Lovely, polite, and knowledgeable staff member took me through the process and gave me any options. Able to answer all my questions without making me feel foolish. Straight forward experience and not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About AllClear Travel Insurance
Written by the company
Medical Travel Insurance for all
We believe everyone has the right to travel. Our policies have no upper age limit, and we can cover over 1,300 medical conditions. We provide specialist Medical Travel Insurance for people with pre-existing conditions who may find it difficult to find cover elsewhere.
Join the 3.5+ million people we've covered today.
Travel Insurance approved by experts
Our Gold Plus and Platinum Travel Insurance is a Which? Best Buy. We are also Reader recommended by Good Housekeeping and have won numerous industry awards for our customer service.
Choose from 5 star Defaqto rated policies, available online and over the telephone.
24 hour emergency medical support
Our emergency medical assistance team are available 24/7. All policies cover medical expenses and repatriation.
Freephone our UK Contact Centres
Speak with our UK-based expert agents. Freephone 0800 848 8608 and plan holidays with peace of mind today.
Travel Insurance Annual Travel Insurance Medical Travel Insurance Seniors Travel Insurance Contact Us
Written by the company
Contact info
AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ, Essex, United Kingdom
- 0800 848 8608
- info@allcleartravel.co.uk
- www.allcleartravel.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joe was helpful without being pushy.
Joe was helpful without being pushy.
Scheduled a call back for me and rang back at the agreed time
Great customer service
May use AI-assist with repliesRead more
I am unable to get my policy as I seem…
I am unable to get my policy as I seem to need a password that I do not have. Also, It seems to be very expensive considering what friends have paid, but cannot check until I can get the policy.

Reply from AllClear Travel Insurance
Kieran who took my call was very…
Kieran who took my call was very helpful, and informative and dealt with my queries to my complete satisfaction
Excellent expertise and customer…
Excellent expertise and customer service from Eden thank you
Jonathan was very calm and explained…
Jonathan was very calm and explained everything at a pace I was comfortable with excellent service from start to finish
Britney was very polite and helpful
Britney was very polite and helpful. Excellent service.
The whole experience from start to…
The whole experience from start to finish really great
Operator was so helpful explained…
Operator was so helpful explained everything and before I knew i was insured. Definitely a 5 out of 5
Everything on the renewal document was…
Everything on the renewal document was clear and precise.
Pleasure to renew with my renew discount.
Simple travel insurance experience
After visiting other travel insurance companies, filling their medical questions I still couldn’t find an overall coverage we needed.
I went on all clear travel insurance site filled in their questions was given their quotes side by side so a comparison could be made of all the quotes. Made my choice. Very simple to compare made our decision and brought our cover.
Helpful snd friendly advice
Very friendly and helpful advice from the customer service person I spoke to on the phone when I needed to report a new medical condition when I renewed my travel insurance policy. Much appreciated.
Had a quick reply on the phone no being…
Had a quick reply on the phone no being keep on hold actually spoke to a human being and my insurance was renewed and still a good price I
Friendly, efficient and competitive
Friendly and empathetic staff. Competitive quote and great level of cover compared to previous insurers.
Very helpful made sure I understood…
Very helpful made sure I understood everything and not felt pressured into anything I did not need.
travel insurance error
Easy to sort out travel insurance
1st gentleman was very professional and kind, helping us. Said an email would arrive detailing policy docs etc. After a week it hadn't arrived so rang customer services. A different gentleman looked into it. He found that our email address / name had been recorded wrongly. Wrong spelling of 2nd name...
The gentleman apologised for his colleagues mistake. Amended and arranged for policy docs to be emailed to me.
I was getting really worried as we are going away on Friday.

Reply from AllClear Travel Insurance
Spoke to Callum who was very helpful…
Spoke to Callum who was very helpful and reassuring .
Explained everything clearly
Exceptional service
Matt was extremely helpful. Everything was straightforward and it was exceptionally good service.
Very helpful and efficient easy to talk…
Very helpful and efficient easy to talk to with easy understanding making a less tense experience Jessica was delightful
Brilliant staff, service and price
Owen our travel insurance advisor was very friendly and competent and put us at ease. He was very helpful and thorough going through everything step by step to make sure we understood and had the right cover, also giving us cost options. Thank you for your patience and help Owen and AllClear Travel.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







