I was very pleased with the price. Communication from company was first class. Albie was clear professional, a credit to the company. There are couple of points which perhaps the company should... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Excellent necklace with star .!! Wedding present ( I’m 70!!!).. my wife loved it .. Inquired about matching earrings on a Saturday night AND got an answer within an hour saying they could make them !!... See more
Company replied
Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more
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Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more
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Company details
Written by the company
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
Written by the company
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
Contact info
107-111 Fleet Street, EC4A 2AB, London, United Kingdom
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great service
Great service - they made sure that my mothers bracelet arrived on time for her Birthday and it was spectacular. Thnak you all.
3 July 2026
Unprompted review
Reply from All Diamond
Thank you for your wonderful review. We are delighted to hear that we could help ensure your mother's bracelet arrived in time for her birthday and that she loved it.
Thank you for your kind words and support. We hope to assist you again in the future.
All Diamond Team
Beautiful quality diamonds
Beautiful quality diamonds, stunning coloir and clarity and a gorgeous gift for my niece.
23 June 2026
Reply from All Diamond
Thank you for your lovely review. We are delighted to hear that you were pleased with the quality, colour and clarity of the diamonds, and that they made such a special gift for your niece.
We truly appreciate your support.
All Diamond Team
10th Wedding Anniversary Diamond
Excellent service start to finish.
Would definitely recommend All Diamond.
15 June 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you were pleased with our service from start to finish.
Thank you for your recommendation and support.
All Diamond Team
Very friendly kept me updated
Very friendly kept me updated, brilliant customer care and jewellery!
23 June 2026
Reply from All Diamond
Thank you for your lovely review. We are delighted to hear that you were happy with our customer care, communication and jewellery.
We truly appreciate your support.
All Diamond Team
Excellent necklace with star .!
Excellent necklace with star .!! Wedding present ( I’m 70!!!).. my wife loved it .. Inquired about matching earrings on a Saturday night AND got an answer within an hour saying they could make them !!! Wow! What great service.. wholly recommend to anyone wanting quality jewellery with great customer service. AND delivered amazingly quickly..
15 June 2026
Reply from All Diamond
Thank you for your wonderful review. We are delighted to hear that your wife loved her wedding present and that you were pleased with both the quality of the necklace and the service you received.
It is especially lovely to know that our team could help with your enquiry so quickly and that you appreciated the communication and fast delivery. Your recommendation means a great deal to us.
Thank you for your support, and we hope to assist you again in the future.
All Diamond Team
First class
First class from order to delivery which was done by parcel force. I had an odd size ring which was made to order.
15 June 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you were pleased with your experience from order to delivery.
We appreciate your patience while your made-to-order ring was being crafted, and we are glad everything arrived as expected.
All Diamond Team
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you were pleased with your purchase and that it arrived beautifully packaged.
We truly appreciate your support and hope to assist you again in the future.
All Diamond Team
Great service and very fast delivery on…
Great service and very fast delivery on stock items. I Purchased a lovely diamond tennis bracelet for my wife who is very happy.
I called and spoke to a very friendly advisor after being let down by (The Diamond Company) and their slow delivery times!
All Diamond are fantastic and I highly recommend them.
Would use again.
1 June 2026
Reply from All Diamond
Thank you for your fantastic review. We are delighted to hear that you were pleased with both our service and the quality of your diamond tennis bracelet. It is especially wonderful to know that your wife is happy with her gift.
We are also very pleased that our team was able to assist you and provide the level of service you were looking for. We understand how important timely delivery is, and we are glad we could help after your previous experience elsewhere.
Thank you for your recommendation and your kind words. We truly appreciate your support and look forward to assisting you again in the future.
All Diamond Team
Ordered a ring as a birthday present
Ordered a ring as a birthday present, got a email from Miriam saying it wasn't in stock and would take 3 to 5 weeks to make would I like to proceed with the ring. 3 weeks later the ring arrived and was well worth the wait. Quality is brilliant and so was the honesty and service from All Diamond. Would recommend without any hesitation.
8 June 2026
Reply from All Diamond
Thank you for your wonderful review. We are delighted to hear that you were pleased with both the quality of the ring and the service you received.
We always aim to be transparent about availability and lead times, so we are pleased that Miriam's communication helped you make an informed decision. Even better, we are glad we were able to deliver your ring sooner than expected and that it proved to be well worth the wait.
