ActiveGameHost Reviews 111

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I got many server from them, 2 at the momment for 7Days To Die. Everytime i got an issue the customer service is pretty fast to fix it when online. Price are not high at all

Rated 5 out of 5 stars

Ive been here 3 in different events, and always have great support, servers are stable and lag free. (only some times you get little lag spikes) Cost is good, could do better instead of 25 people inc... See more

Rated 4 out of 5 stars

Has a little but of server lag with ark but otherwise good service even with full upgraded cores and such minimal mods and it can have hiccups at times. But its still very solid service. The backend t... See more

Rated 5 out of 5 stars

I have been using AGH for years now. I wouldn't choose to go anywhere else. I use them for ARK and 7days servers. Their admin panel is fantastic. But the best part is their customer service. They are... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Finding the best premium Ark Server hosting provider can be tricky. All of our customers receive the same level of support. With so many options it can be hard to choose. ActiveGameHost gives you premium features at an affordable price. Our company has...


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4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

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Rated 5 out of 5 stars

I got many server from them

I got many server from them, 2 at the momment for 7Days To Die. Everytime i got an issue the customer service is pretty fast to fix it when online. Price are not high at all

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great host

Great host , never too busy and quick to respond. Definitely recommend checking this hosting out. Very reliable

12 August 2023
Rated 3 out of 5 stars

Text editors suck

Using Text editor for adjusting game settings is so antiquated, you should be able to create a good slider model by now. Getting some major lag issues and auto restart doesn't seem to be working.

5 March 2023
Rated 5 out of 5 stars

Solid Game Server Provider - Great Staff

ActiveGameHost has been a solid game server provider, and the staff has been so very helpful in resolving every issue (mostly self-inflicted) I have run into. I live in Alaska, where connection speed and lag time can be an real issue, and so I was concerned about choosing a server location that provide the best connection speeds and least lag. The folks at ActiveGameHost were able to help make an informed decision via free testing of server locations for 24 hours prior to choosing a location for my servers. The up times on the two clustered servers I use has been great, any back-end maintenance to be performed has always been announced well in advance. I have nothing but praise for this company.

6 December 2022
Rated 5 out of 5 stars

Great experience

I 100% recommend this server host who wants fast servers low ping and great support, I'm gonna be staying awhile, and hope everyone can get a good time too!

24 October 2022
Rated 5 out of 5 stars

I have been using AGH for years now

I have been using AGH for years now. I wouldn't choose to go anywhere else. I use them for ARK and 7days servers. Their admin panel is fantastic. But the best part is their customer service. They are patient, knowledgeable, and put a lot of effort into solving your issue. They also respond in timely manner. I wasn't sure whether the guy who worked with me even slept because of how quickly he replied.

3 October 2022
Rated 5 out of 5 stars

Amazing company with fantastic coustmer service!

I've been using this company on and off for years now and they are and will be my first choice for servers! Servers always run great and the staff is friendly and helpful any time I've had an issue even one time when I messaged at 2am I got a response within an hour!

With the prices and overall quality I'd recommend ActiveGameHost to anybody looking for a good game server host!

13 September 2022
Rated 1 out of 5 stars

My server never properly worked

My server never properly worked. FTP was "fixed" but it still wasn't listening on the port they gave me. Then, the kicker after poor customer service... My account was disabled because apparently you have to arrange auto payments with Paypal instead of having it work on their site. Seriously??? I don't think they really have it together at all.

When I explained to a person in their chat that I had all of these issues and then my account got disabled. I told the customer service rep that I was going to another company. He just said "Have a great day!" and never apologized, never seemed even the slightest bit concerned that I was extremely unpleased with them. I would absolutely not recommend.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Good service!

It was frustrating at first because the map generation was taking something like an hour, and it had no visual output to let you know it was still being spun up, but the Tech Support agent was actually really helpful and responded within an half an hour of me making a ticket, and saw it through to the end with me!

I'm sorry I was in a foul mood, but you guys actually have a great service and product and quality staff to back it up! 100% would recommend, glad I picked you guys after whatever's been going on with frag servers!

26 January 2022

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