Airportcheapparking Reviews 

190
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the booking process is straightforward, simple to navigate, and very convenient for organizing travel plans. Many people also appreciate the competitive pricing options available on the platform and find the team accommodating when modifying booking details. However, some people mentioned issues regarding unexpected extra airport fees and frustratingly long waiting times upon arrival. Reviewers also reported several instances of unprofessional communication, rude staff behavior, and significant delays during vehicle collection. Customers noted that trying to contact support for assistance during these difficulties was frequently unsuccessful.

What people talk about most

Service

Consumers find service to be negative, reporting severe frustration with long delays and poor communication.... See more

Price

Users describe widespread frustration with hidden additional costs regarding the price. Consumers frequently... See more

Staff

Reviewers highlight negative aspects of staff, frequently reporting severe unprofessionalism and a complete... See more

Booking process

People report ambiguous experiences with booking process. Reviewers found the online platform to compare... See more

Customer communications

Customers consistently note negative experiences with contact, highlighting that repeated calls often go... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hi unfortunately my electric car charger was missing as I realised after I came home, I have contacted your team and Mr Reza assured me they will post the charger to my address. I am not sure why it w... See more

Rated 3 out of 5 stars

The service was as expected but when my car was returned I noticed that both front dash cams had been disconnected. When asked no one.could give me a reason. Just seems to be a weird thing to do if ev... See more

Rated 4 out of 5 stars

Whilst the process was easy the hidden charge of £10 drop off each way seems very excessive. There was reference to a drop off charge but no indication of how much - this is dearer than Heathrow. Taki... See more

Rated 4 out of 5 stars

Convenient, cost effective. My only gripe is the confusing use of the ' meet and greet' terminology, it is quite easy to confuse this with the 'official' meet and greet service at the airport - this... See more



Contact info

2.8

Average

TrustScore 3 out of 5

190 reviews

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No recent history of asking for reviews

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2.8

All reviews

(190)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book

Very easy to make a booking. And the staff is so kindly, anytime there to help you. I really appreciate and recommend🌍🧳✈️

21 November 2023
Unprompted review

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