The headphones I bought for my daughter were faulty, but the customer service team have been brilliant. Great communication and have even offered to send out a replacement free of charge. The shippi... See more
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Great product
Great product, looks stylish.
Delivered in good time and really good customer service
Horrific company
Horrific company. Didn't sent the correct product and having read other reviews I was not prepared to pay to send them back abroad. Trying to get my money back via my bank and got a host of threatening emails.
Terrible delivery
Terrible delivery, terrible service zero resolution. Comes from China so don’t be misled by the “Airwatch UK”.
I strongly suggest reading the other 1* reviews before purchasing
I’m now 15 days in to a 6-10 day delivery and according to tracking parcel has been at China airport for 5 days. No resolution or offer of replacing. Would avoid this company from my experience
I ordered something.It was not…
I ordered something.It was not suitable. I communicated with Airwatch store. With out any difficulty I will been issued with my refund.No complications.
Comfortable on the wrist
Comfortable on the wrist, clear display, ease of use. Good build
Amazing product and exceptional value
Amazing product and exceptional value. A must buy!
Sent the package efficiently & despite…
Sent the package efficiently & despite delivery issues have kindly agreed to send a replacement pair. Very fast replies from customer service. I can’t wait to receive the headphones and post another picture review wearing them !
100% would recommend
Would definitely recommend! The products are flawless and very high quality. Great sound and comfortable to wear. Item was shipped quickly with tracking. The customer service is wonderful too, I had a slight problem and they were able to respond to my query quickly and resolved the issue immediately. Very helpful service and super cute product! Nothing to complain about, thank you :)
Very nice headphones
Very nice headphones. Unfortunately not suitable for me. Good communication and a refund agreed. Lovely products and good prices.
amazing headphones my ones broke and…
amazing headphones my ones broke and they are sending me another pair and very kind
I have had the worst experience with…
I have had the worst experience with this store. I ordered some headphones and they stated that they had been delivered when they were still in transit. Then, I did not even receive my parcel as it was not delivered to the correct address. When asking who I can complain to their customer service, there was no option to do so. They just push back my queries and blame it all onto the posting and think that it is not their issue. Very unprofessional.
I like how the headphones came really…
I like how the headphones came really quick but it just wasn’t to my liking as it was too big so I requested a refund.
Highly recommend
I recently purchased these headphones, and I couldn't be happier! The sound quality is incredible—crisp highs and deep bass make every song come alive. They fit perfectly and are super comfortable, even during long listening sessions. The battery life is impressive, lasting me all day without needing a charge. Plus, the design is sleek and modern. Highly recommend these for anyone looking for a top-notch audio experience!
No argument replacement after fault
Had a faulty headset after nearly a year, but they have promised a free replacement. No return even required. Impressed! Quick responses too!
Helpful and communicative
The company communication was brilliant to sort out an issue - they replied to me promptly and with consideration and were extremely helpful. Very satisfied with the service!
Ordered these for my son who was…
Ordered these for my son who was desperate for a pair of Apple ones and a friend recommended us to this site.
He was overwhelmed when he opened them o his 10th Birthday. Would highly recommend them and the design and comfort on the ears are amazing.
Awesome headphones
Awesome headphones. My daughter is super happy with them. She hasn’t taken them off. Easy to set up. They work perfectly with all her devices.
Recently purchased the silver airwatch…
Recently purchased the silver airwatch headphones they are excellent. Comfy and the sound quality are brilliant. Would buy again in future.
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