Your kind words about our honesty, service and quality mean a great deal to us. Thank you for your recommendation and for placing your trust in All Diamond.
All Diamond Team
Great service and communication…
Great service and communication throughout for Albie, would highly recommend.
18 May 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you were happy with the service and communication throughout your experience with us.
It is especially lovely to hear your feedback about Albie. Providing clear and helpful communication is something we take great pride in, and we are pleased that this made a positive difference to your experience.
Thank you for your recommendation and support. We hope to assist you again in the future.
All Diamond Team
Outstanding All Round
Excellent service.
Only a four week wait for the ring to be made, packaged beautifully and at no extra cost.
Planning to order earrings next.
18 May 2026
Reply from All Diamond
Thank you for your lovely review. We are delighted to hear that you were pleased with the service and that your ring arrived beautifully packaged.
As each piece is made to order, we are pleased that the production time met your expectations and that the presentation added to the overall experience.
It is wonderful to hear that you are planning to order earrings next. We truly appreciate your support and look forward to helping you find the perfect pair.
All Diamond Team
I ordered a ruby and diamond ring…
I ordered a ruby and diamond ring costing about £2500 from All Diamond at the end of last year. The delivery was very delayed.
At first it looked beautiful but when seen under certain light it had what appeared to be scratches. I also had it assessed by a local jeweller who said he could not find a hallmark (a requirement in this country). It was returned and polished which made no difference so it was returned again and it was confirmed by the company itself! .. that it was "fractured inside" something I cannot reasonably be expected to accept responsibility for, with only careful occasional wear. I was offered a replacement ruby (as a good will gesture?) or refund. I foolishly accepted a replacement which took 7 1/2 weeks to be delivered! I (even more foolishly) assumed the 2nd ring would be acceptable but having only worn it 3 times (but sadly the 3rd time was weeks out of the 3 day return period) I noticed the 2nd ring had the same "scratched look" under the surface. I do not expect perfect for this price but under certain light the look is very poor.
The company have refused to refund now as outside of the 30 days, even though I waited for many months in total for delivery, redelivery and then a replacement ruby.
I am disappointed and angry at the quality and treatment after such delays. I have not given one star as "Miriam's " communication was excellent.
Maybe I have just been unlucky with my experience. I hope the company will reconsider their position in this case and reach out to refund. If so I will obviously update the review accordingly.
29 May 2026
Unprompted review
Reply from All Diamond
Thank you for your review. We are sorry that you remain disappointed with the outcome of this matter.
When you first contacted us regarding the appearance of the ruby, we took your concerns seriously and arranged for the ring to be returned for inspection. Although the ring was outside of our standard returns period, we supplied a replacement ruby ring as a gesture of goodwill to ensure you were satisfied with your purchase.
Natural gemstones can contain internal characteristics and inclusions, and whilst we are always happy to investigate any concerns, we are unfortunately unable to guarantee jewellery against accidental damage or issues that arise after wear. The replacement ring was thoroughly checked before dispatch and found to be in excellent condition.
We appreciate your kind comments regarding Miriam's communication throughout the process and are sorry that we have been unable to reach a resolution that meets your expectations.
All Diamond Team
Ordered 3 rings on 3 seperate ocassions, with 3 seperate 5 week waits...
Ordered 3 rings, 3 different times...all 3 took 5 weeks to arrive.
They dont tell you this till after you pay.
Only thing that lets them down because my mrs was over the moon with them all. But alot of stress and worry with the first order as it was for a Proposal. And I was racing against the clock...
But if you dont mind the wait, they are well worth it. Beautiful diamonds. For my 3rd order i was already expecting to have to wait 5 weeks again, so I put it in my diary and it came exactly 5 weeks later.
Only thing is you have to repond to an email to confirm you want the ring made still (even though you have paid for ot already) And the 5 week process wont start until you have
..so dont go missing any emails!
Seems to be made to order... from what ive read..not on all items..mainly rings.
Overall though if you dont need your items in a rush, then the 5 week wait is well worth it.
16 May 2026
Unprompted review
Reply from All Diamond
Thank you for your detailed review and for choosing All Diamond on three separate occasions. We are delighted to hear that your partner was over the moon with all three rings and that you felt they were worth the wait.
