AllClear Travel Insurance Reviews 

240,226
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39,391 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who take extra time to explain every detail with great patience. People find the overall process very simple to navigate, whether dealing with online quotes or speaking directly with extremely helpful advisors. Furthermore, consumers are consistently satisfied with competitive pricing and clear policy options tailored specifically to their personal needs. However, some customers also noted that certain policy renewals came with significantly higher premiums than anticipated. A few people additionally mentioned strict limitations on specific coverages and encountered occasional difficulties requiring extra administrative follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors are exceptionally polite,... See more

Customer service

Customers report positive experiences with customer service, highlighting that representatives are friendly,... See more

Service

Clients share positive opinions on service, highlighting how helpful, friendly, and knowledgeable the staff... See more

Price

People report positive experiences with price, highlighting that the cost is competitive and reasonable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely, polite, and knowledgeable staff member took me through the process and gave me any options. Able to answer all my questions without making me feel foolish. Straight forward experience and not... See more

Rated 5 out of 5 stars

Easiest phone call ever with Mark talking me through the policy and answering all my questions promptly and professionally. Exactly as it says on the ad..it is ALL CLEAR! I had done an online quot... See more

Rated 5 out of 5 stars

We have used AllClear previously and found them very helpful and patient when telephoned. This year I spoke with ‘Sue’ …efficient, friendly and patient! Although I have never had to make a claim, I... See more

Rated 5 out of 5 stars

Brian was absolutely brilliant! He was warm friendly and extremely knowledgeable, a great listener and able to answer our queries easily. Brian explained every question fully and went over everythin... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About AllClear Travel Insurance

Written by the company

AllClear Travel
Medical Travel Insurance for all

We believe everyone has the right to travel. Our policies have no upper age limit, and we can cover over 1,300 medical conditions. We provide specialist Medical Travel Insurance for people with pre-existing conditions who may find it difficult to find cover elsewhere.

Join the 3.5+ million people we've covered today.

Travel Insurance approved by experts

Our Gold Plus and Platinum Travel Insurance is a Which? Best Buy. We are also Reader recommended by Good Housekeeping and have won numerous industry awards for our customer service.

Choose from 5 star Defaqto rated policies, available online and over the telephone.

AllClear Travel
24 hour emergency medical support

Our emergency medical assistance team are available 24/7. All policies cover medical expenses and repatriation.

Freephone our UK Contact Centres

Speak with our UK-based expert agents. Freephone 0800 848 8608 and plan holidays with peace of mind today.

Travel Insurance Annual Travel Insurance Medical Travel Insurance Seniors Travel Insurance Contact Us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

240K reviews

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4.8

All reviews

(240,226)

36,916 reviews in the last 12 months

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Rated 1 out of 5 stars

I am unable to get my policy as I seem…

I am unable to get my policy as I seem to need a password that I do not have. Also, It seems to be very expensive considering what friends have paid, but cannot check until I can get the policy.

17 August 2026
AllClear Travel Insurance logo

Reply from AllClear Travel Insurance

Good morning Ann,

Thank you for taking the time to leave your review.

We're sorry to hear you've had difficulty accessing your policy documents. To access your documents via the email we sent, the password will be your postcode entered without any spaces. We appreciate that this may not have been clear and apologise for any confusion caused.

To help ensure you have access to your policy information, we have also arranged for a copy of your policy documents to be sent by post. These should be with you within the next 5 to 7 working days.

We also understand your concerns regarding the cost of your policy. While it's natural to compare prices with friends or family, no two travel insurance policies are exactly the same. Premiums can vary based on a range of factors including medical conditions, destination, travel dates, age, trip duration, and any optional extras selected. As a result, even seemingly similar policies can have very different premiums.

If you continue to experience any issues accessing your documents or would like to discuss your policy further, please don't hesitate to get in touch and we'll be happy to help.

Kind regards

Ryan

Rated 5 out of 5 stars

Simple travel insurance experience

After visiting other travel insurance companies, filling their medical questions I still couldn’t find an overall coverage we needed.
I went on all clear travel insurance site filled in their questions was given their quotes side by side so a comparison could be made of all the quotes. Made my choice. Very simple to compare made our decision and brought our cover.

9 September 2026
Rated 5 out of 5 stars

Helpful snd friendly advice

Very friendly and helpful advice from the customer service person I spoke to on the phone when I needed to report a new medical condition when I renewed my travel insurance policy. Much appreciated.

1 September 2026
Rated 3 out of 5 stars

travel insurance error

Easy to sort out travel insurance
1st gentleman was very professional and kind, helping us. Said an email would arrive detailing policy docs etc. After a week it hadn't arrived so rang customer services. A different gentleman looked into it. He found that our email address / name had been recorded wrongly. Wrong spelling of 2nd name...
The gentleman apologised for his colleagues mistake. Amended and arranged for policy docs to be emailed to me.
I was getting really worried as we are going away on Friday.

7 September 2026
AllClear Travel Insurance logo

Reply from AllClear Travel Insurance

Good morning,

Thank you for taking the time to share your experience with us.

We're pleased to hear that our advisor was professional, kind, and able to help arrange your travel insurance. However, we're very sorry that an error in the spelling of your surname prevented your policy documents from reaching you as expected.

We completely understand how concerning this must have been, particularly with your holiday fast approaching. We're glad that when you contacted us, our customer service advisor was able to quickly identify the issue, correct your details, and ensure your policy documents were sent to you.

Your feedback is appreciated, and we've shared your comments internally to help us improve and reduce the likelihood of similar errors occurring in the future.

We hope you have a fantastic trip and thank you for choosing AllClear.

Kind regards

Ryan

Rated 5 out of 5 stars

Brilliant staff, service and price

Owen our travel insurance advisor was very friendly and competent and put us at ease. He was very helpful and thorough going through everything step by step to make sure we understood and had the right cover, also giving us cost options. Thank you for your patience and help Owen and AllClear Travel.

9 September 2026

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