Your staff member was fabulous, calm, kind and efficient. we had a few teething problems with a bicycle accident having been recorded as a motor accident. He explained exactly what we needed to do, he... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Having purchased a new EV car I thought I had nothing better to do than change the vehicle with my present insurer, they declined to cover it without explanation, the broker then offered me a new poli... See more
Company replied
After getting ridiculous multicar insurance prices, I phoned Admiral whose prices were much better than even compare websites. Spoke to Paul who was so helpful and went out of his way to get me the be... See more
Company replied
Admiral Platinum was the only policy that ticked every box for insuring my Jaguar XJL Supersport without having to add extras such as breakdown cover, everything was included. The policy price was... See more
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Company details
- Insurance Company
- also in
- Auto Insurance Agency
- Home Insurance Agency
- Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
Written by the company
Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.
Contact info
Tŷ Admiral, David Street, CF102EH, Cardiff, United Kingdom
- www.admiral.com
4.5
Excellent
161K reviews
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Most things good but what annoyed me is…
Most things good but what annoyed me is that the length of time I have been driving had not carried over, from the comparison site, when I realised I had to pay £15 to rectify it even though I did it online.
30 September 2026
Reply from Admiral Insurance
Hello. Thank you for your feedback. We're sorry to hear you were charged an administration fee to correct information that hadn't carried over from the comparison site. We understand how frustrating this must have been, especially when the change was made online. We've shared your comments with the relevant team as customer feedback is important in helping us improve our service.
Thanks, Stacey.
Quick and easy
30 September 2026
Good experience in general
Good experience in general, but was concerned that the telephone contact number for breakdowns was not revealed until the VERY last moment. Also the chat bot was not very helpful.
30 September 2026
Reasonable price
It was speedy and at a much more reasonable price than the competitors
30 September 2026
Easy to find excellent policy with all…
Easy to find excellent policy with all I require good value
30 September 2026
Very helpful and and informative
Very helpful and and informative. Staff very knowledgeable and pleasant.
30 September 2026
Reply from Admiral Insurance
Hello. Thank you for your review. We're delighted to hear you found our team helpful, informative, knowledgeable, and pleasant. 😊
If you require any further assistance, which may have contributed to your score, please give us a call on 0333 220 2000 or use our Live Messenger at www.admiral.com/contact-us. and we'd be happy to help.
Thanks, Stacey.
Great servicr
Renewed with ease with a slightly better offer on renewal price which was cheaper than last year
30 September 2026
The staff are always willing to assist
The staff are always willing to assist, when I phoned about increase they were quick to apply a loyalty discount
27 September 2026
Agent was helpful and patient
30 September 2026
Very informative and went out of their …
Very informative and went out of their way to sort the problems that occured
30 September 2026
All very easy and efficent
30 September 2026
Fairly easy
30 September 2026
Easy straightforward signup
Easy straightforward signup, inclusive of 2 new drivers in the family.
27 September 2026
Very helpful person on the phone
30 September 2026
Easy
Easy, and straightforward talking with an agent, who was able to help, and explained the different policies. So good in fact that I sorted out my nephews car insurance for him the following day.
30 September 2026
Great Service
30 September 2026
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