5 stars

I am not getting my notifications to choose my own items anymore - like I did when it was CauseBox. I feel that the product items and notification systems were better then. The items chosen for me a... See more

Company replied

Rated 4 out of 5 stars

I enjoy the variety of things encompassed in the boxes from home goods to simple but thoughtful clothing. I also enjoy that it’s not so many boxes as to be an overwhelming number of things showing up.... See more


Company details

  1. Online Marketplace

About Alltrue

Written by the company

Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living. At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives. More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.

Contact info

Build Your Box Today!

Get a curated collection of ethical and eco-friendly products.

3.7

Average

TrustScore 3.5 out of 5

395 reviews

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Rated 3 out of 5 stars

First of all

First of all, do not publicly share my review. I haven't received my most recent order yet. This happened last time so I couldn't send a review of the contents. Once again, I missed out one something I would have preferred when making my choices. I understand you don't have a crystal ball for predicting how many items to pre-order.This has been a challenge for me. Your website isn't easy to navigate for this information. Typically I give the things I get as gifts. There have been a few things that I was disappointed in. The scent of a couple of things was not pleasant.I few towels seemed cheap. The recent ocean beach theme didn't excite me. I really appreciate the strong women lead and fairtrade businesses you support. That is why I originally signed up. I LOVE the boxes!

13 May 2026
Rated 3 out of 5 stars

I have been a member of Alltrue since…

I have been a member of Alltrue since 2018. The products are good and the packaging and magazine insert are great. Over the years, it seems like the boxes have less items. Overall, I feel good about supporting sustainable and worldwide products.

13 May 2026
Rated 5 out of 5 stars

I only had to contact customer service…

I only had to contact customer service a few times. Each time, I quickly received the information I needed!
I like the products from the Alltrue boxes and shopping the market place. I do miss shopping the “bundles” at the market place.

13 May 2026
Rated 5 out of 5 stars

Positive!

I really enjoy the positive initiative focus of this subscription. I find the value to be worth it as the choice experience is fun and I rarely ever dislike something I’ve received whether it be for me or as a gift. There is variety, and I like the magazine with additional fun things to spark change.

13 May 2026
Rated 3 out of 5 stars

Decreasing value

I haven’t been happy with the customization options the last couple of seasons, seems like they’re cutting back on options and value.

13 May 2026
Rated 4 out of 5 stars

Products are good quality and unique

Products are good quality and unique. Some items have been used as gifts and were well received.
As a Canadian the Delivery timeline is getting better.
Is there a way to track delivery day?
I wish that extras and marketplace orders could be bundled or cheaper to Canada.
The yearly renewal charge to my credit card was moved up 3 months this year and I still had half this year to order. Could you put this charge date on my account so I know next year.

13 May 2026

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