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albert & eddie travel insurance Reviews 

880
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably affordable prices and fair quotes tailored for pre-existing medical conditions, which makes finding suitable travel insurance much easier. People frequently note that the online application process is very straightforward, well-organized, and simple to navigate when answering necessary medical questions. Reviewers highlight the fantastic service and smooth overall experience when arranging their policies online without dealing with awkward phone calls. However, some people mentioned that the website can be a bit difficult to follow or lacks flexible editing options if a section is submitted by mistake.

What people talk about most

Price

Clients share positive opinions on price, noting that quotes are very reasonable and competitive especially... See more

Service

Users describe positive interactions with service, highlighting competitive pricing and helpful agents who... See more

Value for money

Consumers find value for money to be positive, highlighting realistic prices and affordable quotes even when... See more

User experience

People report positive experiences with user experience, highlighting that arranging policies online is... See more

Website

Customers felt overall satisfaction with the website, praising its easy navigation, simple layout, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time w... See more

Rated 5 out of 5 stars

After phoning previously I had spoke to a girl who was wery nice but unfortunately I couldn’t undersatand what she was saying as her English wasn’t very good . So she kindly booked me another call th... See more

Rated 5 out of 5 stars

This site is simple to use. Medical screening questions were relevant and specific. Quotes were sent in minutes and had full cover info. Realistic prices from reputable companies . Insurance sorted in... See more

Rated 5 out of 5 stars

Rather than a blanket price for having Cancer. This company listened asking in depth questions about my condition and my treatment. Then delivered a fair good price nearly a £1000 cheaper than some b... See more


Company details

  1. Travel Insurance Company
  2. Insurance Company

About albert & eddie travel insurance

Written by the company

we’re albert & eddie and we’re fairly new on the scene. we say ‘fairly’ because while our revolutionary smart comparison tool launched in 2023, our team has actually been working in the insurance industry for well over 26 years. pretty long, right? albert & eddie compare's our trusted brands to bring you the cover that matches your needs. the range of our insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.

Why choose albert & eddie?

Written by the company

Our aim is to close the gap between expectations and reality using;
Simplicity: travel insurance is complex, we’ve made it simple. Personalisation: our step by step quote process gives you the right cover. Innovation: smart technology but with good old fashioned service. Intelligence: giving you all the information so you can make the right choice.
Save 15% when you book online
Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
Cover starts from under £10
Using our smart technology, we remove the risk of seeing too many options, and can then offer you products based on your individual needs and requirements ultimately leading to better claims outcomes and increased overall customer satisfaction.
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

why choose us?

we've broken down the complexities and scrapped the insurance jargon

albert & eddie compare's our trusted brands to bring you the cover that matches your needs. our range of insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.

Contact info

albert & eddie Travel Insurance

Cover starts from under £10 – get your quote now

4.7

Excellent

TrustScore 4.5 out of 5

880 reviews

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4.7

All reviews

(880)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Along winded Form but worth the effort…

Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time will tell regarding their claim service, hopefully not required.

18 April 2026
Rated 5 out of 5 stars

A company that will covers a cancer free traveler!

A company that will cover someone who has had cancer, but not at the exorbitant rate other companies, want to charge, even if they will cover you at all. I haven't had to make a claim, so unable to comment on that. The online questions were clear to anwser.

15 April 2026
Rated 5 out of 5 stars

Reasonable price

Nice lady on the phone , as usual was very laborious making sure i put all our ailments in .reasonable price. I will be passing your number on to my local maggie unit at christi hospital for other cancer patients.of course proof in the pudding will be If we have to make a claim.

10 March 2026
Rated 2 out of 5 stars

I requested Europe. Spain was excluded - why?

I requested Europe.
When policy came through it stated Spain was not included. Spain I believe is in Europe...
It took several email exchanges to rectify this stupidity

25 February 2026
albert & eddie travel insurance logo

Reply from albert & eddie travel insurance

Hi Roger,

Thank you for taking the time to leave us a review and I am sorry to learn of the confusion caused by the destination on your policy.

We have sent you an email to discuss this further.

Kind regards,

Claire
Albert&Eddie Team

Rated 5 out of 5 stars

A friend of ours had numerous problems…

A friend of ours had numerous problems getting holiday insurance for his globetrotting activities , on his travels a fellow passenger mentioned Albert & Eddie to him and he has been happy ever since. I am the very same , after his recommendation I too got insurance with Albert& Eddie , a pleasure to deal with , even with several health declarations my quote was very sensible in price , the ease of purchasing on line and the service was great , I am very happy with my insurance and if I do more travelling I will definitely go to Albert & Eddie again in the future .

25 February 2026
Rated 5 out of 5 stars

After refusals and sky high quotes due…

After refusals and sky high quotes due to health conditions, I came across Albert & Eddie.
What a breath of fresh air, the quote for annual cover with cruise cover was excellent, so good after the previous quotes i checked it twice. They totally understand the health conditions and don't penalise people for the. Don't think i will ever insure with any one else again. Can not reccomend them highly enough

16 February 2026
Rated 5 out of 5 stars

Good service

Good prices, obtaining quote online quite straightforward. Friendly and quick response from staff when called to make an enquiry.

22 February 2026
Rated 1 out of 5 stars

I have wasted my time with 'albert & eddie travel insurance'

I have wasted my time trying to purchase Travel Insurance from the 'albert & eddie travel insurance' website. The quote process starts with asking where you are going and even offers "Europe excluding Spain" (for whatever reason?). I state "Europe excluding Spain" as my destination and the system comes to a grinding HALT. Highly frustrating.

If this company cannot maintain a running website, I have GRAVE doubts about their efficiency or competence in dealing with my insurance, should I require to make a claim.

21 February 2026
Unprompted review
albert & eddie travel insurance logo

Reply from albert & eddie travel insurance

Hi Derek,

Thank you for taking the time to leave us a review and I am sorry to learn you had trouble online.

Our quote journey works by inputting the destination you are travelling to and then the location provided is the territorial limit as defined by the underwriters.

So we can review this further for you regarding the website not loading correctly, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code and quote reference number (if applicable).

Kind regards,

Claire
Albert&Eddie Team

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