We do appreciate your comments regarding delivery times. Due to the vast number of ring designs, metal options and finger sizes available, it is simply not practical for us to hold every ring in every size in stock. As a result, some rings need to be made to order, although not all orders are made this way.
We do state on each product page that, after an order is placed, we will contact customers with an estimated delivery date. At that stage, customers can decide whether they would like to proceed. If an item is required for a specific date, we always encourage customers to let us know, as we will do our very best to expedite production and delivery wherever possible.
We also recommend placing orders well in advance of any important occasion. This allows sufficient time for production if required and provides flexibility for any exchanges or adjustments that may be needed once the item arrives.
Thank you again for your honest feedback and for your continued trust in us. We are delighted that the quality of our jewellery and the value offered have kept you coming back, and we look forward to helping you again in the future.
All Diamond Team
Gold cluster ring
It did take longer than expected to recieve my ring. This was due to my size having to be made. The team were always on hand replying and the wait was worth it. Stunning ring well made and great price
18 May 2026
Reply from All Diamond
Thank you for your review. We are delighted to hear that you are pleased with your ring and that you found it to be beautifully made and great value for money.
We appreciate your patience regarding the delivery time. As your ring size needed to be specially made, production took a little longer than expected, but we are pleased to hear that our team kept you updated throughout the process and that the finished ring was worth the wait.
Thank you again for your kind words and support. We hope to assist you again in the future.
All Diamond Team
Love the cross not the chain
fantastic! i ordered the incorrect length chain & their excellent CS team sent out the correct size without issue. fast delivery too! absolutely love my Diamond cross pendent...highly recommend
Follow up comment…
After wearing my necklace since receiving I have to be honest & report I’m very disappointed with the necklace, the pendant I love but the chain has already gone dark almost black, again very disappointing
I would upload a pic but can’t see an option to do so
24 May 2026
Reply from All Diamond
Thank you for your honest review and for updating us on your experience.
We are delighted to hear that you were initially pleased with both our customer service and your diamond cross pendant. However, we are very sorry to learn of the issue you have experienced with the chain.
We have reached out to you via email so that we can investigate this further and work towards a suitable solution for you. Customer satisfaction is extremely important to us, and we would welcome the opportunity to resolve this matter.
Thank you again for bringing this to our attention, and we look forward to hearing from you.
All Diamond Team
We had to make a couple of calls for…
We had to make a couple of calls for emergency work and each time we have had fast professional service provided. Excellent value and pleased we used All Diamond as our service provider
12 May 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you received fast and professional service whenever you needed assistance. Providing reliable support and excellent value for our customers is something we take great pride in.
Thank you for your support, and we look forward to assisting you again in the future.
All Diamond Team
Excellent product and quick delivery…diamond necklace
Excellent product and quick delivery lively packaging
11 May 2026
Reply from All Diamond
Thank you for your wonderful review. We are so pleased to hear that you were happy with the product, the quick delivery and the packaging. We always aim to provide a great experience from start to finish.
We truly appreciate your support and hope to assist you again in the future.
All Diamond Team
Excellent service
5 May 2026
Reply from All Diamond
Thank you for your review. We are delighted to hear that you received excellent service. Providing the best possible experience for our customers is always our priority.
We truly appreciate your support and look forward to assisting you again in the future.
All Diamond Team
Excellent service & quality product.
Quick response to all email enquiries. Kept up to date with progress of order. Ring is absolutely beautiful. Packaged & delivered with great care. I’ve had many compliments
5 May 2026
Reply from All Diamond
Thank you for your wonderful review. We are delighted to hear that you were happy with the communication throughout your order and that you felt well informed every step of the way.
It is especially lovely to know that you are pleased with your ring and that it arrived beautifully packaged and carefully delivered. Hearing that you have received many compliments makes it even more special for us.
We truly appreciate your kind words and support, and we hope to assist you again in the future.
All Diamond Team
they were truthful re delivery times
they were truthful re delivery times, which they
actually bettered. the finished and delivered item
was verygood, and gave great pleasure
5 May 2026
Reply from All Diamond
Thank you for your kind review. We are very pleased to hear that you appreciated our honesty regarding delivery times, and even more delighted that your item arrived sooner than expected.
It is wonderful to know that you were happy with the finished piece and that it brought such great pleasure. Providing quality products alongside reliable service is always our goal.
We truly appreciate your support and hope to assist you again in the future.
All Diamond Team
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