From start to finish this company has given excellent customer care, keeping in touch every step of the way, very professional. Within a week of ordering, the swings and frame were delivered and Hen... See more
Company replied
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Helpful and knowledgeable about products on phone. Easy to order and arrange delivery and installation. Very friendly and efficient installation guys. My daughters are thrilled with their swing set an... See more
Company replied
We needed the play equipment shipped to Orkney. Active Gardens went out of their way to help us with this. They also help us develop play equipment specifically for our young people with additional su... See more
Company replied
Excellent service from Marianela who gave sound advice when selecting a climbing frame for our area. We settled on the Blue Rabbit beach tower which arrived promptly with extra ground anchors sent out... See more
Company replied
Company details
Written by the company
Welcome to Active Garden, Specialists in Domestic & Commercial Outdoor Play Equipment & Surfaces. Contact us today for more information.
Contact info
Leys Lane, HR6 0AY, Leominster, United Kingdom
- 01568 782241
- info@activegarden.co.uk
- www.activegarden.co.uk
4.9
Excellent
217 reviews
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Reply from Active Garden
Thanks for your feedback
Fantastic service from start to finish
Fantastic service from start to finish. Friendly help provided with questions over sizing and kept up to date with despatch and delivery. Ordered the special needs swing seat and quality fantastic and the ideal size and support for my son. Would highly recommend Active Garden.
4 November 2025
Unprompted review
Reply from Active Garden
Thanks for your feedback Susan! we are glad your son is enjoying the special needs seat.
Wonderful from start to finish.
Wonderful from start to finish.
Organising the equipment requirements to delivery to install (by Henri - a very accomplished individual)
Thank you - will be back for add ons!
22 August 2025
Reply from Active Garden
Thanks Glen! great to hear it is being enjoyed.
Reply from Active Garden
Many thanks for your feedback.
You will not be disappointed
I needed very specific advice about a swing for my profoundly disabled child.
The company spent time with me discussing different options and even suggesting ways I could keep the price down.
The equipment arrived when they said it would and erected a few days later.
My child was overjoyed to finally be able to swing like all his friends.
22 July 2025
First Class Experience
Working with Active Garden was a breeze, we are so thrilled with our climbing frame and our daughter loves it too. Ordering was easy, Marianela was very responsive and helpful over email. The installer Henri was friendly and professional. I would highly recommend Active Garden, they are first class.
2 July 2025
Unprompted review
Reply from Active Garden
Thanks Leon!
Wonderful playset and team
Wonderful playset and team. Excellent communication throughout.
28 June 2025
Unprompted review
Reply from Active Garden
Many thanks for your feedback!
Excellent
From ordering to getting it delivered, it’s been a great experience, customer service was excellent
9 June 2025
Reply from Active Garden
Thanks for your review Shameem!
Reply from Active Garden
Thanks for the review, we hope the children are happy with the climbing frame.
Marianela was especially helpful!
Marianela was especially helpful, I found her to be kind and patient also. The process ran smoothly with no complaints.
15 May 2025
Reply from Active Garden
Thanks Joanne! we appreciate your feedback! We hope the swing gets enjoyed for many years.
Marianela was fantastic from the start…
Marianela was fantastic from the start , sent me photos and videos to see what we were buying, all arrived on time the only thing that I was surprised about was nothing came pre-drilled so there was a mountain of drilling to do before assembling it would have definitely put me off had I known that . The park is now all up and the quality is really good , I would definitely recommend .
12 May 2025
Reply from Active Garden
Thanks for your review Alec.
We did send you the instructions of all items before the order was agreed as you were going to show them to your installers, and also a video explaining the instructions which is on our website too. There is also information on our website under the products (About Blue Rabbit, Building Tips and FAQs tabs) that mention that the timber is not pre-drilled.
You need to drill it as you go along, rather than at the beginning of the process. This is better than having the holes drilled because matching the holes can take longer, especially if the ground is not perfectly straight.
We try to provide as much information as possible and mention this fact in all our Blue Rabbit products.
We are glad that you like the quality of the climbing frame and hope the children enjoy it for many years!
Quality Item with Good communication from Active Garden
Lovely sturdy slide which was packaged well. This was a pre order and communication was good from Active garden who provided regular updates. Would definitely buy from this company again.
12 May 2025
Reply from Active Garden
Thanks Samarah!
Excellent customer support
The nest swing arrived with the wrong frame. Marianela was very quick to ensure the correct frame was sent, which arrived within two days. Very very helpful, keeping me informed about the order, delivery, etc.
The grandkids absolutely love it!
15 April 2025
Reply from Active Garden
Thanks for your review Helen! we had a few issues which we tried to resolve quickly and help as much as possible. So thanks for your patience and support. We are glad that the children are enjoying the swing!
Excellent Company
The whole process from start to finish was very professional. The prices were competitive and we were kept updated as to fitting date, times etc. Would highly recommend.
30 April 2025
Unprompted review
Reply from Active Garden
Thanks for the review Maria!
Good communication.
Good communication.
Well designed product (swing seat)
Reasonably priced.
Well packed
Delivered at time allocated.
9 April 2025
Reply from Active Garden
Thanks for our review!
Reply from Active Garden
Thanks Michael! happy to help :)
Great service from start to finish
3 April 2025
Reply from Active Garden
Thanks Katrina. We hope the children love their new climbing frame!
Flag arrived early within given…
Flag arrived early within given timescale.
Made the children's day when they could hoist the flag on their treehouse
31 March 2025
Reply from Active Garden
Thanks for your review. Flags are great fun!
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