Adventure RV Reviews 

89
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Absolutely horrible customer service. Have to use their creative ticket option to make inquiries. Then they do not answer and close the ticket. Waited 18 days for a part to ship and impossible to get... See more

Rated 1 out of 5 stars

Horrible Company send wrong part according to their compatible chart shelves were to long even tho chart said it fits told they are not responsible for manufacturers chart. Told to return they offer... See more

Rated 1 out of 5 stars

Be aware that this place does not offer full refunds. They charge a restocking fee which ranges from 15% -25%. Also be aware that you can't call them. They only handle communication through "tickets"... See more

Rated 5 out of 5 stars

Great customer service! Had a problem with our Jayco 5th wheel ..slide wouldnt come out...and our original dealer(Sicards) wouldn't help us. Adventure RV got us in within the hour , took a look at i... See more

1.8

Poor

TrustScore 2 out of 5

89 reviews

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1.8

All reviews

(89)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad customer service in my opinion

Last year, I bought a 32 Gal RV waste tank from Adventure RV. It now has cracked.
Jon, in customer would not give me the manufactures email address, web page or any contact information.

11 August 2017
Unprompted review
Rated 4 out of 5 stars

Good company

Good company. Fast shipping.
Web page designer needs to have all accessories for an item in one location and say that this part is also needed.
I found out I have to get another part to make my camper jack work.

26 May 2017
Unprompted review
Rated 1 out of 5 stars

no live person response I SENT NUMEROUS …

Don't buy from this ripoff place go to Amazon or EBay. The no return policy sucks here and the customer service sucks even worse. There is no live person response I SENT NUMEROUS REQUEST FOR RETURN SLIP OR INSTRUCTIONS waiting for return slip IS LIKE WAITING FOR PAINT TO DRY Why dont they have live agents chat method sucks there non responsive. Complete Thievery at its finest. No return policies. Read the fine print they say. As soles. .

20 April 2017
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

I ordered something and payed extra for up to 6 day shipping and it took 8 business days .then when it gets here I have to go to post office and pick it up .so if that's not enough I had to pay an additional 5.60$ to get my product that's not counting the 12$I payed to get it within 6 days witch took 8 business days I want my money back for shipping and the money for the postage they didn't pay after taking my 12$ this is a theft of my money and you should reimbers me

8 April 2017
Unprompted review
Rated 1 out of 5 stars

They are a scam company

First of all they are selling products which are backordered. OK they do let the customer know about this.

Second they can't provide shipping details even days after the promised shipping date.

Third to get a response from them, in most only via email take days.

Think twice before you place an order with this company

24 December 2016
Unprompted review

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